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Comment on Dell Sales team told to return to office 5 days a week

Why the fuck would any office worker whose job is 100% on a computer need to be in an office? I don’t understand why companies want to pay for all of that electricity and real estate just to make people sit in cubicles.

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sp3tr4l@lemmy.zip ⁨1⁩ ⁨month⁩ ago
To prevent a crash in the commercial office real estate market.

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- Kit@lemmy.blahaj.zone ⁨1⁩ ⁨month⁩ ago
  Meh fuck the commercial real estate market. Turn all the buildings into micro apartments or tear them down and install fields of solar panels.
  
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  - sloppy_diffuser@sh.itjust.works ⁨1⁩ ⁨month⁩ ago
    I’ve been screaming its just wage theft. My city provides tax breaks for occupancy (employees prop up the local economy buying lunch). They are making me pay for gas, time, and car maintenance (and lunch but fuck them, I’ll just not eat) for this tax break which goes to C-level bonuses/shareholders. Its just another way of skimming off the top of employee wages.
    
    We worked fully remote for nearly 2 years and the hybrid policy just keeps getting worse and worse. Coupled with quarterly riffs, I also suspect this is to avoid severance pay/unemployment while accelerating the down sizing. Yet our CEO bonus keeps going up and up despite our stock plummeting since the end of COVID lock downs.
    
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  - Lost_My_Mind@lemmy.world ⁨1⁩ ⁨month⁩ ago
    Tear them down and build houses. Flood the market of every major city with houses so it becomes unprofitable to buy thousands of houses just to rent.
    
    Then home sales go up, and millenials can ACTUALLY buy houses in their lifetime!
    
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    veni_vedi_veni@lemmy.world ⁨1⁩ ⁨month⁩ ago
    That would piss off the voting base that actually votes though
    
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    Kit@lemmy.blahaj.zone ⁨1⁩ ⁨month⁩ ago
    Condos! Best of both worlds. Especially in a dense city, a standalone house isn’t really feasible when you can fit 8+ families into the same lot.
    
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  - GBU_28@lemm.ee ⁨1⁩ ⁨month⁩ ago
    Missing the point. The office executives are in bed with the real estate execs.
    
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    bamfic@lemmy.world ⁨1⁩ ⁨month⁩ ago
    They are the real estate owners themselves
    
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- fluxion@lemmy.world ⁨1⁩ ⁨month⁩ ago
  Why should they care though? It’s not commercial real estate sells more computers. Staff still needs desktops, infrastructure still needs datacenters.
  
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  - Crashumbc@lemmy.world ⁨1⁩ ⁨month⁩ ago
    Because all these companies have a shit load of money in the market including real state…
    
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    fluxion@lemmy.world ⁨1⁩ ⁨month⁩ ago
    So sell it
    
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  - Kit@lemmy.blahaj.zone ⁨1⁩ ⁨month⁩ ago
    Cloud infrastructure is great for this. You don’t need your own data center when you can just rent space on a farm. As a bonus, it’s less work for the IT team who no longer have to deal with server hardware upkeep.
    
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  - Themadbeagle@lemm.ee ⁨1⁩ ⁨month⁩ ago
    This is what is so fascinating to me about most people, they don’t understand that companies hord their assets in my different kinds of investments when they are this large. Having real estate gives them an asset they can can store large sums of money in that generally appreciate in value over time. If a company is under finacial duress, they can fire a bunch of employees, then sale the land where those employees worked and and save themselves from much larger losses on revenue for a given time period.
    
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    fluxion@lemmy.world ⁨1⁩ ⁨month⁩ ago
    Both major companies I worked for sold their commercial real estate and leased it back as one of their very first measures when cost cuts were needed. What we have here is essentially the reverse where tech companies scare off their workforce and industry knowledge so their can impart some secondary effect on the commercial real estate market so yes i remain confused about the priorities in play here.
    
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- _sideffect@lemmy.world ⁨1⁩ ⁨month⁩ ago
  So for the past 4 years it didn’t matter, but now it suddenly does? I smell bs on that real estate reason
  
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  - UsernameHere@lemmy.world ⁨1⁩ ⁨month⁩ ago
    During the pandemic they had to choose between go remote or close up shop. They didn’t have much choice.
    
    Seems that once Covid stabilized they’ve been trying to force everyone back.
    
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    _sideffect@lemmy.world ⁨1⁩ ⁨month⁩ ago
    But that still doesn’t matter if they posted profits during that time.
    
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- erwan@lemmy.ml ⁨1⁩ ⁨month⁩ ago
  Why would Dell care about the commercial office real estate market?
  
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  - Themadbeagle@lemm.ee ⁨1⁩ ⁨month⁩ ago
    You do understand that large corporations invest in many kinds of assets in order to diversify them right? Real estate is one of the oldest investments any entity can make, and is often considered a pretty strong investment. Everyone needs land right?
    
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  - HeyThisIsntTheYMCA@lemmy.world ⁨1⁩ ⁨month⁩ ago
    they bought instead of rented? iunno
    
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jjjalljs@ttrpg.network ⁨1⁩ ⁨month⁩ ago
Some people are bad at working remote, and want to drag the rest of us down with them, too.

Yes, it’s a slightly different skill set to work remote. You have to be better at the written word. You can’t just roll up to someone’s desk and be like “have a minute?” (which is fucking awful anyway). You also need to be responsive and set your status appropriately. A lot of coworkers just wander off and leave their slack status as active. To my mind if you’re running an errand longer than taking a dump, you should update your status.

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- dubyakay@lemmy.ca ⁨1⁩ ⁨month⁩ ago
  I just have slack running on my phone. If I’m at IKEA instead of my computer and someone wants something, I’ll just tell them I’ll take a look at it after lunch. If I’m out biking in the afternoon, I just tell them I’ll take a look at it tomorrow morning.
  
  If someone wants something really urgently, I’ll tell them to give me thirty minutes. Thirty minutes later I’ll tell them that the results are inconclusive and this will need more time, for which I have scheduled a block for tomorrow.
  
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  - jjjalljs@ttrpg.network ⁨1⁩ ⁨month⁩ ago
    A response on slack that’s like “I’m at the grocery, back in 20” is fine with me. It’s more annoying when someone wanders away with no status and is unresponsive for hours.
    
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    corsicanguppy@lemmy.ca ⁨1⁩ ⁨month⁩ ago
    
    “I’m at the grocery, back in 20”
    
    The policy around remote workers in my unionized heavy-privacy job is that when you’re away from the desk it’s fine; no one wanted to know your bathroom schedule when you were in the office, and no one wants to know now. Grabbing lunch, getting coffee, anything that can occur at the office without leaving, no on cares.
    
    For fire safety and especially for the “bad things happen while you’re by yourself” policy that started after someone fainted in a small windowless basement office long ago, when you’re actually stepping out you must announce the punch-out and punch-in after. It’s a pain, because they do watch and bitch, but meh:
    
    Meghan: grabbing lunch. back in 10 Dave: yeah, me too Meghan: back Roger: Off to the doc Millie: where's Dave? Robert: do we gotta start the Wellness Check? Allison: nah, but I'll call him in a sec. Policy. Dave: wait. I'm back. Don't call the cops. Allison: Dude. Dave: Sorry. I'll pay the doughnut penalty Allison: ha! Okay, going for a walk while the sun's out Millie: Enjoy! Millie: Grabbing the mail. 5 min Millie: back Allison: back. Beautiful out there. Roger: back
    
    Etc. our ‘social’ channel is a lot of that shit. And yeah, the policy says an escalating wellness check after a reasonable time.
    
    Keep in mind, this is a Union job. It’s an IT job but the subject matter is heavy-privacy and heavy-policy. Think like a gov HMO or similar deal where we have a lot of accountability and massive protocols. The day before covid they were a “fuck no you’ll never work from home, come in if you have a patch run at 0500 Saturday, hippie” kind of place where they derived value from seeing your ass in a chair. On covid day one it was “run for the hills, go now, take what you can justify needing (keyboards, laptops, screens) and don’t come back onsite unless you have paperwork. Just fuck off, right now”, a complete about-face that’s now enshrined in the contract.
    
    In short, we did it; and if that group of dysfunctional stuffyshirt managers can cope with remote workers - some couldn’t, and like a reverse Dead Sea Effect, the worst of the bunch bailed and the good managers stayed - then I hold out hope that a lot of our sector of desk-and-screen workers can migrate en-masse home and stay there. They came a long way from where they were, and they hammered out a union-compatible workflow for remote work that actually makes sense. Maybe it’s a unicorn, and I hope it’s got legs, as we’re generally happier. And while union shit always has lower pay for the same work - sorry but true - the perks of choosing your environment makes it better.
    
    I will now accept questions.
    
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    dubyakay@lemmy.ca ⁨1⁩ ⁨month⁩ ago
    I’m obviously exaggerating. I got some stupid “top slacker” award at the last company function. My wife told me that actually does not shine a good light on me.
    
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- corsicanguppy@lemmy.ca ⁨1⁩ ⁨month⁩ ago
  
  “have a minute?” (which is fucking awful anyway)
  
  For us at the current job it becomes “hey, I need help with the Pinske file; throw me a call or a meeting when you can, please? Thanks!” and soon enough they or their meeting-req will pop up. And yeah, we’ll set a 15-min meeting for 8 minutes from now because it’s easy.
  
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MelodiousFunk@slrpnk.net ⁨1⁩ ⁨month⁩ ago
Sociopathy, mostly.

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MehBlah@lemmy.world ⁨1⁩ ⁨month⁩ ago
So managers and other poor personality types have someone to torment. This is said flippantly but I’m quite serious.

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curiousaur@reddthat.com ⁨1⁩ ⁨month⁩ ago
I’ll go out on a little limb, it might be sales specific. My company is 100% work from home. All the engineers and product and design work remote, maybe come into the office once a week just because.

The sales team however is strongly encouraged to come in as much as possible. I think it’s a morale thing. Sales teams become these weird cults, maybe necessarily. It’s really hard to pick up the phone and make a call when you’ve been rejected 5 times in a row. The teams little ceremonies are designed to help push through that.

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- Lost_My_Mind@lemmy.world ⁨1⁩ ⁨month⁩ ago
  Their sales team aregoing about this all wrong. Just buy the consumer lists from major dispenseries, and then call the stoners.
  
  “Dude! You’re buying a dell!” Whats your credit card info?"
  
  “Dude! No way! I was just looking for a way to masturbate!”
  
  “Yeah man! That’s what this is.”
  
  Boom. Easy sale.
  
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  - etchinghillside@reddthat.com ⁨1⁩ ⁨month⁩ ago
    You need to set your sights on enterprise sales.
    
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- datelmd5sum@lemmy.world ⁨1⁩ ⁨month⁩ ago
  Doing lines in the bathroom is also more fun at the office with your fellow salesmen compared to alone in your home.
  
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  - curiousaur@reddthat.com ⁨1⁩ ⁨month⁩ ago
    Like I said, their little ceremonies.
    
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acosmichippo@lemmy.world ⁨1⁩ ⁨month⁩ ago
probably because their cost is sunk in the real estate already.

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EatATaco@lemm.ee ⁨1⁩ ⁨month⁩ ago
I know I’ll be downvoted, but I’ll answer your question.

“Need” is a strong word. Sure, it’s not needed. But that’s not what the business tends to care about. They care about productivity.

I work in software. In my previous job I was a one man show. For my day to day development, I didn’t need to interact with other people much. When I shifted to remote working it was a huge boost because I got protected time to work where I wasn’t distracted by other people in the office, either socially or incidentally. This case it worked very well.

After the pandemic I switched jobs into one with a hybrid schedule. Luckily for me my job is a 15 minute bike commute.

However, the suite of tools I’m now developing and working on require me to constantly interact with other people in the office. I also spend a lot of time mentoring jr devs.

This is, quite frankly, just better when we’re all in the office. The jr devs know, explicitly, that they can bother me whenever they need it. In the office this happens probably an average of 8 times a day. When either of us is remote, it’s probably once a day.

Now with the other senior devs, we hate meetings. However, all the time, spontaneously, we’ll end up chatting in our little section about the development of the system, someone will overhear (maybe even from an adjacent group) and chime in with useful knowledge. Next thing you know we have 4 or 5 devs whiteboarding and discussing things. Most of the fine tuning of our systems get hashed out in these impromptu meetings. This never happens when we’re remote.

Also the barrier to just turning around and asking someone something is so much lower. Often 30 seconds. Because at home I have to send them a message, maybe message back and forth a bit before determining that it would be easier on zoom, then we have to jump on zoom which takes a small amount of time. Now this is not some huge thing, but it is a barrier that makes it just hard enough that he happens way less frequently.

Working in the office is just better for productivity in this type of situation, which i imagine is true for most jobs that involve lots of collaboration. Almost all of my coworkers agree. We also all agree that remote is better because commuting sucks. It honestly even boggles my mind to hear other software devs argue that they are more productive at home. Believable if we are talking about my original situation, or if you’re just mindlessly closing tickets. But for collaborative development of large systems? No way.

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- Specal@lemmy.world ⁨1⁩ ⁨month⁩ ago
  So essentially you’re saying that communication falls apart and you don’t have the correct tools for remote work.
  
  That’s fine, it’s a new issue to solve, no one has it perfectly done yet.
  
  I completely sympathise with this, I have experienced it when I was a stonemason for 10 years (I say stonemason, I am a qualified banker mason but I have been programming machines to do the work for me). And I overhear and interject my experience with the new lads often. But now I’m at university 3 days a week and everything has fallen apart.
  
  So we use discord, where we can all talk and ask advice about how to do X but not need to be in person. And in my experience it works exactly the same, I can read everyone’s input and offer my own.
  
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  - corsicanguppy@lemmy.ca ⁨1⁩ ⁨month⁩ ago
    
    So essentially you’re saying that communication falls apart and you don’t have the correct tools for remote work.
    
    I worked remotely starting in 2002, as I relocated from the NYC area shortly after 9/11 to get out of the region. My doc said “breathing issues in the tri-state area? World Trade Center Syndrome. Can you just move?” and I was done. I was on an H1B anyway, so I had no established ties. I was the youngest of a small group of remote coders, and they reallocated my time so that I worked on the same work as an existing remote team. Work was work.
    
    In 2002, our ‘correct tools’ was a pair of headphones and skype: we ran skype all day. It was on, it was connected in a conf call, but all mics were muted among the 7 of us who were in the work group. Have a question, you’d either type it out or just unmute, ask the group - yeah, nothing more granular - and discuss it, and then go back on mute.
    
    (I actually had a TV running in the office for background noise, as I couldn’t do the silence; and even the w98se sound system mixed it well enough to hide the background slush of the call)
    
    It worked well. The existing remotes had a good culture and allowed for a water cooler around a coffee time and lunch time so you could stay and be social, and everyone adapted to the equivalent of someone gophering periodically and chatting over the partition. The company had a strong policy against open pit environments, and they actually worried there’d be too many on the call, but the team was great.
    
    We were working on AT&T Fucking Unix. Tell me again how you didn’t have the tools when Skype and a 2002 USA broadband connection was the only thing we added to our workflow and we coded a secure OS for secure workloads. When I abandoned my visa/PR efforts and moved back home, I did it over a couple days off and had a rudimentary office ready to go in my home country immediately after.
    
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  - EatATaco@lemm.ee ⁨1⁩ ⁨month⁩ ago
    
    So essentially you’re saying that communication falls apart and you don’t have the correct tools for remote work.
    
    The problem is that I don’t know of any tool or set of tools that fixes this. We have an extensive chat system that is open all the time with rooms for each group, we have zoom, we use all kinds of collaboration software. Everyone knows these are available, and uses them, but the hurdle inherent to it seems to be just enough to really put a damper on seeking help.
    
    I think the best solution would be to have a zoom room where everyone is in it all the time. Which sounds even more miserable.
    
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    JustARaccoon@lemmy.world ⁨1⁩ ⁨month⁩ ago
    I don’t think it’s a system issue, it’s more of a people issue, a lot of people are still using things like teams and slack as if they’re email which bottlenecks everyone, but with the correct training and mindset switch it can be very efficient.
    
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- yamanii@lemmy.world ⁨1⁩ ⁨month⁩ ago
  
  someone will overhear (maybe even from an adjacent group) and chime in with useful knowledge
  
  I saw some tips about this, they said to have a group chat and never use DMs so people can see and chime in.
  
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  - corsicanguppy@lemmy.ca ⁨1⁩ ⁨month⁩ ago
    
    have a group chat and never use DMs so people can see and chime in
    
    Can confirm - the group chat sucked, especially for us (2002 skype) when it was voice chat, so we often kept non-crucial stuff to the tail end of work hour too, so there was 45 min out of an hour for work before a burst of chatter. That’s supposed to have jibed with some kind of workflow pattern, and it worked … well enough.
    
    That, and you need some watercooler time. The current job has it only once a week, but we all come to meetings early and chat for 10 min while everyone else files in. Get some human time in.
    
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leisesprecher@feddit.org ⁨1⁩ ⁨month⁩ ago
Especially in sales and finance: every call is potentially on the record, and that’s a problem.

A lot of internal communication in these departments is, to put it mildly, legally not without interest. A quick chat after a meeting is completely off the record, an email is not.

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- Lost_My_Mind@lemmy.world ⁨1⁩ ⁨month⁩ ago
  Quick answer to that…you forget everything said off the record.
  
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