Comment on Have you encountered this?
codapine@lemmy.zip 21 hours agoAlso consider complaining to the secretary of state perhaps? Idk, it’s not city tax revenue so not likely, but it’s still fraud. But I would definitely consider a chargeback. This is just like in the old days when managers or severs would scribble in a different tip and total on the merchant copy.
BarneyPiccolo@lemmy.today 21 hours ago
This seems like it is probably more of a server issue, and not a restaurant issue. The server has learned how to increase their tips, I doubt that’s company policy. This is Management’s problem to solve, not the government’s.
michaelmrose@lemmy.world 21 hours ago
This is bad logic. Every industry has a thousand things they solve by regulation to establish a sane baseline that you experience every day mistaking this hard won normalcy for a self occurring default.
The behavior that is described is actually fraud and if you consider across just this one employees year it probably is thousands of dollars in fraud. It would be normal to report such to the city government which reports such to the business which in turn fires the server and trains the rest not to defraud customers.
BarneyPiccolo@lemmy.today 20 hours ago
This is one server, in one restaurant, not an industry-wide issue. Expecting some kind of regulatory remedy over an anecdotal issue is not the answer. I’m not a right-winger by any means, but even I know that the government isn’t the solution to anything. There already is a law against this, so the local gendarmes are as far as this needs to go.
Remember when your mom told you “Don’t make a Federal case out of it?” This is the kind of thing she was talking about, literally.
michaelmrose@lemmy.world 15 hours ago
It actually already does cover it. He’s tricking folks into tipping twice by failing to disclose that they have already tipped. It’s simple fraud.
AA5B@lemmy.world 19 hours ago
Bullshit. Hopefully it’s one server and management should take care of it. But it’s appropriate to complain to the right authority so they can see if it’s a pattern in need of enforcement.
This is how things get done. A single instance of food poisoning can be a mistake, but a pattern of food poisoning is potentially in need of enforcement and remediation. But they can’t see a pattern if no one complains