Open Menu
AllLocalCommunitiesAbout
lotide
AllLocalCommunitiesAbout
Login

Hisense TVs force owners to watch intrusive ads when switching inputs, visiting the home screen, or even changing channels — practice infuriates consumers, brand denies wrongdoing

⁨433⁩ ⁨likes⁩

Submitted ⁨⁨6⁩ ⁨hours⁩ ago⁩ by ⁨throws_lemy@reddthat.com⁩ to ⁨technology@lemmy.world⁩

https://www.tomshardware.com/tech-industry/big-tech/hisense-tvs-force-owners-to-watch-intrusive-ads-when-switching-inputs-visiting-the-home-screen-or-even-changing-channels-practice-infuriates-consumers-brand-denies-wrongdoing

source

Comments

Sort:hotnewtop
  • FrChazzz@lemmus.org ⁨26⁩ ⁨minutes⁩ ago

    I have a Hisense that I bought late last year and have never connected it to the internet (I stream everything through my PS5) and boyhowdy does that TV take every chance it gets to let me know I’m not connected lol

    source
  • Mwa@thelemmy.club ⁨1⁩ ⁨hour⁩ ago

    i don’t know why i didn’t expect hisense to do it.

    source
  • Atlas_@lemmy.world ⁨1⁩ ⁨hour⁩ ago

    IF YOU BUY ANY TV, DO NOT CONNECT IT TO THE INTERNET.

    Televisions were never meant to be smart devices. There’s no reason your screen should have software of its own. That would be like your face having a mind of its own.

    Ummm, <eldrich horror rant text>

    source
    • Ajen@sh.itjust.works ⁨40⁩ ⁨minutes⁩ ago

      Cell modems are getting cheaper and cheaper, it’s only a matter of time before cheap smart TVs will flood the market with always-on telemetry and intrusive personalized ads.

      source
      • billwashere@lemmy.world ⁨33⁩ ⁨minutes⁩ ago

        Well then I guess I make the room a giant faraday cage.

        source
    • ManosTheHandsOfFate@lemmy.world ⁨1⁩ ⁨hour⁩ ago

      I haven’t experience this myself but I’ve read that some newer TV’s are forcing you to connect to the internet before you can do anything else.

      source
    • billwashere@lemmy.world ⁨34⁩ ⁨minutes⁩ ago

      Not to mention it seems like the apps on a smart tv get ignored when it comes to updates.

      source
    • Kolanaki@pawb.social ⁨39⁩ ⁨minutes⁩ ago

      My face’s mind sits right behind my face.

      source
  • NekoKoneko@lemmy.world ⁨6⁩ ⁨hours⁩ ago

    Relatedly, Hisense also forces updates and disables use of the TV if you do not accept the update (via a full screen non-cancelable prompt).

    I learned this the hard way after Hisense broke my TV’s via an update that I didn’t want and then refused to fix it even after 6 months of escalations and emails.

    source
    • henfredemars@infosec.pub ⁨6⁩ ⁨hours⁩ ago

      They’re not alone, either. I had to downgrade my Visio just to use the features that it shipped with. I’m sure this is illegal, but no one cares unless you’re rich.

      source
      • NekoKoneko@lemmy.world ⁨5⁩ ⁨hours⁩ ago

        I outright told them it’s illegal, since they are unilaterally altering the terms of any T&C agreements when we started using the TV and materially interfering with our ownership and use of the TV we purchased. They didn’t care. I then sent it to our state attorney general and nothing happened.

        source
        • -> View More Comments
    • roofuskit@lemmy.world ⁨5⁩ ⁨hours⁩ ago

      I know they’re different manufacturers, but TCL tried this shit and I just factory reset and never setup the Internet on it. I use an android TV box for the smarts.

      source
      • OR3X@lemmy.world ⁨1⁩ ⁨hour⁩ ago

        Unfortunately manufacturers are starting to get wise to this as well. I recently bought a new Vizio smart TV with no intentions of connecting it to the internet and during the initi setup it kept very persistently insisting that it needed to be connected and after setup it constantly bitches at me that it’s not connected.

        source
      • NekoKoneko@lemmy.world ⁨5⁩ ⁨hours⁩ ago

        Unfortunately the firmware was the issue, not just OS software. So factory-resetting didn’t help us. But yeah, that definitely radicalized me to the “never connect it to the internet” camp for future TVs.

        source
        • -> View More Comments
      • triptrapper@lemmy.world ⁨5⁩ ⁨hours⁩ ago

        I got a TCL last year and it wouldn’t let me use the TV until I set up the internet. After 4 factory resets I figured out how to put it in store demo mode, and plugged in a separate streaming device that connects to the internet. Now I realize I could have connected the TV to the internet and then blocked it at the network level.

        source
        • -> View More Comments
      • zod000@lemmy.dbzer0.com ⁨4⁩ ⁨hours⁩ ago

        I did the same thing, their bullshit ad infested updates were the final straw,

        source
    • frongt@lemmy.zip ⁨6⁩ ⁨hours⁩ ago

      Chargeback?

      source
      • NekoKoneko@lemmy.world ⁨5⁩ ⁨hours⁩ ago

        Would have loved to. It was just over one year (right after the warranty ended as well), though.

        source
        • -> View More Comments
    • leoj@piefed.zip ⁨4⁩ ⁨hours⁩ ago

      Was gonna say, LG does the same thing.

      So far my only TV that hasn’t forced things in an absurd way has been my Sony… Guess what Sony just did? (Sold their Bravia TV line to TCL…)

      source
      • panda_abyss@lemmy.ca ⁨3⁩ ⁨hours⁩ ago

        I’ve never connected my LG TVs to the internet and they work pretty well.

        I hear you can jailbreak them, which is appealing to me.

        source
        • -> View More Comments
    • BarneyPiccolo@lemmy.today ⁨4⁩ ⁨hours⁩ ago

      My mom has a Hisense TV (because my parents invariably buy the very cheapest they can. They’d get a B&W if they could), and it just started something new - on start up, it now shows a static page of color wash, then you choose a channel. It doesn’t start on the same channel you turned off last night. Must be a new update came through. She let it sit on the screensaver all day, because it never occurred to her to try to change the channel.

      Not a big deal, but weird, and NOBODY asked for this.

      source
  • SlippiHUD@lemmy.world ⁨1⁩ ⁨hour⁩ ago

    I would resort to violence, Holy shit.

    source
  • Draegur@lemmy.zip ⁨6⁩ ⁨hours⁩ ago

    This future fucking sucks

    source
    • A_Random_Idiot@lemmy.world ⁨5⁩ ⁨hours⁩ ago

      This is the cyberpunk future that the 80s kids were so hyped for.

      source
      • partial_accumen@lemmy.world ⁨3⁩ ⁨hours⁩ ago

        If anyone remembers the cyberpunk 80s TV show Max Headroom, then they know that TV was everywhere all the time in that universe. There was a scene in one episode where the police enter a suspect’s home and discover that she had an off switch on her TV. The cops react in shock to the fact, and one of them says “She’ll get twenty years for that.”

        This universe also had “blipverts” which were a type of ad (advert…advertisement) that directly accessed your brain’s motivation to get you to buy something. The only problem was that blipverts also had a high chance of killing the people that watched it.

        This was a TV show from almost 40 years ago now and it looks like these would be the things that are coming in the next few years from now.

        source
        • -> View More Comments
      • a4ng3l@lemmy.world ⁨4⁩ ⁨hours⁩ ago

        As a 80s kid I don’t recall being hyped. If anything all sci-fi books were warnings for us. Younger generations embraced the black mirror shit thought.

        source
        • -> View More Comments
  • LoafedBurrito@lemmy.world ⁨1⁩ ⁨hour⁩ ago

    I don’t have this issue with my higher end hi sense, but the article states it’s for the lower end models. So this proves that companies are lowering the costs of TV’s and offsetting it by selling your data and forcing you to watch ads they get paid for.

    Mine is connected to the internet and no issues. If they ever do this to my TV, internet is off and i’m buying a shield pro.

    source
  • phoenixz@lemmy.ca ⁨4⁩ ⁨hours⁩ ago

    Okay, so strike Hisense products from the list of brand I’ll ever buy from

    source
    • tidderuuf@lemmy.world ⁨4⁩ ⁨hours⁩ ago

      The list is getting pretty big.

      source
      • grue@lemmy.world ⁨2⁩ ⁨hours⁩ ago

        This is why, for years, I’ve been trying to point out that “if you don’t like it, just don’t buy it” isn’t good enough. Boycotts aren’t enough; we have to force the law to change to prohibit the abusive corporate behavior.

        source
      • Croquette@sh.itjust.works ⁨2⁩ ⁨hours⁩ ago

        At this rate it is easier to do a whitelist than a blacklist

        source
  • Croquette@sh.itjust.works ⁨2⁩ ⁨hours⁩ ago

    Anyone has a list of TV manufacturers that don’t suck yet?

    source
    • MunkysUnkEnz0@lemmy.world ⁨58⁩ ⁨minutes⁩ ago

      Personally, I use computer monitors. They’re cheap enough. 32 inch ultra wide. 36 inch. They’re only getting larger and cheaper.

      As for remote control, I hook it up to the computer and use unified remote.

      source
    • GreatBlueHeron@lemmy.ca ⁨29⁩ ⁨minutes⁩ ago

      I’ve got a Sony and even it’s showing home screen ads - normally it’s just “suggestions” for shows on streaming services I don’t have, but the occasional car ad also comes through. I have a theory that the reason Sony are getting out of the TV business is that they don’t want to develop their own TV OS and they’re sick of their customers complaining about the ads in Google’s OS.

      I’m about to get a 2nd one and I’m seriously considering a computer monitor hooked up to a mini PC running XBMC or something.

      source
    • SuspciousCarrot78@lemmy.world ⁨1⁩ ⁨hour⁩ ago

      It seems like a lot of the bigger names suck. I bought a Blauerpunkt and it is awful - not hackability wise but as a product. Probably for the same reasons as Nokia, Phillips, JVC etc are pale shadows of themselves (sold off / rebagged)

      I have a Blauerpunkt, a TLC and a Samsung. Of the three, it’s the TCL that’s been the least locked down.

      At this rate, I’m probably going to go for a short throw projector or just get an old school plasma if /when these go tits up.

      source
    • grue@lemmy.world ⁨2⁩ ⁨hours⁩ ago

      I used to recommend Sceptre, but even they appear to have stopped making dumb TVs now too.

      source
      • HowAbt2day@futurology.today ⁨2⁩ ⁨hours⁩ ago

        I haven’t had a Tv in years but because I wanna be cool or some shit but I don’t want to have one of these intrusive machines in the middle of my house. I already have enough of those.

        source
  • Know_not_Scotty_does@lemmy.world ⁨6⁩ ⁨hours⁩ ago

    I have a HiSense TV and use ADB AppControl to disable/remove the telemetry or forced updates, and Projectivy Launcher to get a home screen/launcher that doesn’t show adds. Both are free and work really well. I don’t see trash on my homescreen anymore.

    source
    • SuspciousCarrot78@lemmy.world ⁨3⁩ ⁨hours⁩ ago

      Good call!

      I’d also like to share another option for folks: Flauncher. I’ve been using it for a few years - it’s very clean and lightweight.

      You can set it as the default using ADB commands, or install it directly from the Play Store.

      gitlab.com/flauncher/flauncher

      Paired with a button remapper and set as default, I honestly haven’t seen the stock Android interface in years. (Like you, I’ve also used ADB to disable telemetry)

      PS: For the uninitiated, these are also worth installing:

      smarttubeapp.github.io

      Gives you ad-free YouTube and then some.

      f-droid.org/packages/org.courville.nova/

      Lets you connect a hard drive to your router and create your own local media streaming frontend ala Netflix (or plug your hard drive / USB directly into your TV; it doesn’t care).

      While it lacks some of the polish, it’s simpler than Jellyfin or Plex.

      source
      • MunkysUnkEnz0@lemmy.world ⁨53⁩ ⁨minutes⁩ ago

        Stremio is also an option.

        source
      • Vakbrain@lemmy.dbzer0.com ⁨2⁩ ⁨hours⁩ ago

        Until sept 2026…

        Do you really think Google will approve those APKs once they have fully lockdown android (that includes Google TV)?

        That’s why this push from google to kill the APK installation without their blessing infuriates me!

        keepandroidopen.org

        source
        • -> View More Comments
      • Know_not_Scotty_does@lemmy.world ⁨2⁩ ⁨hours⁩ ago

        Oh cool, I’ll have to checkout those other tools!

        source
        • -> View More Comments
    • Janx@piefed.social ⁨1⁩ ⁨hour⁩ ago

      That’s great, but people who don’t already own one shouldn’t support this garbage company.

      source
    • Lawnman23@piefed.social ⁨6⁩ ⁨hours⁩ ago

      I don’t have an Android tv but if that day ever comes, very glad options like these exist.

      source
  • Lighttrails@sh.itjust.works ⁨5⁩ ⁨hours⁩ ago

    I got a Hisense tv in November and never connected it to the internet. Now I am extremely pleased that I never connected it.

    source
  • rumba@lemmy.zip ⁨2⁩ ⁨hours⁩ ago

    Ohh it’s not wrongdoing and when we refuse to buy anything from them, they’re getting what they gave.

    source
    • TrollTrollrolllol@lemmy.world ⁨2⁩ ⁨hours⁩ ago

      I reminds me I should start writing my clickbait “(Millennials/GenZ/GenA or whatever) are killing TV manufactureres” article

      source
      • rumba@lemmy.zip ⁨49⁩ ⁨minutes⁩ ago

        I’m genX, but now that you mention it, My kids refuse to watch anything not on a tablet or phone, so there’s that…

        source
  • whyNotSquirrel@sh.itjust.works ⁨6⁩ ⁨hours⁩ ago

    What could have go wrong by connecting a screen to internet!?

    source
    • floofloof@lemmy.ca ⁨4⁩ ⁨hours⁩ ago

      The human race.

      source
  • artyom@piefed.social ⁨3⁩ ⁨hours⁩ ago

    I’m never buying another TV again. I got a 48” OLED computer monitor that is now my TV. And I don’t have to use that HDMI garbage.

    source
  • eager_eagle@lemmy.world ⁨5⁩ ⁨hours⁩ ago

    I bought mine a few years ago, never connected to the internet, never had a problem.

    Now I’m definitely never connecting it.

    source
  • nyan@lemmy.cafe ⁨2⁩ ⁨hours⁩ ago

    Why do I still have a 32" TV? Because that’s the largest size that’s still readily available as an ordinary, cheap, flat dumb panel with a tuner. (Well, that and I don’t especially need a larger one.)

    source
  • ALoafOfBread@lemmy.ml ⁨6⁩ ⁨hours⁩ ago

    Anybody have un-enshittified 4k tv recommendations?

    Mainly want good picture quality for movies + high refresh rate for games.

    source
    • hydrashok@sh.itjust.works ⁨5⁩ ⁨hours⁩ ago

      The biggest thing you can do is just never connect it to the internet. I even block the MAC addresses so ever if someone tried to connect it, it won’t. Then use an external box like a Roku, PC, or AppleTV to connect to your content.

      And, if any TV requires an internet connection to set it up, immediately return it.

      source
      • A_Random_Idiot@lemmy.world ⁨5⁩ ⁨hours⁩ ago

        Exactly this.

        “Smart” TVs never go online, never connect to anything but power and an HDMI, and quite frankly…if it didnt risk causing warranty headaches, I’d open teh fucker up and unplug its wifi antenna too.

        Always use an old PC/Laptop/Raspberry Pi/whatever to get them online/on youtube/streaming/etc. You have full control over those devices, and can update them as desired and modify them at a whim.

        Fuckin hate smart TVs. a bunch of fucking spyware and adware that just makes the device run hotter and die sooner.

        source
      • Serinus@lemmy.world ⁨4⁩ ⁨hours⁩ ago

        We’re gonna need this “requires Internet connection” bit to be in reviews.

        source
    • PalmTreeIsBestTree@lemmy.world ⁨5⁩ ⁨hours⁩ ago

      LG is solid as long as you don’t agree to the terms. I get no ads but I only use the internet on it to update the firmware.

      source
      • villainy@lemmy.world ⁨5⁩ ⁨hours⁩ ago

        I only use the internet on it to update the firmware.

        You don’t even need to do that. I download firmware updates from the LG website, throw it on a USB drive, and plug that into the TV. Actually important firmware updates are so rare that I’m fine with the extra effort required.

        source
        • -> View More Comments
    • moonshadow@slrpnk.net ⁨2⁩ ⁨hours⁩ ago

      There are still non-“smart” monitors (as opposed to tvs), get one while you can. I would but too poor. My world’s full of 1080p trickle down :p

      source
    • frongt@lemmy.zip ⁨5⁩ ⁨hours⁩ ago

      I bought an LG a little while back. Looks good, no need to connect it to the Internet, you can turn on and off all the features you do or don’t want.

      source
      • A_Random_Idiot@lemmy.world ⁨5⁩ ⁨hours⁩ ago

        For now. That can change at any time with an update.

        source
        • -> View More Comments
      • ALoafOfBread@lemmy.ml ⁨5⁩ ⁨hours⁩ ago

        Hell yeah. I was considering a C5, but saw people online saying ads are present on LG.

        I use shield anyway, but I will probably just follow your advice and set default input to the shield

        source
        • -> View More Comments
    • dellhiver@sh.itjust.works ⁨5⁩ ⁨hours⁩ ago

      Well what about a PC monitor? You can get u to like 43" and beyond. Obviously they are great for gaming as well.

      The other very impractical mention - after TVs starting adding ads, cameras and microphones, I switched to a 2nd hand projector. Most have no smart features.

      All you need is a white or off- white wall to protect on to. And the ability to block some light coming into the room.

      Downsides:

      • They can be bulky and noisy. Particularly the 4k ones
      • might need separate speakers
      • Not as low latency as a tv but models do come with VRR
      • bulbs do get darker from prolonged use (and aren’t always cheap to replace)
      • you might need separate speakers
      • and there are the trailing cables
      • And you’ll never get the inky blacks of oleds. But for picture size and immersion for the cost, they are basically unbeatable.

      Some can project from a coffee table.

      For tv series and YouTube like content, I use a laptop. Then for big movies, I use the projector and 5.1 sound system (mostly 2nd hand as well.)

      source
      • acosmichippo@lemmy.world ⁨4⁩ ⁨hours⁩ ago

        projectors are not at all a practical recommendation. unless you take very drastic measures to set up your room like a proper theater, the picture quality will be drastically worse than an average TV.

        source
        • -> View More Comments
      • CatZoomies@lemmy.world ⁨3⁩ ⁨hours⁩ ago

        Just a heads up that the Smart virus is spreading to monitors, too. In a few years most monitors will be Smart.

        source
    • SuspciousCarrot78@lemmy.world ⁨3⁩ ⁨hours⁩ ago

      Would you consider an old school plasma TV? They won’t be in 4K (I think they topped out at 1440p) but there are some real advantages to them (if you can tolerate the disadvantages).

      www.youtube.com/watch?v=DyS5R4c3dDA

      source
      • rumba@lemmy.zip ⁨2⁩ ⁨hours⁩ ago

        Plasma burn-in is scary for games.

        source
        • -> View More Comments
    • iamthetot@piefed.ca ⁨5⁩ ⁨hours⁩ ago

      My LG has been safe so far.

      source
    • FG_3479@lemmy.world ⁨4⁩ ⁨hours⁩ ago

      A Google TV. That have a “Basic TV” mode which lets you use it without internet.

      source
  • hOrni@lemmy.world ⁨6⁩ ⁨hours⁩ ago

    Damn. Just bought a Hisense fridge last week. I hope I won’t have to watch an ad before it lets me get the mayo.

    source
    • reddig33@lemmy.world ⁨23⁩ ⁨minutes⁩ ago

      techspot.com/…/110532-samsung-fridge-shows-creepy…

      source
    • meco03211@lemmy.world ⁨5⁩ ⁨hours⁩ ago

      I’m sorry Dave. I can’t let you do that.

      source
    • moonshadow@slrpnk.net ⁨2⁩ ⁨hours⁩ ago

      Sending pics of your moldy leftovers to your crush if you don’t pay up

      source
  • Bombastic@sopuli.xyz ⁨5⁩ ⁨hours⁩ ago

    Holy shit, glad I put my hisense behind a pihole blocking all domain lookups and never updated it

    source
  • itsgroundhogdayagain@lemmy.ml ⁨2⁩ ⁨hours⁩ ago

    So far, I haven’t seen any of this with my Hisense TV. I have a Pihole but I believe smart TV’s, at least this brand, has a hard-coded dns so it can dial home without going through my default dns.

    source
  • leftascenter@jlai.lu ⁨5⁩ ⁨hours⁩ ago

    “Ads help pay for the smart part of the TV” /s

    source
  • Luminous5481@anarchist.nexus ⁨5⁩ ⁨hours⁩ ago

    I have a “smart” TV, but it has never been connected to the internet for reasons such as this. Also I don’t want it spying on me, which is a thing society has to deal with now for some reason, and we just let it happen.

    We should be burning the corporate headquarters for these places down when they try shit like this.

    source
  • Greg@lemmy.ca ⁨5⁩ ⁨hours⁩ ago

    Plot twist: this article is an ad for 3rd party streaming boxes

    source
  • GutterRat42@lemmy.world ⁨3⁩ ⁨hours⁩ ago

    Sceptre

    source
  • P1nkman@lemmy.world ⁨5⁩ ⁨hours⁩ ago

    This is why NONE of my monitors ever go online. Ever. I did it once for testing back in 2012, and even then the experience was shit.

    source
  • Bluegrass_Addict@lemmy.ca ⁨4⁩ ⁨hours⁩ ago

    I just stopped using a tv, period…

    source
  • tabular@lemmy.world ⁨5⁩ ⁨hours⁩ ago

    “I didn’t do anything wrong”, says man who doesn’t understand the concept of consent or ownership.

    source
  • Shirasho@lemmings.world ⁨4⁩ ⁨hours⁩ ago

    Just one of many reasons I haven’t bought a TV or watched TV in over 15 years. If there is a series I want to watch I will either get the blurays or put on my fancy hat and pull out the rum.

    source
  • AllNewTypeFace@leminal.space ⁨4⁩ ⁨hours⁩ ago

    So glad my TV is a dumb-as-shit model from the early 00s I bought secondhand for about $30

    source
  • SculptusPoe@lemmy.world ⁨5⁩ ⁨hours⁩ ago

    All the TVs nowadays are pretty obnoxious with their bars staying up for a few seconds too long between turning them on and switching to the source. I suppose that might be the price we pay when we get a 75" for under $500.

    source