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It Turns Out That When Waymos Are Stumped, They Get Intervention From Workers in the Philippines

⁨261⁩ ⁨likes⁩

Submitted ⁨⁨7⁩ ⁨hours⁩ ago⁩ by ⁨return2ozma@lemmy.world⁩ to ⁨technology@lemmy.world⁩

https://futurism.com/advanced-transport/waymos-controlled-workers-philippines

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  • THE_GR8_MIKE@lemmy.world ⁨36⁩ ⁨minutes⁩ ago

    I still have no idea how these are legally able to operate on public roads. Shit seems wild to me. Wouldn’t last 5 seconds here in Chicago, for numerous reasons lol

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  • CreamyJalapenoSauce@piefed.social ⁨1⁩ ⁨hour⁩ ago

    Artificial artificial intelligence

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  • DeathByBigSad@sh.itjust.works ⁨7⁩ ⁨hours⁩ ago

    AI = Actual International-workers

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    • carrotfox@piefed.social ⁨6⁩ ⁨hours⁩ ago

      AI = Asians Inside

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      • PalmTreeIsBestTree@lemmy.world ⁨3⁩ ⁨hours⁩ ago

        Someone needs to slap an Asians Inside sticker in the same style as the Intel ones.

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    • KyuubiNoKitsune@lemmy.blahaj.zone ⁨2⁩ ⁨hours⁩ ago

      AI =Actually Indians

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  • deacon@lemmy.world ⁨4⁩ ⁨hours⁩ ago

    This would have actually been a great thing to not only acknowledge but promote if they weren’t so caught up in their own hype.

    Not that I will ever get into one of those death traps but if you tell the average consumer that any failures in autonomy immediately engage a tele-operator “to keep you moving on your way” they would probably feel better about riding.

    I’ve done tele-driving before and it’s remarkably good, even if latency is a concern.

    It’s the facade of it all, the need to seem to live up to the hype. It’s going to get more people killed.

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    • chiliedogg@lemmy.world ⁨23⁩ ⁨minutes⁩ ago

      I work near downtown Austin, where both Waymo and Robotaxi operate.

      Waymo cars are some of the best drivers on the road because they actuallyt ested their product, use multiple Lidar sensors instead of just cameras, and have remote driver backups for unusual situations.

      Teslas drive like maniacs and will end a ride and tell the driver to get out in the middle of a lane.

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    • nixon@sh.itjust.works ⁨2⁩ ⁨hours⁩ ago

      I’ve ridden in a few Waymo’s before, in SF they can be more dependable or easier to get than other ride options. I never felt like I was ever in danger in one.

      Within my handful of experiences with them I’ve never had to use the help button or features to request assistance from a tele-operator but it was clear that they weren’t trying to hide the function from the passengers as the feature was explained and clearly labeled.

      A friend who uses them often told me of the one time he needed to ask for assistance when their Waymo was stuck behind a doordash scooter with its hazard lights on that was either delivering or picking up and blocking a turn lane in downtown SF. The Waymo didn’t know what to do to get around it, my friend hit the button for assistance, a voice came over the speakers asking how they could help, my friend explained the situation and the tele-operator drove the car to safely navigate the situation. He said it was probably 1.5-2mins of tota inconvenience with 75% of that time was him wondering if he should hit the help button or not.

      I understand a lot of AI implementation, such as Amazon Fresh or other business models have been hiding offshored human assistance within their “AI” features, which I do agree with you is deceitful but my experience with Waymo was not that. They did not hide or obfuscate that function and feature of the service but actively informed the passenger of its existence.

      Granted, I haven’t ridden in one for almost a year at this point and I only did so in the SF market so things may have changed since or are different elsewhere.

      Also, I can’t say that I follow the news intently about Waymo, I know they have run over a couple cats but I hadn’t heard anything about them killing people. Has that happened?

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  • umbrella@lemmy.ml ⁨2⁩ ⁨hours⁩ ago

    this tech is doing great to devalue workers. drivers, this time.

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  • Zwuzelmaus@feddit.org ⁨7⁩ ⁨hours⁩ ago

    And these foreign crowd workers know the local traffic rules? Maybe they even have regular drivers licenses?

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    • Chozo@fedia.io ⁨5⁩ ⁨hours⁩ ago

      This used to be my job. They're not controlling the cars. They're basically completing real-time CAPTCHAs, telling the car whether the cameras see a stop sign, a bicycle, temporary barriers, etc. If the car can't identify an object that could possibly cross its path, it pulls over and stops until an operator can do a sanity-check on whatever the car's confused by. They only need to be able to identify objects on the road, not know the rules of the road.

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    • Perspectivist@feddit.uk ⁨7⁩ ⁨hours⁩ ago

      I think the interventions here are more like: “that’s a trash can someone pushed onto the road - let me help you around it” rather than: “let me drive you all the way to your destination.”

      It’s usually not the genuinely hard stuff that stumps AI drivers - it’s the really stupid, obvious things it simply never encountered in its training data before.

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      • Cherry@piefed.social ⁨6⁩ ⁨hours⁩ ago

        Feels like the robot hoovers when they encounter an unexpected poo.

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      • MoffKalast@lemmy.world ⁨5⁩ ⁨hours⁩ ago

        Saw this blog post recently about waymo’s sim setup and they really do seem to be generating pretty much everything in existence. The level of generalization on the model they seem to be using is either extremely low or they abort immediately at the earliest sign of low perplexity.

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      • Zwuzelmaus@feddit.org ⁨7⁩ ⁨hours⁩ ago

        Hm. Interesting. But that makes them look even mode incapable than I feared.

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    • criticon@lemmy.ca ⁨3⁩ ⁨hours⁩ ago

      Here’s a short video of someone receiving help. They explain briefly that they provide instructions to the vehicle, they don’t do the actual driving

      youtube.com/shorts/8ltYKcswq6A

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      • snooggums@piefed.world ⁨2⁩ ⁨hours⁩ ago

        That is like the person steering to avoid a collision while cruise control and lane assist are on, it isn’t actually fully autonomous.

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    • whereIsTamara@lemmy.org ⁨7⁩ ⁨hours⁩ ago

      Can you imagine the lawsuits?

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      • Zwuzelmaus@feddit.org ⁨7⁩ ⁨hours⁩ ago

        No. I am not from there.

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  • WanderingThoughts@europe.pub ⁨2⁩ ⁨hours⁩ ago

    Same for the delivery bots. They’re all getting some remote control help.

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    • kurwa@lemmy.world ⁨45⁩ ⁨minutes⁩ ago

      It’s all mechanical Turks

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  • sturmblast@lemmy.world ⁨4⁩ ⁨hours⁩ ago

    Anyone else not very impressed?

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  • Zwuzelmaus@feddit.org ⁨7⁩ ⁨hours⁩ ago

    Moravy also argued that to stop anybody from taking control of vehicles, the company “actively participates in hacking events

    Read this slowly:

    Here they admit that their vehicles can be hacked and then remotely cotrolled.

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    • EmilyIsTrans@lemmy.blahaj.zone ⁨6⁩ ⁨hours⁩ ago

      They’re running red team hacking scenarios, an extremely standard, common, and good practice in the cybersecurity industry. Any device, especially one connected to the internet, is at risk of being hacked - it would be naive to assume otherwise, so they’re hiring professionals to penetrate their security before someone else does. This is actually a sign they’re taking security seriously.

      Also, from the article: “they do not remotely drive the vehicles”.

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      • Zwuzelmaus@feddit.org ⁨6⁩ ⁨hours⁩ ago

        Also, from the article: “they do not remotely drive the vehicles”.

        You may quote and repeat this as much as you like… ;-)

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    • Perspectivist@feddit.uk ⁨7⁩ ⁨hours⁩ ago

      If it’s connected to internet it can be hacked.

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      • Zwuzelmaus@feddit.org ⁨6⁩ ⁨hours⁩ ago

        If it’s connected to internet it can be hacked.

        Correct, so far.

        Only a few years ago it was the usual thing with cars (except Teslas) that their entertainment system was connected to the internet, but everything related to driving was not. Such a thing as hacking and remote driving was fundamentally impossible.

        Today, even in the European cars is a whole lot more internet inside. But real remote driving is still not a standard possibility.

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    • Deestan@lemmy.world ⁨7⁩ ⁨hours⁩ ago

      “Your kid is safe at school, because we insist all teachers use condoms”

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  • ChicoSuave@lemmy.world ⁨2⁩ ⁨hours⁩ ago

    This is way better than Robo Taxi convoys of 2 chase cars following one driverless vehicle. A fraction of the footprint and manpower cost of Musk’s venture.

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  • bappity@lemmy.world ⁨2⁩ ⁨hours⁩ ago

    the same thing happened with that Amazon shop that you could apparently take anything out without checking out and it would automatically charge your account…

    turns out they had workers watching the camera footage

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  • sorghum@sh.itjust.works ⁨7⁩ ⁨hours⁩ ago

    AI stands for Actually Indians Filipinos

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  • Smaile@lemmy.ca ⁨1⁩ ⁨hour⁩ ago

    Yay, wireless slave wagies!!

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  • MrSulu@lemmy.ml ⁨6⁩ ⁨hours⁩ ago

    Let’s get rid of undocumented workers they said

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    • MoffKalast@lemmy.world ⁨5⁩ ⁨hours⁩ ago

      Each worker has a readme now, it’s alright /s

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      • psx_crab@lemmy.zip ⁨5⁩ ⁨hours⁩ ago

        Don’t forget 200 pages of EULA

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    • merde@sh.itjust.works ⁨6⁩ ⁨hours⁩ ago

      being “undocumented” or “illegal” is a local bedtime story. It doesn’t apply to people everywhere

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