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AWS crash causes $2,000 Smart Beds to overheat and get stuck upright

⁨486⁩ ⁨likes⁩

Submitted ⁨⁨2⁩ ⁨weeks⁩ ago⁩ by ⁨themachinestops@lemmy.dbzer0.com⁩ to ⁨technology@lemmy.world⁩

https://www.dexerto.com/entertainment/aws-crash-causes-2000-smart-beds-to-overheat-and-get-stuck-upright-3272251/

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Comments

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  • dirthawker0@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    I think coding a contingency for loss of internet connectivity has got to be as basic as preventing Little Bobby Tables from deleting your data.

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    • CompactFlax@discuss.tchncs.de ⁨2⁩ ⁨weeks⁩ ago

      But then you might be able to bypass the €25/mth subscription on your €3059 mattress cover.

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      • jj4211@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        This is spot on. Note these asshats eventually caved and added local controls when customers kept saying how horrible it was to use the phone. The local controls are explicitly disabled unless the cloud service has recently approved the bed to allow the local controls to work. You have to use the phone to enable the local controls. The phone can’t do anything locally except tell it how to connect to wifi. If you don’t have the subscription or grandfathered in before the subscription, the local controls do nothing.

        Well, unless you jailbreak your cover with FreeSleep.

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    • Sabata11792@ani.social ⁨2⁩ ⁨weeks⁩ ago

      You have upset the shareholders.

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    • Zink@programming.dev ⁨2⁩ ⁨weeks⁩ ago

      You are correct!

      But you know what isn’t as easy or basic as that? Convincing Product Managers and others on up the chain that you should be able to take some time to code and test to fix an issue they don’t give a fuck about because it doesn’t affect their metrics.

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  • dhork@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    “Eight Sleep confirmed there’s no offline mode yet, but they’re working on it.”

    There’s an offline mode, all right. Unplug it!

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    • ramble81@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

      And the air bladders have a leak that was usually dealt with by it being plugged in so it deflates and you’re left with a very flat and hard bed.

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      • InnerScientist@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        So? That doesn’t sound as bad as full power heating.

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      • BakerBagel@midwest.social ⁨2⁩ ⁨weeks⁩ ago

        I have a mattress i purchased for $100 of my buddy when he moved out the country. He ordered it online the year before for $400. I can just throw it on the ground and sleep on it no problem when i move. Not sure why a mattress would ever need an Internet connection other than to spy on you

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    • Tollana1234567@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

      then they will have to cope of buying a “normal” mattress.

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    • notarobot@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

      Eight Sleep confirmed that while AWS was down, the metrics collection system was still working using internal memory. This means the dead man’s switch is engaged, and any attempt to power it off would violate the terms of service, causing the bed’s very obvious human-sized mousetrap to have its safety disengaged.

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      • Tollana1234567@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

        it turns into a smei-bear trap for humans.

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  • sugar_in_your_tea@sh.itjust.works ⁨2⁩ ⁨weeks⁩ ago

    When AWS went down, users lost access to the app that manages its water-cooled coils, leaving them stuck with whatever setting was last active.

    That’s ridiculous. The app should merely talk to the device over wifi, if available. The cloud should only be used to connect from outside the wifi network.

    Why is everything so crappy?

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    • muusemuuse@sh.itjust.works ⁨2⁩ ⁨weeks⁩ ago

      But even that makes little sense as it should take commands locally and any telemetry should be done after the commands are issued. This method basically says “if we ever miss out on telemetry data, it’s just not worth it to us to give you what you already paid for. “

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    • mlg@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      IoT devs avoid MQTT and Multicast traffic like the plague.

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    • iAvicenna@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      eh perhaps to collect usage data and somehow benefit from it.

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    • Tollana1234567@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

      i heard people got locked in, or out of thier house on thier smart"locks", and also ring cameras were affected because the ALARM SOUNDS WOULDNT TURN OFF.

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    • rdri@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      Because we have webdevs and think of them as devs. They are not devs. They are mostly idiots.

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      • sugar_in_your_tea@sh.itjust.works ⁨2⁩ ⁨weeks⁩ ago

        What do you mean? Webdevs are devs, just within a specific platform. And like any dev, they can suck or be great.

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  • Alphane_Moon@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    You’re asking for trouble if you bought a “smart” bed that requires an internet connection to function.

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    • sleen@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

      99% of the smart stuff that exist in the market don’t fundamentally need internet connectivity. A smart bed (lol) is one of them. If the corporate cared about the good, they would’ve went with locally managed devices.

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      • ohshit604@sh.itjust.works ⁨2⁩ ⁨weeks⁩ ago

        Baffling that “smart” products don’t just utilize the local network for their functionality.

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  • iAvicenna@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    anyone who buys a mattress that can’t work without being connected to the internet deserves this

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  • Erasmus@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Reading the comment from the guy about his bed was a sauna all night from the heat. Did he not just think to unplug it? I mean I’ve never seen one of these beds, what happens if you do??

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    • db2@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      It will have to find power somewhere else.

      Image

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    • InnerScientist@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      They bought a $2000 bed with a 24/7 internet requirement, how smart do you think they are?

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  • ohlaph@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    A smart bed that can’t function without checking in with mother ship? That’s the dumbest thing ever. You can always tell the businesses that skipped testing lol.

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    • Squizzy@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      Its a feature, make the product unusable if its not used as they intend. Take the sim card out of your car and watch it go into limp mode.

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      • Korhaka@sopuli.xyz ⁨2⁩ ⁨weeks⁩ ago

        I don’t have a smart car though, I use a bike. No registration, no tax, barely any regulations and fewer that are actually enforced.

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    • YiddishMcSquidish@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

      They crave your data! They made it so that it cannot function without your sweet sweet sleep number!

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  • User79185@discuss.tchncs.de ⁨2⁩ ⁨weeks⁩ ago

    I’m sorry, but why the fuck those exist and WHO THE FUCK is buying them!?..

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  • just_another_person@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Anybody buying internet connected furniture is a sucker.

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    • Tollana1234567@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

      seen this complaining on r/mildlyinfuriating all the time, people complaining thier SMART appliances was not cooperating

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  • Bronzebeard@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

    Are they analyzing your sleep telemetry so they can send you ads for nasal strips and melanin?!?

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    • SaveTheTuaHawk@lemmy.ca ⁨2⁩ ⁨weeks⁩ ago

      Less than 2 minutes of humping and Amazon sends you Viagra overnight.

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    • Rocketpoweredgorilla@lemmy.ca ⁨2⁩ ⁨weeks⁩ ago

      Accidentally spill water in your bed and the next thing you know you’re getting adult diaper ads on every device you own for the rest of your life.

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    • frezik@lemmy.blahaj.zone ⁨2⁩ ⁨weeks⁩ ago

      They’re gathering something. Like a lot of “smart” stuff that’s connected to AWS, there’s just no reason to do it that way other than to take your data.

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  • kokesh@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    I think idiots buying this crap deserve this.

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    • SaveTheTuaHawk@lemmy.ca ⁨2⁩ ⁨weeks⁩ ago

      Much like Cybertruck owners trapped and burned to death. I guess they did nazi that coming.

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    • Tollana1234567@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

      same people would buy a supreme, or cybertruck.

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  • chilicheeselies@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    People wondering why this was designed to need the cloud, it requires a subscription fee. Overpriced greedy product. Its actually a good idea (bed temp control), but too greedy

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    • ipkpjersi@lemmy.ml ⁨2⁩ ⁨weeks⁩ ago

      I feel weird because I’ve like never had a problem with bed temperature lol maybe pillows but even then that hasn’t been a problem for me in years.

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  • VivianRixia@piefed.social ⁨2⁩ ⁨weeks⁩ ago

    Finally a bed that kills bed bugs by itself. You are welcome.

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    • kubica@fedia.io ⁨2⁩ ⁨weeks⁩ ago

      "We are going to bill you extra for the downtime service."

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  • cley_faye@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    You can feel the smart in these.

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  • eodur@piefed.social ⁨2⁩ ⁨weeks⁩ ago

    And this is why I only buy “smart” tech that can be used offline, and then put it on a separate vlan with extremely restricted access. Screw the cloud.

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    • shortwavesurfer@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

      Agreed. If it doesn’t work with Home Assistant or requires me to use an account to use it, I’m completely not buying it.

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  • oftenawake@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago
    1. Invent incredibly dumb device.
    2. Brand it as “Smart” to lean into Dunning-Kruger effect sales.
    3. Profit!!
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  • no_nothing@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    good. I hope that whole industry fails. plug in anything is bullshit. give me old fashioned!!!

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  • thatradomguy@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    First time I’m hearing of a smart bed… who tf is buying this crap? I still see Teslas out in the open and drives me mad to no end.

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    • AceOnTrack@lemmy.blahaj.zone ⁨2⁩ ⁨weeks⁩ ago

      NGL if you have the money, a Watercooled bed is amazing.

      Getting one that doesn’t work through the internet though, good luck.

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  • cupcakezealot@piefed.blahaj.zone ⁨2⁩ ⁨weeks⁩ ago

    why the fuck would you get a smart bed

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    • SaveTheTuaHawk@lemmy.ca ⁨2⁩ ⁨weeks⁩ ago

      to drink smart water in.

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    • jj4211@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      So in my case (I didn’t want to, but not my choice, but at least it was cheap and without subscription at the time), it was about the water cooling/warming. It’s really nice and essentially inaudible.

      I think Chilipad is a brand that does it without the online bullshit, though I didn’t get to try that.

      None of this should ever require an internet connection, and it’s abundantly clear that’s an anti-consumer hostile forced behavior Eight Sleep did.

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  • pHr34kY@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Bed goes up. AWS goes down.

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  • tgcoldrockn@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    and still the product is more intelligent than the buyer

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  • nuko147@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Man, reality is way weirder than i thought…

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  • SocialMediaRefugee@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    This is right up there with the Louvre security being connected to the internet and was hackable. Maybe some old fashioned alarms and guards would’ve been better.

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    • Nalivai@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

      Do you seriously think old alarms were unhackable?

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      • Darkenfolk@sh.itjust.works ⁨2⁩ ⁨weeks⁩ ago

        Not being able to do it from a distance would probably be a boon to security.

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  • blazeknave@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Mr robot

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  • letsgo2themall@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    haha, I paid $150 for my mattress and $200 for the frame. I slept like a baby during the outage. Bunch of “tech” suckers.

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  • sem@lemmy.blahaj.zone ⁨2⁩ ⁨weeks⁩ ago

    Stupid bed.

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  • SocialMediaRefugee@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Can’t just unplug them?

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    • YiddishMcSquidish@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

      That would require thought. Something that anyone buying a “smart” device, lack.

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  • ToiletFlushShowerScream@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    I wonder what kind of data about your location and bedtime activities are these beds collecting and selling?

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  • myfunnyaccountname@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

    What is a smart bed? I mean it’s a bed. Are remotes too good for people?

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    • Tollana1234567@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

      its like a smart fridge, or a smart electric toothbrush, something that requires an internet connection, usually it connects to an app on your phone to control certain features on said appliances, which people are too lazy to do themslves. when AWS went down, apps, or sites that uses aws went on the fritz.

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  • Capricorn_Geriatric@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Woe, the bed got an erection.

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