Of all the shitty AI products flooding the market right now, Atlassian’s Rovo has got to be the most useless I’ve had the misfortune of using.
They should be hiring more workers to fix their AI slop, not replacing them with even more of it.
‘Devastating blow’: Atlassian lays off 1,600 workers ahead of AI push
Submitted 2 weeks ago by themachinestops@lemmy.dbzer0.com to technology@lemmy.world
Comments
very_well_lost@lemmy.world 2 weeks ago
scarabic@lemmy.world 2 weeks ago
Trying to get Rovo to do things in JIRA is like trying to train a chimp to cram shit back into an elephant’s ass.
Shanmugha@lemmy.world 2 weeks ago
Made me chuckle)
Kiwi_fella@lemmy.world 2 weeks ago
Rovo made it easier for me to find things that search was quite useless at finding. I found no other benefits to Rovo.
n7gifmdn@lemmy.ca 2 weeks ago
I literally had no idea it was supposed to do anything else.
MrSulu@lemmy.ml 2 weeks ago
Atlassian now circling the drain.
addie@feddit.uk 2 weeks ago
We can only hope so.
I’ve suggested to my team a few times that we should start a new business developing “Atlassian, but good”. They’re up for it. So many of our wider business have never used “anything but Jira”, and they can’t see it for the steaming pile of shite that it is. Not just that it’s a bad tool for developers, QE, project management or customer support, but they couldn’t imagine anything that’s better in any way, or how it would look if it didn’t have so many issues.
Quazatron@lemmy.world 2 weeks ago
As a future customer, please include high quality connectors to import legacy data from Jira and Confluence. We’re going to need them. Thank you in advance.
jj4211@lemmy.world 2 weeks ago
Problem with being a business is that Atlassian isn’t so much really a software company as much as they are a marketing thing that pretends to be software.
Agile consultants say “Atlassian”, companies lap that up at the executive level and the employees roll with it because selecting Atlassian is “thought leadership”. The people picking Atlassian are not the people using Atlassian. Paradoxically typical Atlassian rooted workflows are about as far from being actually agile as you can get.
Shameless@lemmy.world 2 weeks ago
If you were starting a new company what would you use instead of Jira?
MrSulu@lemmy.ml 2 weeks ago
Hi mate, fingers crossed for you and your teams.
ScoffingLizard@lemmy.dbzer0.com 2 weeks ago
Maybe start with Trac if it’s still available. Freeware.
Strider@lemmy.world 2 weeks ago
Hm. Bear with me. I’ve used jira on prem for a very long time and have used a multitude of other products.
Jira was quite good in comparison.
What am I missing?
(aside from the whole cloud requirement and atlassian behaving AI-shitty)
Bloefz@lemmy.world 2 weeks ago
I hope they will go down the drain. No more Jira! 🙏
remon@ani.social 2 weeks ago
Yes, please! I hate that shitty bloatware so much.
IWW4@lemmy.zip 2 weeks ago
I FUCKING hate jira with a passion. I swear to god that dumbfuck software is nothing but a miserable time sink.
I am sorry for the people who got laid off. Also there is no way AI is replacing the CTO….
errer@lemmy.world 2 weeks ago
Them and Salesforce can both be Thanos’d out of existence, pretty please
oyo@lemmy.zip 2 weeks ago
I use Jira at work and I still have no idea what the fuck it is, what it’s for, or why it’s so needlessly complicated. It’s a list of text with some dates and names. Why is that worth shit?
Liketearsinrain@lemmy.ml 2 weeks ago
It creates pretty productivity related graphs your manager/PM loves, that’s the real usage.
criss_cross@lemmy.world 2 weeks ago
Companies wanna feel special and have different workflows around tickets. Making customizable workflows that connect with a ton of different systems easily is a shockingly hard problem.
I feel like theirs a business opportunity to take 50% of Atlassians value and spin it up into something simple but getting the good 50% down is kinda hard as someone is going to miss one stupid feature that runs 40% of their workflows.
IWW4@lemmy.zip 2 weeks ago
Omg yes… the legends and epics… its just shit
Olgratin_Magmatoe@slrpnk.net 2 weeks ago
I would have more hate to send Jira’s way if not for all are tickets being written like:
“As a developer given I am working on page X Then all functionality of page X is correct”
Then everybody gets pissy that page Y has a bug.
ChickenLadyLovesLife@lemmy.world 2 weeks ago
“As a developer given I am working on page X Then all functionality of page X is correct”
Heh, I know exactly what accent to read this with.
Lenggo@lemmy.world 2 weeks ago
I’ve had to use it in various forms for so long now and I can’t believe how unintuitive it is to use. Nothing outside of adding comments is obvious. I dared to try to see what was in a previous sprint and it basically requires a custom report. Why isn’t there just a view sprint dropdown or something? I did a quick search to see if it was just me which lead to the Jira subreddit (why is that a thing?) and felt like I was getting gaslit by all the jira ‘professionals’ calling it a skill issue
OpenStars@piefed.social 2 weeks ago
Prior Sprints do not Exist.
There is your active Sprint, there is a huge pile of all tickets that ever were, unable to be sorted by any reasonable metric, and there are the interlinks between tickets. Nothing else exists.
When your Sprint ends, say goodbye for you shall literally never see your helpful comment that you put all those details into again.
IWW4@lemmy.zip 2 weeks ago
Calling it Unintuitive is being generous too!
wosat@lemmy.world 2 weeks ago
There is a Jira ticket (ID-240) for Atlassian requesting the ability to merge Atlassian accounts that is over 10 years old. I’m one of the 1,450 watchers. This news does not bode well for this ticket ever getting implemented.
WhyJiffie@sh.itjust.works 2 weeks ago
well the good part is you don’t need to merge those accounts anymore
fluckx@lemmy.world 2 weeks ago
Hodgepodge.
AI will vibecode that into production in a week. And to make it all easier…it’ll have merged your account with 10 competitors too so you know what they’re working on!
flamingo_pinyata@sopuli.xyz 2 weeks ago
The biggest surprise in the article is that Atlassian is not profitable. How? They pretty much have a monopoly in the Jira-like space (look , I can’t even think of a generic name) and they charge a hefty sum for their products. How tf do they lose money?
dhork@lemmy.world 2 weeks ago
The article lists an insane revenue of $1.6B, yet the losses are only on the order of $42M. Against that much revenue, it looks to me like they are managing the company at a slight loss on purpose. They probably could close that gap if they wanted to, but have some favorable tax implications or something by running that slight loss.
(And who knows, maybe this is part of the attempt to close that gap a d show a profit before the founders cash out and it all gets sold to a Whittier company)
Xaphanos@lemmy.world 2 weeks ago
Agile project management. And ticketing. And document management.
There are others. We are working on moving to Asana and other products.
baggachipz@sh.itjust.works 2 weeks ago
Asana is… not a whole lot better.
Nighed@feddit.uk 2 weeks ago
Used Target Process as my last place. Way nicer than Jira IMO
RicoBerto@piefed.blahaj.zone 2 weeks ago
Yet they can sponsor an F1 team.
BeigeAgenda@lemmy.ca 2 weeks ago
Good, someone has to think of the poor race car drivers, and their million dollar team.
RicoBerto@piefed.blahaj.zone 2 weeks ago
A million dollars is probably just the catering budget, tbh. I don’t even know what this company does, I just saw that no one else had pointed this out. It sounds like I’m lucky to not use their software.
Every company is just firing employees left and right and I’m not sure what they all expect to happen. I guess just through the magic of AI they can have less workers do more for the same pay. But damn, so many people let go all over the place.
Kissaki@feddit.org 2 weeks ago
Are you serious? That’s insane. I had no idea!
In February 2025, Williams Racing announced a record multi-year title sponsorship with Atlassian and will compete as Atlassian Williams Racing from the 2025 season of Formula One onwards. - en.wikipedia.org/wiki/Atlassian#Sponsorship
I hope they can drive faster than their software loads content.
theacharnian@lemmy.ca 2 weeks ago
They will rehire for less. The AI hype is just a wage suppression scheme.
Phunter@lemmy.zip 2 weeks ago
My employer has been axing so many high level engineers it’s not even funny. I think that’s terrible for engineer morale. Why would you want to strive to improve and get promoted if it just makes you “too expensive to keep on payroll”?
theacharnian@lemmy.ca 2 weeks ago
We need more tech unions and tech coops.
jali67@lemmy.zip 2 weeks ago
Add this on top of federal layoffs, inflation, tariffs, higher interest rates, etc. The average American is getting screwed right now.
SaraTonin@lemmy.world 2 weeks ago
About 6 months ago they spent more than half a billion acquiring The Browser Company whose only currently-being-developed product is a pretty wrapper for ChatGPT
zod000@lemmy.dbzer0.com 2 weeks ago
That explains the explosion of unwanted AI features in Jira these days. No, I don’t need you to re-write my fucking ticket comment!
Kissaki@feddit.org 2 weeks ago
“Robo”, whenever I search something: “Let me define these search terms for you, even when they are not something you can define like that or you already know all of that, and better.”
You can’t even disable that. Wasted LLM cost. On every search, I now give the response a thumbs down and flag the most fitting tag: Inappropriate.
ChickenLadyLovesLife@lemmy.world 2 weeks ago
My god, that’s worse than Wonder buying shitty software from Sweetgreen for $186 million.
zod000@lemmy.dbzer0.com 2 weeks ago
So you telling me Jira and all its related bullshit will get even worse? I hadn’t thought it possible.
Restaldt@lemmy.world 2 weeks ago
You’re absolutely right!
Would you like me to yassify this ticket for you?
deegeese@sopuli.xyz 2 weeks ago
Put some emojis in my SQL, fam
SaharaMaleikuhm@feddit.org 2 weeks ago
Feel like that’s on you.
chillpanzee@lemmy.ml 2 weeks ago
There’s a chance that leaning out the team makes things better. Bloat kills dev teams.
But… ticketing systems are a bit like fashion. We could see some new shiny system come around that does more or less the same thing, but becomes fashionable for one reason or another and eats Atlassian’s lunch.
TwilitSky@lemmy.world 2 weeks ago
That’s just a failure of learning and imagination.
zod000@lemmy.dbzer0.com 2 weeks ago
I’m just being facetious, I of course know there is no bottom to how shitty things can be.
lemmydividebyzero@reddthat.com 2 weeks ago
Pretty much all of my colleagues wasted time, because Jira stores comments locally that you haven’t yet send, but not does not do that for replies on comments. Those are gone after reopening the site for some reason.
OpenStars@piefed.social 2 weeks ago
SocialMediaRefugee@lemmy.world 2 weeks ago
You could save a LOT of money by replacing the execs with AI.
yabbadabaddon@lemmy.zip 2 weeks ago
You can save even more money by shutting down Atlassian and all its trash products
Reygle@lemmy.world 2 weeks ago
It better yet, replace them with nothing at all.
phutatorius@lemmy.zip 2 weeks ago
Ticketing systems are useful. It’s not really all that practical to carry all that workflow and prioritization info as metadata on a version-control system. And some devs might think it’s unnecessary, but that’s because they’re sheltered from all the higher-level planning, resourcing and portfolio management that they never need to think about.
skisnow@lemmy.ca 2 weeks ago
I’m amazed they had 1600 employees to begin with. I guess it takes a lot of resources to make something suck as hard as JIRA
ChickenLadyLovesLife@lemmy.world 2 weeks ago
3 coders and 1597 managers.
qevlarr@lemmy.world 2 weeks ago
Who else is going to put the sidebar as top bar, and then switch them back a couple years later?
lemmydividebyzero@reddthat.com 2 weeks ago
They renamed “project” to “space”, so that it’s harder to find what you are looking for.
some_kind_of_guy@lemmy.world 2 weeks ago
They renamed “ticket” to “work item” to “issue”. (We all still call it a ticket)
Stories? Events? Kanban?
Fuck you, I need a text box, date field and some box to tick that says I’m done.
All this so that some VP with their thumb up their ass who spends 2/3 of the year in Florida knows I’m working!
aquovie@lemmy.cafe 2 weeks ago
At least 100 of those employees implemented the feature to autocorrect JIRA to Jira, just to be haughty insufferable ass.
skisnow@lemmy.ca 2 weeks ago
The irony is that I typed JIRA in lowercase and my phone autocorrected it to JIRA
sleet01@lemmy.ca 2 weeks ago
Their products are utter garbage to begin with, this can only hasten their well-deserved demise.
ChickenLadyLovesLife@lemmy.world 2 weeks ago
“Uh, we need you to clear out your desk ASAP.”
“Sure, just submit a JIRA ticket and I’ll get right on it.”Endymion_Mallorn@kbin.melroy.org 2 weeks ago
Somehow, HR processes are always exempt from the ticketing process.
SocialMediaRefugee@lemmy.world 2 weeks ago
AI will have a scrum with itself.
phutatorius@lemmy.zip 2 weeks ago
It’s even worse than that: it’ll be a ServiceNow ticket.
flubba86@lemmy.world 2 weeks ago
JIRA and Bitbucket are so bad that even Microsoft Azure DevOps (that is a reskin of the decade old Visual Studio Online, which itself is a reskin on the two decade old Microsoft TFS) is somehow better than it. And everyone loves to hate in Microsoft products.
Are there any actually good enterprise grade Task tracker + Code repo combo that we should be suggesting the execs migrate to? Maybe the GitHub Enterprise product?
BioDriver@lemmy.world 2 weeks ago
It’s not because of their garbage AI. It’s because their garbage AI is leading to people dropping them like a bad habit for open source and fucking Microsoft alternatives, so they need to reduce operating costs and CAPEX to demonstrate profit growth
dellhiver@sh.itjust.works 2 weeks ago
About 16k workers? How!?
What a waste of human effort, time and resources. All to make a few bad products, worse.
dudesss@lemmy.ca 2 weeks ago
We have codeberg.org as an alternative to Bitbucket, and you can have free public static pages like Netlify or Github pages.
Codeberg also offers private repos.
sem@piefed.blahaj.zone 2 weeks ago
Trello has been getting worse
peacefulpixel@lemmy.world 2 weeks ago
“AI is too dumb to take our jobs” as if that matters. that’s not even the point, the point of Generative AI is to mine data and devalue human labour. according to the like 120 people who run this world too many people are making too much money so now we have a dogshit “technology” made to cut your wages whenever it’s convenient.
Agent641@lemmy.world 2 weeks ago
That sucks, but how the fuck does Atlassian have 16,000 workers to begin with? What do they all do? And their products look like… Guestures at all of them
patruelis@lemmy.world 2 weeks ago
Yet everyone helps feed this AI beast. No one thinks… Maybe I’m helping this through my data.
rosgl@lemmy.world 2 weeks ago
Maybe because stock price hit the floor cause no profits from their work?
merdaverse@lemmy.zip 2 weeks ago
TBH Atlassian was already such terrible slop, unsupervised AI might even make it better
oh_@lemmy.world 2 weeks ago
Rovo AI sucks and they keep adding crap AI feature after crap feature.
SocialMediaRefugee@lemmy.world 2 weeks ago
I don’t think AI needs collaboration and project management software. Good luck with that future.
HugeNerd@lemmy.ca 2 weeks ago
Good, WWIII needs some meat puppets.
vane@lemmy.world 2 weeks ago
Best time to create AI free alternatives for those products.
hark@lemmy.world 2 weeks ago
Oh boy, guess we can look forward to more vibe-coded slop which will make it an even bigger pain to use.
ImWaitingForRetcons@lemmy.world 2 weeks ago
This is going to be horrible. We’ve been trying to get a quote from them for a bit bucket subscription for the past 6 months with no success. I doubt we’ll be getting anything faster now.
andallthat@lemmy.world 2 weeks ago
AI-washing layoffs. They will replace shit with AI but that’s a better story than “we have to reduce costs because we don’t have cheap ways to refinance our $1B debt”.
Credit isn’t cheap and Iran is not going to make it cheaper, investments in software have tanked, so the only story that still can be told almost with a straight face is that they still have big growth opportunities thanks to the magic of AI.