Submitted 17 hours ago by cyrano@lemmy.dbzer0.com to technology@lemmy.world
cross-posted from: lemmy.nz/post/28397398
The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.
With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”
Sad that all we can do to prevent literal fascism is unsubscribing from a streaming service
Let’s be realistic: not preventing, more like protesting
Yeah, I don’t have a subscription, so I guess I’ll just shrug and upvote 🤷♂️
Unintended consequence of capitalism: all the eggs in one basket makes for a much easier target lol
They only care about money
crashes
Maybe, but could it also be an intentional dark pattern to make it difficult to cancel?
Anytime I want to cancel something and the company makes it difficult I just cancel the credit card side of it. Sod them. That’s what they get if they want to play silly buggers.
They use AWS and specifically design their software to be able to dynamically scale, ever since Wandavision crashed their playback.
Is it possible that they never entertained having to make their cancellation page scalable? Sure. Is it more likely that they intentionally haven’t made it scalable? Yes.
Yup
Maybe. But more probably it was just fast written and untested.
Could also be a decision to limit how much the service scales as more people use it. It’s not like they are incentivised to throw a bunch of hardware at the problem when the problem in question is “people are unable to leave the platform”
Sure. It’s a design flaw. Yep. Nothing to see here.
even if that is the case it’s a good sign imo. it means people were causing an impact big enough for them to notice and take action.
Unlikely. I was trying to contact support and that was completely broken also. Unlikely if they were just trying to make cancellation harder. Likely if they were overloaded.
“Crashes”? How convenient.
The cancellation page specifically. Everything else is fine.
On one hand, could be a “crash”. On the other hand, tons of websites break when they get a little extra traffic.
Side tangent, seems odd to me this is still a thing. Most company websites aren’t hosted on premises, so do these services like (i assume) AWS not scale for when there’s traffic? Squarespace has been advertising for years that it will scale up if there’s extra traffic. I’ve never tested it but still.
You have to design for scalability. Bottlenecks may be wherever. Even if their virtual server CPU and RAM can scale up, other stuff may be bottlenecks. Maybe the connection to the DB. Maybe the DB is elsewhere and doesn’t scale. Can’t really reasonably guess from the outside.
Mass cancellation is not usually a thing they would design around bottle-necks. It also doesn’t add value to them.
If your page is just static, e.g. no login, no interaction, everyone always sees the same thing then it scales easily. Scaling means you copy the site to more servers. Now imagine a user adds a comment. Now you need to add the comment to every copy of your site, so a comment creates more work the more servers you use. And this is where scaling becomes a complex science, that you need to manually prepare for as a software developer.
Scaling has a budget, I’m sure. They’ll only pay for so much.
crashing, or DISNEY+ trying to stem the cancellation, until they can reorient thier positions.
No it’s definitely crashing. Definitely nothing happening here, they’re not worried, or panicking, or anything. Everything Is Fine I Wouldn’t Say There’s A Problem At All. EVERYTHING IS ABSOLUTELY FINE. IT’S FINE
Please tell your friends about free streaming sites: hydrahd.io
We need to work together to change this culture.
https://fmhy.pages.dev/ just link them here instead.
I use www.bestfreestreaming.org
It updates the links regularly in case one goes down.
Call me a cynic, but engineering some rate limit on a cancellation page suits them rather well
Yeah it’s not like services make the cancellation process super difficult. It’s like mafia style extortion. They make this type of stuff so difficult, I like to waste their time too, and make sure it involves wasting so many of their employees time, which they have to pay for.
I canceled mine and am now sending that money as a monthly contribution to Palestinian aid.
Remember to no only tell your friends but also keep the boycott going even if they bring back Kimmel’s show.
Per Deadline:
Still, according to another well-placed source, while some senior staff are expressing disappointment in how it all went down, “it is in no way widespread”.
They have not learned a single lesson here, keep boycotting and I’ll be willing to help with anyone who’d like to get a docker based media server going so you can protest while still watching the content that the creative people stuck contractually at Disney are making.
I’m ready to bet that only a 0.something% of customers will actually cancel, there will be a barely visible bump in Disney’s KPI this month, and in a month half of them will subscribe again to watch the latest Avengers vs Star Wars: the Invasion of the Ducks.
Yep, most people don’t care
It’s not about caring but about effectiveness. Even if I’m one of those suckers that “vote with his wallet”, I know that it’s naive to think that cancelling a subscription will move the needle for corporations like Disney.
Consider also the collateral damages of a hypothetical successful anti-Disney campaign: layoffs, drop in the stock market with impacts on pension funds, projects cancelled with third parties (so more layoffs and drops in the stock market), …
The right protest here (IMHO) is against Trump, MAGA, and especially who voted for them. That may be more effective and with less collateral damages than trying to bankrupt Disney by cancelling Disney+ from the couch.
highly likely
Probably, but if it turns out on the higher end of that, say 0.8%, then that’s also not nothing, considering that it’s the result of firing one (1) dude.
Wish I could cancel but I was never a subscriber to begin with.
Stop giving money to those facsists-friendly business. Use stremio, and begin by stopping to watch stupid american content. Don’t use Amazon, they hate you, people where just fine just a few years ago, before all that crap. We are legions, we could destroy their entire economy within 48 hours if we really wanted.
I was thinking about that. Do we need to sign up when things are quiet so that we can cancel to protest such stuff. I usually feel left out because I already don’t use most of the things I want to cancel in protest. I got to do it this time because I had forgotten I signed up for my kid a while back.
The classic card payment and subscription model is actually insane. You literally have to beg companies to stop taking money from you. Good thing it is changing with more modern payment systems - you literally just stop paying for services you don’t need and it’s on them to stop providing them to you. Nothing is ever charged off my account without an explicit action from me.
I canceled my Hulu/Disney+ subscription two days ago. A long time ago, I had an absolute boycott on Disney because I hated their hypocrisy when it came to copyright law. They tried to extend their copyrights indefinitely, even though the majority of their IPs came from the public domain. They were like a dog who only knows how to fetch the ball, but won’t ever release it.
When Disney acquired Pixar and was the American distributor for Studio Ghibli, and bought Star Wars, and distributes Marvel, at some point I eventually relented and stopped my boycott. I stopped caring as much about hypocrisy, in general. But never again. It was obviously a mistake to ever give them money. They will never get anything from me again.
Same here, except I stopped giving a shit about Marvel & Star Wars when they bought them.
Same here. When they bought SW, 1313 was cancelled. I remember i had a friend who had faith in disney owning SW… he isn’t my friend anymore (because other things) but he won’t stop bashing disney for what they did to the IP, lol.
I cancelled my Disney sub when the Gaza genocide first started. Glad its catching on. Disney is run by assholes.
Walt Disney used to attend meetings of the German American Bund. They have a long and deep relationship with fascists.
Like many are saying, don’t give them your money back if they bring Jimmy back. Hopefully, Jimmy knows how well he could do away from the influences of such people, and he’ll say “nah thanks”
they also donate heavily to the GOP, so they are partially responsible for getting themselves in this situation.
Sadly if every performer took that approach, that might be the end of broadcast television. Which it might be already anyway.
I sometimes sit with my dad who still watches broadcast tv. It’s dead already, my dude. A commercial break is about 10 commercials, eight of which are for prescription drugs. I once saw an entire commercial break that was nothing but prescription and OTC drugs. No insurance, no car or beer commercials, just wall to wall drugs. It’s insanity.
If every performer took that approach, alternatives would become viable, and they could perform in those.
Not been an American I don’t really know who he is but if he is as popular as seems to be the case I’m surprised that he didn’t move away from broadcast television anyway.
A lot of comedians are doing extremely well on YouTube.
For now. Trump is going to take another crack at breaking them up & I guarantee if successful he’ll get some form of control over YouTube’s content.
I canceled my stuff over this and I don’t even watch him. I let them know it was because they are free speech abolitionists and capitulating to Trump. I’m also a huge Star Wars and Marvel fan, so this was a big deal to me to cancel.
Its not about popularity at all. Its about the first amendment in the constitution that guarantees everyone a voice no matter how much someone doesn’t like it. As has been the case,so far this year though, the constitution is just so much toilet paper to the fuckfaces of the government.
I never subscribed as they literally filmed Mulan outside a concentration camp in certain bits and thanked the CCP in the credits
And here I thought this movie couldn’t get any worse. I wasn’t able to continue watching after about 11 minutes due to the story feeling boring and forced.
Lmao real the Disney live action remakes are awful
Source?
Time for some real cancel culture.
Good. Finally some people are taking action, even if it might be a whee bit uncomfortable.
As soon as I figure out how to pirate alien earth imma cancel Hulu.
Looks like there’s plenty of torrents
I’m old. So first i gotta teach myself how.
It shouldn’t have had all those users to begin with.
What Kimmel has to do with Disney+?
Welcome to the world of mega coorporations owning almost everything
Kimmel is selling his show to abc which is owned by Disney
This is the way.
“Crashes”
Dionysus@leminal.space 3 hours ago
Cancel, buy some rum with the money you saved, and sail the high seas.
Their phone number is on their page… (You don’t seriously accept phone numbers directly from social media do you? Check the source!) Contact Us | Disney+ Help Center help.disneyplus.com/contact-us/account-billing?ta…|phone