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‘The tyranny of apps’: those without smartphones are unfairly penalised, say campaigners

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Submitted ⁨⁨1⁩ ⁨year⁩ ago⁩ by ⁨nahostdeutschland@feddit.org⁩ to ⁨technology@lemmy.world⁩

https://www.theguardian.com/money/2025/feb/22/the-tyranny-of-apps-those-without-smartphones-are-unfairly-penalised-say-campaigners

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Comments

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  • doingthestuff@lemy.lol ⁨1⁩ ⁨year⁩ ago

    It’s true in many ways. If I buy McDonald’s without the app I pay more for it. If I fill up my gas tank without an app like upside, I pay more for it. There are services that aren’t even available to people without modern phones (I refuse to call them smart phones). Maybe we need legislation to ensure all available discounts, services and benefits are available to customers equally regardless of how they engage services.

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    • interdimensionalmeme@lemmy.ml ⁨1⁩ ⁨year⁩ ago

      It costs less with the app bexause you pay with your privacy and dignity. Now tgey can A/B test your behavioural patterns like a lab rat and create models to tweedle your knobs just right for optimal value extraction at the specified satisfaction level of you type or personnal prifile.

      Then they can use what they learned against non-app users that are also human. It won’t be as accurate but they’ll probably guess your profile type just from environmental and anonymizer data footprint.

      From tge cctv camera, gait tracking, face recognition, automatic demographic analysis, the car model and plate number you came with, your vocabulary grade when talking to the clerk and of cpurse the treasure throve of data they can buy from your credit card company, they’ll be able to know you as well as if you had the app. They might even end up knowing you better than yourself.

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    • interdimensionalmeme@lemmy.ml ⁨1⁩ ⁨year⁩ ago

      Pocket computer, phone is just an aspect of it. Surveillance capitalism monitors is what they are in the context you describe

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  • Blackmist@feddit.uk ⁨1⁩ ⁨year⁩ ago

    I wouldn’t mind these apps if there was actually a technical need for them beyond just being a Chromium component, but with added data slurping and pointless notifications.

    If I have to use an app to use your product/store, I won’t use your product/store, with a side helping of go fuck yourself on top.

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  • KillingTimeItself@lemmy.dbzer0.com ⁨1⁩ ⁨year⁩ ago

    THIS IS ACTUALLY SO REAL FUCKING SMARTPHONES I HATE STEVE JOBS FUCK YOU WHY DID YOU RUIN TECHNOLOGY.

    ok rant over, but seriously though, it’s so fucked how you basically just need a smartphone to do ANYTHING these days. I don’t want a phone, i have no use for one.

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    • Unbecredible@lemm.ee ⁨1⁩ ⁨year⁩ ago

      sounds like you DO have a use for one…

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      • KillingTimeItself@lemmy.dbzer0.com ⁨1⁩ ⁨year⁩ ago

        i mean sure, but do i WANT to use it for that? No, i just want to fucking pay for my shit and leave. I don’t want your stupid little QR codes, i don’t want your silly little NFC, just accept card or fuck off.

        Just because you can invent some schizophrenic use for a smartphone, doesn’t mean i have a use for it.

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  • daggermoon@lemmy.world ⁨1⁩ ⁨year⁩ ago

    I’m young and I fucking hate apps. I have android phone without a google account which works well for the most part. I’m too dumb to install LineageOS. and Linux phones aren’t really an option in the US.

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  • leadore@lemmy.world ⁨1⁩ ⁨year⁩ ago

    I use a dumbphone. I’m not buying a smartphone just so I can play these stupid games, and I’m installing an app for every fucking business I interact with. I realize there will one day be a point where I won’t be able to do things I need to do without one, but until then I have no desire for one. Fortunately they haven’t made the parking meters here require a smartphone yet.

    My grocery store still uses loyalty cards for most discounts (which is irritating enough), but also has “digital coupons” that require an app so I can’t get that. Theoretically I could go to their website and print them off but that’s not worth the effort. I have to pay close attention to the price signs they put up because some of them say “with digital coupon” in small print, meaning “not for you, bitch”. You know who doesn’t pull this kind of shit? Walmart. So I wind up getting a lot of my groceries there so as not to be discriminated against.

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    • cheers_queers@lemm.ee ⁨1⁩ ⁨year⁩ ago

      Walmart doesn’t let you use contactless pay unless you use their app. several times now I’ve gone there to grab a few things, not realizing i didn’t have my card with me, and had to leave a full cart behind because i will not install their adware.

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      • leadore@lemmy.world ⁨1⁩ ⁨year⁩ ago

        Walmart doesn’t let you use contactless pay unless you use their app.

        By “contactless pay” I assume you’re talking about paying by using a smartphone app? Obviously I don’t care about that because the whole point of my post is that I’m not using a smartphone, so obviously I have no apps of any kind.

        But if by “contactless pay” you meant paying with your debit card by tapping it or holding it near the card reader, yes they do have that like everyone else.

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      • s_s@lemm.ee ⁨1⁩ ⁨year⁩ ago

        Back in the day, Walmart and Apple fought over contactless pay standards for the US.

        Apple’s standard was eventually mass adopted, and has Walmart refused to license the tech. So you have to use their app, which uses their own tech stack.

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    • AlwaysNurture@lemmy.blahaj.zone ⁨1⁩ ⁨year⁩ ago

      Flipphones… I want a full keyboard phone again. Maybe even a slider full keyboard. Those were the days.

      Apps… I evade most apps as much as i can or if i must use closed source apps, i will put them in a secondary profile.

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      • leadore@lemmy.world ⁨1⁩ ⁨year⁩ ago

        I have a flip phone with a touchscreen so I can type via the onscreen keyboard. When I bought it I wondered how well it would work since the screen is so small, but it works great! So much easier than using the keypad. BTW it also has maps with voice navigation.

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      • bruhduh@lemmy.world ⁨1⁩ ⁨year⁩ ago

        store.planetcom.co.uk/products/astro-slide

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  • novacomets@lemmy.myserv.one ⁨1⁩ ⁨year⁩ ago

    I’m open to hear if you guys disagree with me, but that is not simply about not having a smartphone as much as it is about not having cell service, not using data service. If a person uses a libre VoIP app, there is no need for cell service, and people actually can live happy lives disconnected from internet when they are outside or in public.

    Society must revert their mentality and not expect constant immediate access to everything. Absolutely nothing happens on the internet for personal activity that can’t wait a few hours or the next day.

    I use phone only for direct communication, zero multimedia, zero social media on phone. Everything else is done on computer. Especially banking, that is on computer website only for security, never on phone. I despise and resent using a phone for websites

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    • KillingTimeItself@lemmy.dbzer0.com ⁨1⁩ ⁨year⁩ ago

      Society must revert their mentality and not expect constant immediate access to everything. Absolutely nothing happens on the internet for personal activity that can’t wait a few hours or the next day.

      yeah ok so, counterpoint, you pull up to an EV charging station (it’s tesla because of course it’s tesla) please show me where the card reader is. I’ll wait.

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      • AA5B@lemmy.world ⁨1⁩ ⁨year⁩ ago

        Bad example. Tesla chargers don’t use an app, they assume you have an account set up with a credit card on file. Most people do that through the app but I don’t think you have to. Once it’s set up, it just works with no further interaction

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    • ICastFist@programming.dev ⁨1⁩ ⁨year⁩ ago

      If a person uses a libre VoIP app, there is no need for cell service

      I don’t follow. Don’t you need internet for VoIP? Unless the point is to have a phone that gets zero connection while outside a wifi, which sounds kinda pointless?

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      • novacomets@lemmy.myserv.one ⁨1⁩ ⁨year⁩ ago

        Correct, use VoIP with wi-fi service instead of cell and data. It also makes the calls untraceable for location for best privacy practices. There’s no way to trace where in the world a phone is if using wi-fi to call standard phone numbers. For personal calling, not a work phone, some people don’t care about messages and calling when they are out walking, shopping, attending events. They want to focus on the real world around them, not phone stuff.

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  • Matriks404@lemmy.world ⁨1⁩ ⁨year⁩ ago

    I recently shared a meal with a female friend. Imagine how I’d look if I wasn’t able to get money transferred from her, because of not having a mobile banking app.

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    • OsrsNeedsF2P@lemmy.ml ⁨1⁩ ⁨year⁩ ago

      Y’all not heard of cash?

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  • TimewornTraveler@lemm.ee ⁨1⁩ ⁨year⁩ ago

    Not having a phone really sucks in this day and age. Imagine getting out of jail for something stupid like marijuana possession and then a parole violation due to a missed appointment. No one will hire you with your rap sheet. You live in a halfway house with a bunch of petty BS every day. And you can’t keep up with your parole demands because of how much your lack of a phone gets in your way. At the end of the day, there IS a way to succeed if you make the right choices, but shit it’s just so much harder for some people to make the right choices when every day is crisis mode. And all because of WHAT?

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  • JackbyDev@programming.dev ⁨1⁩ ⁨year⁩ ago

    I keep seeing this headline and thinking it’s a slur

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  • nossaquesapao@lemmy.eco.br ⁨1⁩ ⁨year⁩ ago
    [deleted]
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    • nossaquesapao@lemmy.eco.br ⁨1⁩ ⁨year⁩ ago

      So, my comment was removed without even a warning? What rule did I break? The rules clearly state that memes are allowed in comments.

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    • Zucca@sopuli.xyz ⁨1⁩ ⁨year⁩ ago

      Dang it!

      I fell for it.

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      • sem@lemmy.blahaj.zone ⁨1⁩ ⁨year⁩ ago

        Dear reader,

        The link is, indeed, a redirect to Never Gonna Give You Up

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    • L3s@lemmy.world ⁨1⁩ ⁨year⁩ ago

      Risky click of the day.

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  • FreakinSteve@lemmy.world ⁨1⁩ ⁨year⁩ ago

    The same goes for customer loyalty cards. All market tracking schemes should be rightfully banned.

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    • EngineerGaming@feddit.nl ⁨1⁩ ⁨year⁩ ago

      At least you can not only ask other customers for their cards, but also sometimes be offered theirs without even asking.

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      • commander@lemmings.world ⁨1⁩ ⁨year⁩ ago

        Man, I hate when people like you come out with “justifications” like these.

        No. They should be banned. Trying to “justify” their existence with “well umm, sometimes you can just talk to other customers for theirs!” is fucking stupid.

        Why are we so eager to do the work of our oppressors for them?

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    • VerdantSporeSeasoning@lemmy.ca ⁨1⁩ ⁨year⁩ ago

      What ticks my off is that I have the stupid Safeway card and the stupid Kroger card. But now there’s more deals, better deals if I do a digital coupon requiring the app on my phone, too. It’s not enough to know about all the regular items in my home, from celery to toilet paper, but they also must need to hoover up all my digital into as well? Dude, just buy it from Meta or whichever jerks have it all. Half-price grapes ain’t the right price.

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  • dukeofdummies@lemmy.world ⁨1⁩ ⁨year⁩ ago

    I for one cheer and root for my flip phone friends.

    I’d never do it, but we have one at work and he’s singlehandedly causing so much grief at work. Because none of the engineers wanna use a security app for login. They want a fob.

    IT refuses to pay for fobs and wants us to use an app, but they also don’t want to pay for a phone for anyone in engineering just to use the security app because it opens a floodgate of people with company phones.

    It’s just wonderful to watch this fight from the sidelines sipping tea.

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    • KillingTimeItself@lemmy.dbzer0.com ⁨1⁩ ⁨year⁩ ago

      I’d never do it, but we have one at work and he’s singlehandedly causing so much grief at work.

      tell him the funny internet man that replied to you told him that he was based and that we collectively appreciate his efforts of basedness.

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    • commander@lemmings.world ⁨1⁩ ⁨year⁩ ago

      I for one cheer and root for my flip phone friends.

      Why are you cheering for a lack of self-control?

      Smartphones are great. You just need to be smart enough to not let them use you.

      It should put into perspective who is a useful idiot, and who is not.

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      • tomalley8342@lemmy.world ⁨1⁩ ⁨year⁩ ago

        Perhaps his friends do not have smart phones, because they do not want smart phones.

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    • DeaDvey@lemmy.ml ⁨1⁩ ⁨year⁩ ago

      I have no smartphone and am unable to access any of my college resources or email from home because you need a security app for remote login. I’ve got in trouble a few times for it but idk what I’m supposed to do. I wasn’t able to access my Exam Timetable because of this and had to ask some friends when the exams were because my teachers didn’t know (somehow). It’s very annoying.

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      • toynbee@lemmy.world ⁨1⁩ ⁨year⁩ ago

        You could install an android emulator on your personal computer then run the authenticator from there.

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    • grepe@lemmy.world ⁨1⁩ ⁨year⁩ ago

      what’s the rationale for IT not wanting to pay for the fobs?

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      • Pacattack57@lemmy.world ⁨1⁩ ⁨year⁩ ago

        My job does this too. It’s literally just cost cutting. The fobs expire and need to be replaced every so often but the app lasts “forever”.

        IMO the fobs pay for themselves because what they are spending on fobs is the same as what they’re spending on IT members answering calls all day for employees that are having login issues with the app.

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      • AA5B@lemmy.world ⁨1⁩ ⁨year⁩ ago

        Presumably they’re expensive and someone needs to manage them.

        My company’s approach is “we’ll pay your phone bill if you use an Authenticator app on your phone.” Cheaper for them, plus they don’t need to buy company phones or fobs, and who’s going to complain about their phone bill getting paid?

        A previous company tried similar but required putting your phone under enterprise management. A lot of us disagreed with that

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      • Fedizen@lemmy.world ⁨1⁩ ⁨year⁩ ago

        Managers probably sold apps as a cost cutting measure

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  • Cool_Name@lemm.ee ⁨1⁩ ⁨year⁩ ago

    I am still using a flip phone. My new goal is to make it to 2027 marking two decades of rejecting the smartphone era. Each time I consider compromising something gets even more awful about smartphones and I double down on saying no.

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    • nossaquesapao@lemmy.eco.br ⁨1⁩ ⁨year⁩ ago

      Don’t lose hope, lead the resistance!

      Out of curiosity, how many flip phones have you used since 2007?

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      • Cool_Name@lemm.ee ⁨1⁩ ⁨year⁩ ago

        As best as I can remember, I’m on my 6th.

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      • btaf45@lemmy.world ⁨1⁩ ⁨year⁩ ago

        Out of curiosity, how many flip phones have you used since 2007?

        My current phone is a flip phone. A Samsung Galaxy Flip 5

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  • qyron@sopuli.xyz ⁨1⁩ ⁨year⁩ ago

    I’m shocked.

    Right off the top of my head, I can mention an entire finacial institution that only exists through an app. No website, no physical locations, no nothing. It’s one app and that is it.

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    • starman2112@sh.itjust.works ⁨1⁩ ⁨year⁩ ago

      I mean I use Cashapp, but I could also not use it and my life wouldn’t be much harder

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      • qyron@sopuli.xyz ⁨1⁩ ⁨year⁩ ago

        I don’t know what Cashapp is but I’m going to take the risk and say it’s a fintech that handles direct money services. How off am I?

        But I’m talking about a bank. The institution only exists through an app. Let’s say you do a odd job and you get paid cash. You can’t deposit that money: there is no place or way to do so.

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    • btaf45@lemmy.world ⁨1⁩ ⁨year⁩ ago

      No way would I use that app.

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      • qyron@sopuli.xyz ⁨1⁩ ⁨year⁩ ago

        We’re talking of what is, technically a bank (Moey), that entered my country through another bank. What is even stranger is that you can’t even go to one of those banks and make a deposit on you account.

        I use the services of what you can consider the most de-materialized bank in my country, which has less than twenty physical locations in the entire country, but they have a very robust help line and you can use the locations of another bank in the same group to deposit money to your account.

        But Moey? Either the money is wired in or your stuck.

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  • A_Random_Idiot@lemmy.world ⁨1⁩ ⁨year⁩ ago

    everyone wants to force you to use apps instead of websites, because websites and browsers have inbuilt protections.

    Apps don’t.

    Idiots install apps, give them the 400,000 permissions they ask for, then go on their merry way…ignorant to the fact that they just installed a data vacuum on their phone thats siphoning everything off of it to be used and sold and resold for marketing purposes… Even the phone itself its not safe, cause its sitting there, listening to your conversations, even when not on a call, to more “Accurately” spam you with bullshit.

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    • commander@lemmings.world ⁨1⁩ ⁨year⁩ ago

      because normal websites and normal browsers have inbuilt protections for you.

      Ding ding ding.

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    • Tiger_Man_@lemmy.blahaj.zone ⁨1⁩ ⁨year⁩ ago

      This is why I install such shit only if i have to, and only on vm

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    • Auli@lemmy.ca ⁨1⁩ ⁨year⁩ ago

      Phones are not listening and if you have proof post it. No security researcher has ever posted this.

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      • leadore@lemmy.world ⁨1⁩ ⁨year⁩ ago

        It’s called “Active Listening”

        www.404media.co/heres-the-pitch-deck-for-active-l…

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      • A_Random_Idiot@lemmy.world ⁨1⁩ ⁨year⁩ ago

        yeah yeah, people said the same thing about google home and amazon alexa for years… until data leaks proved that was a lie, too.

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      • ArchRecord@lemm.ee ⁨1⁩ ⁨year⁩ ago

        See:

        • MindShift
        • Cox Media Group (Alternative non-subscriberwalled link here)
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      • alekwithak@lemmy.world ⁨1⁩ ⁨year⁩ ago

        [youtu.be/0dGqR4ue8dg?si=tA1s-S3jdz2SwEoo](Idk i trust Snowden’s take on this over yours)

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  • dirthawker0@lemmy.world ⁨1⁩ ⁨year⁩ ago

    I’m in California where we have a grocery chain, Safeway. They’ve had a loyalty card for decades, which works great, gets you good deals, can be scanned by the checkout clerk or at self checkout. It also racks up points which can be used for discounts.

    About 2 years ago I started seeing signs in the store offering even greater savings through the app. There will sometimes be 2 signs side by side for the loyalty card vs the app. The app is always a better deal.

    So I downloaded the app and learned

    • the app cannot scan your membership at self checkout, you have to be checked out by a clerk
    • the app’s membership number is different from your loyalty card number and the two cannot be merged.
    • because of that your points can’t be transferred to the app

    It’s the dumbest thing ever. Why not just offer the better savings to the loyalty card? Isn’t that the whole point behind loyalty? I literally shop at Safeway less often now.

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    • captain_aggravated@sh.itjust.works ⁨1⁩ ⁨year⁩ ago

      Food Lion (East coast, not sure if they’re national) has a fairly good loyalty program. Your loyalty card number on the physical card or in the app are the same, you can load coupons to it so they’re applied at checkout if they’re relevant, you can use their ordinary website if you don’t have/want to use a smart phone app…it’s non-cancerous.

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    • NauticalNoodle@lemmy.ml ⁨1⁩ ⁨year⁩ ago

      “It’s the dumbest thing ever. Why not just offer the better savings to the loyalty card?”

      it’s not a flaw. it’s a feature.

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    • A_Random_Idiot@lemmy.world ⁨1⁩ ⁨year⁩ ago

      Loyalty cards werent a great thing either.

      They werent to reward your loyalty, they were to tie your purchase history to an individual, So that information can be used and sold for marketing purposes.

      It was basically the prototype for the invasive, information stealing apps we have today.

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      • starman2112@sh.itjust.works ⁨1⁩ ⁨year⁩ ago

        Can’t your purchases be tied to you via credit/debit card number? I mean obviously you can use cash, but I don’t see a lot of people using cash

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    • whoisearth@lemmy.ca ⁨1⁩ ⁨year⁩ ago

      My GF laughs because I have no loyalty cards or apps and I laugh that she has one for everything.

      Loyalty rewards are bullshit.

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      • limelight79@lemm.ee ⁨1⁩ ⁨year⁩ ago

        In the US, if you don’t have the loyalty card, you’re paying more for groceries. For the stores we use, any sale prices are contingent upon using the loyalty card. This can add up to $5-$10 per order.

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  • mtchristo@lemm.ee ⁨1⁩ ⁨year⁩ ago

    Early 2000 wants its internet back

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    • commander@lemmings.world ⁨1⁩ ⁨year⁩ ago

      Eh. The internet was always shit because of scammers and useful idiots.

      Really the only way to make it not-shit is to have governments step in and protect us from what useful idiots have been conditioned to accept as normal.

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  • ArcaneSlime@lemmy.dbzer0.com ⁨1⁩ ⁨year⁩ ago

    YES full support! I have and am sending this from my smartphone but I’ll stop going to your store before I download your stupid fucking app for a free mcflurry or whatever the fuck pisspoor excuse you have for installing malware on my devices.

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  • Jakdracula@lemmy.world ⁨1⁩ ⁨year⁩ ago

    I have an app for that.

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  • 01189998819991197253@infosec.pub ⁨1⁩ ⁨year⁩ ago

    Phone apps are nothing more than modern toolbars. And in case you forgot or missed this phase of the internet…

    Image

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    • guyoverthere123@lemmy.dbzer0.com ⁨1⁩ ⁨year⁩ ago

      No Virtua Girl?

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    • AlwaysNurture@lemmy.blahaj.zone ⁨1⁩ ⁨year⁩ ago

      I remember toolbar days… I used to lov— sorry i admit this … Installing them … shivers for my sins

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  • Showroom7561@lemmy.ca ⁨1⁩ ⁨year⁩ ago

    As I’ve been making an effort to replace apps with the browser version of the service. It’s so abundantly clear that companies don’t want you using their website.

    Even if they don’t outright cripple functionality, they’ll hound you endlessly to install the app.

    It’s infuriating to say the least.

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  • answersplease77@lemmy.world ⁨1⁩ ⁨year⁩ ago

    they make older phones become useless after ditching their support

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  • Sunshine@lemmy.ca ⁨1⁩ ⁨year⁩ ago

    These useless apps make Linux phone adoption harder, fuck them!

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  • kittenzrulz123@lemmy.blahaj.zone ⁨1⁩ ⁨year⁩ ago

    I use GraphineOS on my Pixel 7 and even I feel penalized for caring about my privacy. Its absolutely nonsense, not everything needs an app.

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  • BigTrout75@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Yep, the homeless pay more!

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  • SabinStargem@lemmings.world ⁨1⁩ ⁨year⁩ ago

    I am still on a flip phone. It is usually silent, and I don’t spend much time with it at all. While I am missing out on discounts and such, I simply hate the idea of constantly using a phone. Email is my telecommunication of choice, but receptionists don’t understand the idea, unfortunately.

    My household bought a Rinnai water heater, and the bastard needed a phone to set the temperature. Thing is, it couldn’t communicate with the two or three phones that were used on it. Fortunately, there was an old-school modification for a physical keypad, but that had to be bought separately.

    Phones are just not my thing.

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  • SocialMediaRefugee@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Even if I was willing to download all of those apps I don’t have room for them. They chew up 50-300mb each (why!?) and if I installed all of them I’d run out of memory. Since most phones now don’t support memory expansion I have to be picky about which ones I use.

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  • SocialMediaRefugee@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Even the homeless in my city have smartphones.

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  • SocialMediaRefugee@lemmy.world ⁨1⁩ ⁨year⁩ ago

    “Continue reading this on the reddit/instagram/tik tok/blablah app” No, I didn’t need to see it that badly.

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  • DarkSpectrum@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Cloudalist’s and their technofuedalism

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