Have you encountered this?

Comments

• Hawk@lemmy.dbzer0.com ⁨3⁩ ⁨weeks⁩ ago

  Restaurant tries to scam customers, yet they still give a 20% tip?

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  • bus_factor@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Pretty sure the waitress wasn’t the one who fucked with the register. Probably the restaurant trying to ensure they don’t have to pay the difference if the tips come up short and leave the staff below minimum wage.

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    • psx_crab@lemmy.zip ⁨3⁩ ⁨weeks⁩ ago

      I feels like reasoning like this is why it would never end.

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    • random_character_a@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      You think place like that distributes tips honestly?

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    • AstaKask@lemmy.cafe ⁨3⁩ ⁨weeks⁩ ago

      The “I’m just doing my job” defence. Nice.

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  • RaivoKulli@sopuli.xyz ⁨3⁩ ⁨weeks⁩ ago

    “Fuck you restaurant for trying to scam me, now I’ll only pay the correct 20% extra on top of my bill”

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  • Siegfried@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Yep, that’s a solid 0% for me

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    • kautau@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      Yeah that restaurant owner will certainly learn from the fact that they don’t legally have to pay their servers minimum wage and you still paid the owner what they would have gotten whether or not the server got a tip

      As another commenter said, in this situation pay the server in cash, and then review the restaurant badly everywhere you can

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  • Clent@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

    The solution is to never step foot in the restaurant again not punish the server.

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    • Plurrbear@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      Thank you! I am just one server do not punish me because you hate the tipping culture of America! Don’t like it, like you said, don’t go to a damn restaurant then! Easy peasy!

      Don’t punish another person for your thoughts, feelings, etc about the situation of ripping, it’s not their fault, it’s yours for not tipping them because “you don’t agree” then go to damn McDonald’s!

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• kinther@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  I went to a restaurant recently with my wife for our anniversary. Had great reviews on Google Maps above 4.5 stars. Yes I know this should not be the only indicator of a good experience, but the food sounded good and it was in a neighborhood we don’t often go to. Something new.

  When we got the bill, the server came to us and skipped past the food prices to the tip screen immediately. That should have been my red flag to stop and ask why she did that, but I didn’t. I tipped 20%, then later found out that they already included that in the bill. So I tipped 20% on top of the total that already included 20%. Needless to say I won’t be going back.

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  • BarneyPiccolo@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

    Do a review on Google maps, and TripAdvisor, if you are in a touristy city. Warn the world, and put the ownership on notice.

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    • kinther@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      Oh we did

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    • codapine@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

      Also consider complaining to the secretary of state perhaps? Idk, it’s not city tax revenue so not likely, but it’s still fraud. But I would definitely consider a chargeback. This is just like in the old days when managers or severs would scribble in a different tip and total on the merchant copy.

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  • Sarmyth@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    I call and complain for crap like this all the time now. I make sure to let them know I bitch to all my friends and coworkers about it too.

    My latest crusade is restaurants that put 4% service fees to help pay for people’s health insurance. Just raise the price on the individual items on the menu. Making me math out what you are actually charging like that is bullshit.

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  • phoenixz@lemmy.ca ⁨2⁩ ⁨weeks⁩ ago

    I would have gone back and not left until I had both 20%s in my hand. Call the police? Please do!

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  • Mickey7@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Smart businesses know that the key is “customer retention” and they don’t screw you. Dumb businesses operate on “one and done”. “We’ll screw them and they probably will never come back”

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    • kinther@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      It wasn’t the business that did this. It was the server looking for a one time bonus.

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• Korne127@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  Tips in the US must be entirely out of control. In my experience, 10% is for good service, above for rare exceptional and less if you weren’t entirely satisfied. Not even printing anything below 16 is insane.

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  • ghostlychonk@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Tipped minimum wage in the US is $2.13/hour, hence the reason for the high percentages.

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    • Korne127@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      Oh right i forgot about that. That’s insane as well; minimum wage should be… well, minimum, obviously; for everyone.

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    • Rusty@lemmy.ca ⁨2⁩ ⁨weeks⁩ ago

      I’m not sure it would be better without minimum wage for tipped employees rule. For example the minimum wage in Ontario is $17 and it’s the same for servers, but all the restaurants have tip suggestions like: 18%, 20% and 25%

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    • Plurrbear@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      Idk where you are living but in MN it’s $11.10/hr plus tips. I get paid more because I am an assistant manager as well so $15/hr plus my tips as a server. I make almost 3X more than when I was a teacher working full time and I have half as many hours…

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  • Swedneck@discuss.tchncs.de ⁨2⁩ ⁨weeks⁩ ago

    the idea of percentage based tipping is so wild to me, in my mind a tip is only based on the reason i want to tip them.
    If they did an impressive job but just did their job then i’ll give them a euro or something, if they had to endure something miserable like cleaning up baby vomit then they get like 10 euro because god knows that’s what i’d need to stay on that job.

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  • Signtist@bookwyr.me ⁨2⁩ ⁨weeks⁩ ago

    20% has actually been the norm for a while. Maybe it was a bit on the upper end a couple decades ago while now it's more default, but I remember my parents tipping 20% for normal service back in the 90's. Of course, with prices soaring tipping is still getting pricier and pricier, but the expected percentage here has been relatively stable.

    The thing that's out of control is where you're expected to tip now. I often see a tip prompt come up at retail stores where the only service the employee provided was ringing up the items I brought. I never tip in those kinds of situations, and I doubt the employee would see any of it even if I did.

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• firewyre@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  Stop tipping!!! no more

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  • FilthyShrooms@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Stop tipping culture. If you just stop tipping people who rely on tips, you just make their lives much harder

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    • undefinedValue@programming.dev ⁨3⁩ ⁨weeks⁩ ago

      Ok genius, tell us how to stop tipping culture without stopping tipping?

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    • WanderingThoughts@europe.pub ⁨2⁩ ⁨weeks⁩ ago

      It probably won’t stop until everybody starts asking for tips, so that those that traditionally receive tips are losing it on tipping everybody else.

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  • Fabian@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

    Laughing in European

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  • WhatsHerBucket@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    I think the only chance this will work is moving somewhere it’s not a thing.

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  • moakley@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    I like tipping. The service is better, and servers are paid more than they would be without it.

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• Agent641@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  No because I live in Australia where the govt forces restaurants to Pauly their staff in full.

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  • Tja@programming.dev ⁨2⁩ ⁨weeks⁩ ago

    Pauly must be busy.

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  • onlyhalfminotaur@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Wow must be cool living somewhere completely irrelevant to this post!

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    • lightsblinken@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      we’re in shitpost and you’re complaining about quality? also - its related by “tips”, but maybe you just wanted to practise your sarcasm.

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    • SereneSadie@lemmy.myserv.one ⁨2⁩ ⁨weeks⁩ ago

      If only, the tipping crap is trying to leak in here.

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• jacksilver@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  I’m surprised no one mentioned that a lot also calculate the tip after applying taxes.

  Example: Meal was $40, then a 20% tip would be $8. But if taxes were $4 (making the total bill $44), then the receipt would show $8.80.

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  • jj4211@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    I don’t tip on tax.

    But on the flip side if I receive a discount of some sort, I tip on the pre-discount amount.

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  • BarneyPiccolo@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

    My Dad taught me that as a kid. I’m extremely supportive of wait staff, and I’m an excellent tipper (25% is not unusual), but I’m not tipping on tax. I draw the line there.

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    • Tja@programming.dev ⁨2⁩ ⁨weeks⁩ ago

      How is that different than tipping 22% (or whatever) on the post-tax? I swear people lose all rationality when it comes to tips.

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  • chunes@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Makes me wonder how many servers out their think their customers are being cheap because they only tipped X% when in reality they actually tipped 15% or whatever before tax.

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    • capt_wolf@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      I got chewed out on reddit once for being “cheap” because I said tip before the tax. Guy was super pissed over what amounts to a difference of cents. Went off on a huge rant belittling me like I admitted to murdering puppies…

      Like… Dude, if your whole life comes crashing down over a difference of 40¢, to the point that’s your reaction, maybe there’s a much bigger problem going on here?

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    • Kage520@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      Sorry to inform you, but I’ve been told recently that 20% is now considered bare minimum and cheap. Yes, I eat out a lot less accordingly.

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  • Monument@lemmy.sdf.org ⁨2⁩ ⁨weeks⁩ ago

    Your logic is inverted. The lines would have to have a place for folks to add in the taxes. Otherwise the math would work in the opposite direction – the calculated amounts would be lower than the amounts based on the number at the bottom. (Unless a discount was applied that’s not shown.)

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    • jacksilver@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      I’m not sure what you’re saying. But to expand on my point:

      A lot of receipts have an area where they show you a “calculated tip” for some %s. Many restaurants calculate the tips using the total (meal+tax) rather than the subtotal (meal).

      On those receipts the person still has to calculate the end amount (meal+tax+tip).

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• camelbeard@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  Wait so you get scammed but still give 20% tips? This would be an automatic 0% tip

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  • jerakor@startrek.website ⁨2⁩ ⁨weeks⁩ ago

    You think the wait staff setup the machine to do math wrong?

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    • Auth@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      yes?

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  • LifeInMultipleChoice@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Yeah, what’s likely happening here is that the Tip numbers were told to calculated off the subtotal intentionally. So say you buy a “happy hour” drink and it is $3 instead of $6, they tip is calculated before the “discount”.

    Their machine could have actually been wrong, but using a total before discounts seems more likely.

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    • mic_check_one_two@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

      On the surface, I can understand this. It’s not the server’s fault that they got the happy hour rush when everything is 50% off. If anything, they had to work harder because it was busier. Why punish them for that extra work with lower tip calculations? The drinks aren’t any easier or faster to pour just because they’re half off.

      What does bug me is when the tip calculations are based on the after-tax total. Fuck that, I’m already getting taxed 10% on this, you don’t need your 18% calculated from that extra 10%.

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• andros_rex@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  Tipping is a holdover from slavery. It’s a way to control service workers.

  This doesn’t mean that you shouldn’t tip people who rely on tips, it means the system is fucking broken by design.

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  • ScoffingLizard@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

    Tips are a big reason I stopped going out. Everybody wants one.

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    • mic_check_one_two@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

      Every single time I see a fucking Square cash register… One of these motherfuckers:
      Image

      Every single time I see that piece of shit, I know I’m about to hear the “it’s just going to ask you a few questions” line. And those “few questions” will be asking me to tip 25 goddamned percent on something that I’ve never tipped for before.

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• 93maddie94@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

  Not saying this isn’t real and completely scummy, but sometimes the tip is calculated before discounts, gift cards, and whatnot. I always tip based on what our total order was even if what we paid was less. If this is truly trying to fudge the numbers to take advantage of people then that’s shitty.

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  • 93maddie94@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

    It looks like the percentages are based of a total of $37.95, so it’s possible there was a discount included that made their total closer to $30.

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    • codapine@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

      Always tip on the subtotal. If your server worked their ass off for your table but you had a coupon for, let’s say, 50% off 2 entrees and a birthday dessert, that’s just devalued their effort by about $50.

      Also, the tipping culture is broken, and this is bonkers.

      I came from a tipping-optional culture and worked foodservice. If I got good tips, they went back into the bar at the end of the shift, or into my savings jar at home. It was never make-or-break on whether I got to pay rent or not.

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    • bss03@infosec.pub ⁨2⁩ ⁨weeks⁩ ago

      Maybe a comp’d desert (or app) that’s ~$8 ?

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  • abigscaryhobo@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    My only exception to the “pre-discount” price is when places have a “buy 1 get 1” deal and they try to make you tip based on that, but the single item price is way overpriced because of it. Happens around me a lot where they’re like 3pack tacos, buy 1 get 1 $21, like yeah that’s great price for 6 small tacos, but I wouldn’t be paying $21 for 3 tacos, so I’m not gonna tip whatever crazy amount for a bill that “would have been” $75 or something for some tacos and a drink. Granted these are usually carry out orders, but don’t try to artificially inflate my bill to get better tips because you discounted it to a lower price.

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    • Tja@programming.dev ⁨2⁩ ⁨weeks⁩ ago

      Is that usd? A great price for 6 small tacos is 6 bucks, 21 is ridiculous.

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  • Modern_medicine_isnt@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Also, the restaurant probably has no control over those numbers. The software might give them a Yes/No option on showing suggested tips or not at best.

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• oyzmo@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  Customer pays for product/service, and it’s the employer’s job the pay the employees. What the employer needs for this is his/her job to include in the price.

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• perniciousanteater@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  I’m guessing the tip is calculated before any discounts/comps, which would be conspicuously cut off in this photo

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  • qarbone@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Why would you calculate the tip before the final amount? And why would that incorrect amount be printed out for the customer?

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    • helpImTrappedOnline@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      It certainly shouldn’t be the default “pre-caluaclated” amount, but if I have a gift card or something, I’ll still tip based on the pre-discount.

      Say the bill was $100 for a group of 4 and we use a $50 gift card, I’ll probably still tip the $20. Seems kinda scummy to only leave $10.

      It’s a terrible system that exploits people. I can’t change the system, but I can do my part and tip someone fairly for the hour they’ve helped me out.

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  • Nefara@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    That would be quite optimistic, but this is something I’ve noticed at multiple restaurants myself. I saw the tip “suggestions” were not accurate so I checked to see what numbers they might have been using and tried the after tax amount etc, but nope the numbers are just inflated artificially. It’s happened with or without alcohol on the tab, with and without sale items, and I don’t ever really get anything “comped” unless it’s a sauce on the side or something. I wouldn’t say it’s a scam, but I did roll my eyes the first time I noticed it.

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• Aarrodri@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  Fuck tips. 0 tips. Pay your people.

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  • Plurrbear@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    You pay for the service of being waited on… don’t want to tip… then go to McDonald’s! wtf! 🤬

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    • nickiam2@aussie.zone ⁨2⁩ ⁨weeks⁩ ago

      It’s not a “service”. All I want from the staff is to tell them what I want to order and to bring the food. That’s all. I don’t see what extra “service” I’m supposedly paying for

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    • pupbiru@aussie.zone ⁨2⁩ ⁨weeks⁩ ago

      the restaurant pays for their staff… should you pay for having a table and chair too? staff is a basic requirement of a restaurant

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    • h3rmit@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

      Do you tip for the service for customer tech support or similar customer facing industries as well?

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    • Ronno@feddit.nl ⁨2⁩ ⁨weeks⁩ ago

      Is there an option to pick up my own food at the counter? I’d gladly do it.

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  • mic_check_one_two@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

    I’m all for refusing to tip, but be up-front about it. Let the server know ahead of time that you won’t be tipping. You’ll still get served, but it’ll be with the level of service that the waiter thinks you should get, rather than with the level of service that you think you deserve (without paying them). If you’re going to refuse to tip, at least take the mask off so your server can do the same.

    If you’re willing to do that, then more power to you. Believe it or not, many servers will be chill about it, and treat you the same as any other customer. Especially if you’re there when it’s slow. But if you’re afraid to be honest because you might get worse service, then you’re just a scab who is leeching from the tipping culture and only hurting the working class.

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• exu@feditown.com ⁨3⁩ ⁨weeks⁩ ago

  That would be a reason not to give a tip.

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• MIDItheKID@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  This may be anecdotal, but I ran into this exact same issue a few weeks ago. The suggested 20% was significantly higher than the 20% on the bill. It took me a little bit to figure out, but we were at the restaurant for a steak special and happy hour. The 20% tip was for the non-special price. For example, the steak and two sides special was $18, but the normal price was $28. The drinks were $5 but the normal price was $8. So the suggested tip was 20% of $36, not 20% of $23. These aren’t the exact numbers, and there were two of us, but you get the idea. The POS/Tip suggestion is setup so the servers don’t get the shit end of the stick when the restaurant is doing a deal/special. I’m not sure I fully agree with it, and I have my own beef with tipping culture in general, but I’m just looking to explain what might be seen in OP’s photo.

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• Tikiporch@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  Tipping by percentage never made much sense to me. I order a coffee at a diner, the waitress only gets a 42 cent tip? She should get more if she has to carry a plate of food? She checks on me the same amount. That’s a five dollar tip at least.

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• hakunawazo@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  If your employees rely on tips to meet months end your business model is shit.

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• Eiri@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago

  You WRITE the tip amount on the receipt? How does the payment terminal know how much to take?

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• TabbsTheBat@pawb.social ⁨3⁩ ⁨weeks⁩ ago

  I don’t like in a madhouse where they put tips on the cheque thankfully nor expect tips in percentages, so… no

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• RememberTheApollo_@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  I have yet to encounter an automatic tip calculation that doesn’t base the tip on the total bill including taxes. It’s a pretty infuriating cash grab. Not only am I directly having to pay an employee’s wages so the restaurant doesn’t have to, I’m having to tip the government, too? (Yeah, I know the government doesn’t get the tip)

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• OhStopYellingAtMe@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  I feel like there may be some missing information. For example, if the customer had a coupon or other discount. The tip should be a percentage of the total before the discount. If they’re “adjusting” to tip less- based on the post-coupon price, fuck them.

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• phoenixz@lemmy.ca ⁨2⁩ ⁨weeks⁩ ago

  And they still tipped?

  My tip would have been 0 right there and would have included a complaint with police

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• Siegfried@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  How sketchy has to be the scam so it justifies just leaving without paying?

  Some scams i have encounter:

  • added 3 pints per customer
  • added things we didnt ask for (when asked about it, they said something on the lines "we forgot to charge that on another table, someone has to pay for it"
  • menu prices weren’t up to date

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• Allemaniac@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  whenever I see a “suggested tip for your inconvenience” I feel the urge to research (aka google) their reported earnings for the last economical year, calculate their profit margin and write that in the tip line and to pay their employees better instead of trying to shift the costs onto the customers with scammy guilty conscience. Fuck establishments like that, especially those who are then trying to conceive you ONTOP of the already bs tips

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• JackbyDev@programming.dev ⁨2⁩ ⁨weeks⁩ ago

  Also, you’re supposed to tip on the subtotal.

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• UncleGrandPa@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  When I see they have made a “mistake” like this. I don’t correct it… I make my own mistake and give a smaller tip than i would have

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• vga@sopuli.xyz ⁨2⁩ ⁨weeks⁩ ago

  The whole tip thing is a scam to begin with.

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• Plurrbear@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  It was probably the percentage BEFORE a discount was given… just because a discount happens doesn’t mean you should skip out on the tip of a server… example, you have a $100 bill with a $50 discount, you DO NOT TIP ON THE DISCOUNT, you tip on THE TOTAL bill of service. You still all got the same amount of food and service, so stop with this short tipping staff!

  Can’t afford a tip then don’t fucking go to a damn restaurant! I make more as a server with half the hours than when I was a full time teacher! America is fucked but don’t fuck fellow people over because you can’t comprehend the tipping culture and are a cheap POS!

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• ArgumentativeMonotheist@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  I’m (NOT) living in America. 🎶

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• genau@europe.pub ⁨3⁩ ⁨weeks⁩ ago

  No. But mostly because tips are not a thing here.

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• MystikIncarnate@lemmy.ca ⁨2⁩ ⁨weeks⁩ ago

  Tipping, specifically in the original context of restaurants, I will still do, simply because the government needs to change the minimum wage so that servers are included. They’re currently a protected group that is allowed to be paid far less than minimum wage, and they are supposed to make up the difference in tips.

  In every other context, wow me and I’ll tip you, otherwise, don’t expect shit.

  If you did your job as you are expected to do, then I don’t see why I need to tip.

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