We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.
In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we’ve also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:
LinkOpensChest_wav@lemmy.dbzer0.com 11 months ago
Companies issuing refunds in the form of gift cards is just straight-up insulting
ericisshort@lemmy.world 11 months ago
And it may be illegal in some states to not offer the customer an actual refund.
Carter@feddit.uk 11 months ago
£5.99 refund. Quite clearly not in the US.
MisterFrog@lemmy.world 11 months ago
Wait a minute, the US doesn’t have a blanket consumer law federally?
This sounds like a pain.
Federally this is against Australian Consumer Law. Didn’t offer the service you paid for? Better believe that’s a refund.
xtr0n@sh.itjust.works 11 months ago
And is that amount of money enough to replace the item that’s been taken away? Like if the DVD were widely available at the same price at the time of the digital purchase, but you got the Amazon “purchase” instead (for convenience?) then what are the odds that you can still get the DVD for that price today?