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“I am still alive”: Users say T-Mobile must pay for killing “lifetime” price lock

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Submitted ⁨⁨1⁩ ⁨week⁩ ago⁩ by ⁨Matt@lemdro.id⁩ to ⁨technology@lemmy.world⁩

https://arstechnica.com/tech-policy/2024/10/i-am-still-alive-users-say-t-mobile-must-pay-for-killing-lifetime-price-lock/

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Comments

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  • Lost_My_Mind@lemmy.world ⁨1⁩ ⁨week⁩ ago

    “Sir, the customers are complaining about charging more money even though they had a pricelock for life deal”.

    “Yeah? And? Fuck em!”

    I mean…I kid, but that’s the CEOs legit stance on the issue.

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  • style99@lemm.ee ⁨1⁩ ⁨week⁩ ago

    This is felony level bait-and-switch going on, here. This really should have criminal charges attached to the perpetrators.

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  • a_wild_mimic_appears@lemmy.dbzer0.com ⁨1⁩ ⁨week⁩ ago

    Telecom companies and trying to fuck over their costumers, name a more iconic duo

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    • SuperSaiyanSwag@lemmy.zip ⁨1⁩ ⁨week⁩ ago

      Nestle and pretty much anyone

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    • madcaesar@lemmy.world ⁨1⁩ ⁨week⁩ ago

      Dupont and nature

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    • dog_@lemmy.world ⁨1⁩ ⁨week⁩ ago

      Samsung and the Note 7

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      • Etienne_Dahu@jlai.lu ⁨1⁩ ⁨week⁩ ago

        This one was about blowing them, not fucking them.

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  • njordomir@lemmy.world ⁨1⁩ ⁨week⁩ ago

    I had a Google GSuite account from back when they advertised it as a free for life solution for families who wanted to use their own domain. They stopped offering this a long time ago, but kept us around. A few years ago, they tried to end it, but walked that back after facing resistance. We were among the earliest adopters and many of us shilled pretty hard for gmail over the years. Not only would they have gone back on their word, but my app and media purchases would be tied to a crippled no-email account (identity only) because they didn’t have a migration path to normal gmail. That means multiple logins. Also, the gsuite inbox doesn’t have the inline ads or anything while the regular one does. I’ve been working to move away from google because I imagine they’ll try to end this again later, but also just because we understand better who google really is.

    The site the greedy little pigboy runs was instrumental to the resistance but since it’s enshittified, we may not be able to resist again. Its fine to say something is for a lifetime, but you have to honor that or you’ve been dishonest and no one can trusts thing you say.

    The only reason I still have google around is android. When we finally get a linux daily driver phone that meets my minimum needs, I’m migrating the remainder of my stuff. I’ll happily give up some functionality to do it. I just hope they can keep their free for life promise until then.

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    • SoleInvictus@lemmy.blahaj.zone ⁨1⁩ ⁨week⁩ ago

      I do love that so many people on the internet know exactly who you’re talking about when you say “greedy little pig boy”.

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      • lenz@lemmy.ml ⁨1⁩ ⁨week⁩ ago
        [deleted]
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    • pineapplelover@lemm.ee ⁨1⁩ ⁨week⁩ ago

      I mean I only when from an iphone fanboy to a google pixel to deGoogle. I’m on graphene and don’t have a google account. Been using Grayjay for yt and imported my subscriptions from there. Mail I’m using proton. I hope in the future, I can completely degoogle and not use youtube at all. A true alternative like peertube, but not too many people are on that.

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      • njordomir@lemmy.world ⁨1⁩ ⁨week⁩ ago

        I agree about peertube. I’m lucky that my niche has some creators with a peertube instance at urbanists.video (like c/fuckcars) for me to watch. I check that before youtube now and it cuts my YouTube usage by 5-15%.

        I know we’re off topic, but do you have call recording on Graphene? Also, how does the adblocker work. I find most adblockers use the VPN to create a loopback to listen on. I use a VPN frequently, so that interface isn’t available and I block ads via hostfile.

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    • Illecors@lemmy.cafe ⁨1⁩ ⁨week⁩ ago

      I can only vouch for my setup; many variations are available.

      • Nextcloud - files, photo autoupload, contacts, calendar
      • Postfix and dovecot (and a bunch of friends) - email
      • Pixelfed - private instagram. Can federate, but I’ve never enabled that.
      • Opnsense - firewall, vpn, adblocking via unbound. Wireguard is my choice, but any would do. I get all my lan stuff available everywhere.
      • Jellyfin - media library. It’s kinda sucky, though, thinking of going back to plex, unfortunately.
      • Lemmy - well. You know what it is :)
      • Graphene on a pixel

      Hit me up if you ever decide to go self hosting route and need a hand with a thing or two!

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      • Corr@lemm.ee ⁨1⁩ ⁨week⁩ ago

        Curious about your issues with jellyfin? Ive been using it basically issue free for a few months

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    • toynbee@lemmy.world ⁨1⁩ ⁨week⁩ ago

      I also used GSuite for a long time. Its betrayal of its users is a big part of why I switched to Proton. Much better UX.

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  • reddig33@lemmy.world ⁨1⁩ ⁨week⁩ ago

    T mobile going downhill since merging with sprint and losing Legere.

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    • AbsoluteChicagoDog@lemm.ee ⁨1⁩ ⁨week⁩ ago

      Who could have predicted less competition resulting in worse service other than everyone

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      • pdxfed@lemmy.world ⁨1⁩ ⁨week⁩ ago

        Caught me completely by obvious

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  • Reverendender@sh.itjust.works ⁨1⁩ ⁨week⁩ ago

    Yeah, but a couple dozen sociopaths at the top got significantly richer, so fuck this entire portion of the population. Clearly the right people won.

    ~/s~

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  • Taalen@lemmy.world ⁨1⁩ ⁨week⁩ ago

    One of the companies making GPS navigators for cars used to advertise lifetime map updates. Small print: lifetime of the device, two years after release

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    • Thebeardedsinglemalt@lemmy.world ⁨1⁩ ⁨week⁩ ago

      I bought my dad’s 2014 MKZ off him 4 years ago. They stopped producing GPS updates several years before I bought it off him. According to the device, there are times it thinks I’m driving through farmland when I’m at a Target parking lot.

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  • 01189998819991197253@infosec.pub ⁨1⁩ ⁨week⁩ ago

    Careful, Users. TMobile is large enough to go the Boeing route, and start making people disappear. Then, Users, your Lifetime Price Lock will be literally void.

    Although, it would also be void if tmo died–err… disappeared…

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    • ohwhatfollyisman@lemmy.world ⁨1⁩ ⁨week⁩ ago

      or, alternatively, their lifetime offer has truly been honoured.

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      • 01189998819991197253@infosec.pub ⁨1⁩ ⁨week⁩ ago

        Hahahaha!! That’s really good! Hahahahahah!!!

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  • yeahiknow3@lemmings.world ⁨1⁩ ⁨week⁩ ago

    Yep, I quit T-Mobile and switched to Mint Mobile last month. Fuck those greedy bastards. My price is now 1/4 what I was paying before, and everything else is exactly the same. Should’ve done this years ago.

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    • jordanlund@lemmy.world ⁨1⁩ ⁨week⁩ ago

      I was on Mint but had super unreliable SMS service, switched to Visible which is under Verizon and have had 0 problems.

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      • ChapulinColorado@lemmy.world ⁨1⁩ ⁨week⁩ ago

        But then Verizon would get some of that money. The pile of shit company that programmed a physical key on your phone next to the scroll wheel to bill you 1.99 a month for the privilege of using 0.00001 MB of data if you accidentally clicked it during the month and it opened their shit “get it now” store. Literally the company that pushed for hostile design back in the 2000s.

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  • kitnaht@lemmy.world ⁨1⁩ ⁨week⁩ ago

    Any guarantee of a price lock with the stipulation of “You can just NOT use us if we ever decide to fuck you over!” - should come with HEAVY penalties.

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  • helenslunch@feddit.nl ⁨1⁩ ⁨week⁩ ago

    They could easily claim damages, considering they may have made sacrifices over the years against other providers in anticipation of the T-Mo guarantee.

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    • mindaika@lemmy.dbzer0.com ⁨1⁩ ⁨week⁩ ago

      Legally, yes. In practical terms, spending $1000 to fight a lawsuit and win $50 isn’t realistic, and I’d be willing to bet T-Mobile forces arbitration anyway

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      • helenslunch@feddit.nl ⁨1⁩ ⁨week⁩ ago

        That’s what class actions are for.

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  • itsgroundhogdayagain@lemmy.ml ⁨1⁩ ⁨week⁩ ago

    Boost Mobile is advertising the same thing right now. Who actualjy believes these ads?

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  • bitchkat@lemmy.world ⁨1⁩ ⁨week⁩ ago

    Lifetime of the service not of the human paying for it. 😊

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    • Matt@lemdro.id ⁨1⁩ ⁨week⁩ ago

      But T-Mobile is still offering the service, so it is not the lifetime of that either.

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      • bitchkat@lemmy.world ⁨1⁩ ⁨week⁩ ago

        The service whose lifetime is over is the “lifetime price lock”.

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  • JoYo@lemmy.ml ⁨1⁩ ⁨week⁩ ago

    i keep hearing about this price hike but my bill hasn’t changed since 2008.

    I still have the T-Mobile G1 phone plan.

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    • Altomes@lemm.ee ⁨1⁩ ⁨week⁩ ago

      I’d just keep my head down if I were you

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    • sawdustprophet@midwest.social ⁨1⁩ ⁨week⁩ ago

      I still have the T-Mobile G1 phone plan.

      Man that was a great phone.

      My plan isn’t quite that old, but it’s getting up there. They recently increased my price by a few dollars per line. Then they tried to get me to move to a current plan, which turned out to be 20% higher price for less return. I had to try not to burst out laughing at the poor guy’s face.

      I’ve been with TMo for more than 20 years–they’re the only carrier I’ve ever used–but if my price goes up again I’m jumping ship.

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      • Rai@lemmy.dbzer0.com ⁨1⁩ ⁨week⁩ ago

        Loved my HTC Dream (G1)

        It got slow after a year, then I put a custom ROM on it and it was a brand new phone.

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    • solrize@lemmy.world ⁨1⁩ ⁨week⁩ ago

      Yeah I kept a tmo plan for a stupid amount of time. Eventually MVNO plans were just cheaper, so i switched. Why does anyone want to stay on some legacy plan anyway? Were any of them any good? This is what I would get for very low usage on tmobile now:

      www.ebay.com/itm/133196831828

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      • Stupidmanager@lemmy.world ⁨1⁩ ⁨week⁩ ago

        Before eSIM, tmobile global data and text in 150 countries was the dream for my 5x trips a year. Now I just pop into the Eu and pick up a prepaid month European esim and spend €20+€15 additional month vs the $200 a year I was spending. Italy even has a deal in the summer now for €15 for 30 days.

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  • jordanlund@lemmy.world ⁨1⁩ ⁨week⁩ ago

    “I got a text message stating my monthly rate will increase $5 per line, that is [a] $50 increase because I have 10 lines.”

    The fuck do you have 10 cell phones for?

    Even if it’s you + spouse + 8 kids, kids below a certain age don’t need a phone and kids over a certain age should pay for their own damn phone.

    #get off my lawn.

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    • moody@lemmings.world ⁨1⁩ ⁨week⁩ ago

      Perhaps they own a business that pays for their employees’ phone service,

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      • jordanlund@lemmy.world ⁨1⁩ ⁨week⁩ ago

        Business should pay for that, not the person.

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    • datavoid@lemmy.ml ⁨1⁩ ⁨week⁩ ago

      I’m imaging a polygamy situation, personally

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      • AA5B@lemmy.world ⁨1⁩ ⁨week⁩ ago

        My idea wasn’t so fun …. Extended family. For example, my immediate family is four phones, plus I pay for my Mom’s

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  • Sam_Bass@lemmy.world ⁨1⁩ ⁨week⁩ ago

    good luck getting that , users

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