Fuck these guys… Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn’t work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).
Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.
The to make matters worse, they’ve already stopped producing spare parts for the fairphone 4 (which a friend of mine bought a while ago)… Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you’re going to stop producing the spares at least release the patents then… if you really believe in the promoted ideals that you spout… Which they clearly do not.
It turns out that it’s just another money hungry company hell bent on burning the planet down to see a line go up, as far as I’m concerned. All gaff to sell shite phones at higher prices.
Do not buy.
phantomwise@lemmy.ml 1 hour ago
“We heard the criticism but decided that no, you would still need an adapter to use headphones, plus a USB-C hub to be able to charge the damn thing while listening to music or watching videos”
Funny how that’s the same excuses that we get for modern laptops terrible design. “We HAVE to make it thinner so there’s no space! You wouldn’t want a laptop that’s not complete shit if it meant it’d be less thin and breakable, would you?”
dustyData@lemmy.world 32 minutes ago
Let me expand, as I usually deal with surveys and population feedback. There’s loud feedback, and there’s statistically significant feedback.
People who want a headphone jack are very loud. They will interject this issue into every feedback opportunity given. They will mention it on the comment sections, forums, q&a sessions, answer their surveys accordingly, etc. That’s all fine and their prerogative.
However, when you look at the statistics. They are unfortunately a very tiny minority of the entire population. They are not statistically significant for decision making. They don’t have the volume to move sales significantly. This sucks, of course, and I personally wouldn’t mind the return of headphone jacks, smaller phones and bigger batteries as a fair trade for thicker phones.
But unfortunately, the vast majority of the market is pre-occupied with other things. The phone screen is too small, the phone weights too much, the phone is too thick, I want to bring my phone to the pool without fear of it breaking, etc. They are not as passionate about it, not like the headphone people are, but they far outnumber them in several orders of magnitude. In the end, if the product doesn’t sell, it won’t matter how much it was worth to a single passionate person. It will sink the company if it doesn’t have mass appeal. Making phones is already an extremely expensive endeavor.
kopasz7@sh.itjust.works 1 hour ago
Very strange how mine can somehow fit a 7000mAh battery, dual SIM + SD card slot and a regular jack. Hmm…