Apple Is Lobbying Against Right to Repair Six Months After Supporting Right to Repair

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Submitted ⁨⁨8⁩ ⁨months⁩ ago⁩ by ⁨Squire1039@lemm.ee⁩ to ⁨technology@lemmy.world⁩

https://www.404media.co/apple-is-lobbying-against-right-to-repair-again/

Key Points:

Apple opposed a right-to-repair bill in Oregon, despite previously supporting a weaker one in California.
The key difference is Oregon’s restriction on “parts pairing,” which locks repairs to Apple or authorized shops.
Apple argues this protects security and privacy, but critics say it creates a repair monopoly and e-waste.
Apple claims their system eases repair and maintain data security, while Google doesn’t have such a requirement
Apple refused suggestions to revise the bill
Cybersecurity experts argue parts pairing is unnecessary for security and hinders sustainable repair.

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Comments

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tabular@lemmy.world ⁨8⁩ ⁨months⁩ ago
No, Apple never supported right to repair.

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- Dangdoggo@kbin.social ⁨8⁩ ⁨months⁩ ago
  They "supported" a bill that they immediately circumvented, yeah. They had no interest in protecting right to repair they just wanted the PR. It should surprise no one that they're opposed to actual bills that force them to alter their business practices.
  
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  - helenslunch@feddit.nl ⁨8⁩ ⁨months⁩ ago
    
    they just wanted the PR
    
    And it was a resounding success. Apple is an absolute master of gaslighting. Can’t tell you how many people I came across that told me “oh Apple actually supports R2R now!”
    
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bappity@lemmy.world ⁨8⁩ ⁨months⁩ ago
no suprise here. it’s apple. they made a $3500 device that has been bricking itself and charging people $100 to fix it because it’s completely proprietary

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Cheems@lemmy.world ⁨8⁩ ⁨months⁩ ago
Obviously people should be able to repair their own devices.

Pumps millions into actively preventing that exact thing

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- SitD@feddit.de ⁨8⁩ ⁨months⁩ ago
  Pumps more millions into a cringe advertising campaign with some mother earth bullshit or so. Yeah sure we love her but let’s force more ewaste down her throat. 😂
  
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  - the_post_of_tom_joad@sh.itjust.works ⁨8⁩ ⁨months⁩ ago
    Yeah they supported weak protections that they could game. They are lobbying against legislation they can not.
    
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the_q@lemmy.world ⁨8⁩ ⁨months⁩ ago
It’s crazy that Apple is lauded as having amazing designers and engineers, but they can’t make easily repairable devices. It’s almost like that’s the point…

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- maniclucky@lemmy.world ⁨8⁩ ⁨months⁩ ago
  Ooooh. I have a story for this.
  
  I was a student at Purdue and one of the freshmen “engineering hype” lectures had people from industry come say why they’re so cool, etc. Now, this was specifically an electrical and computer engineering course, not the whole engineering school. These are the people who tore apart their various electronics for fun and made cool stuff using parts from RadioShack (RIP).
  
  Apple came to one. First red flag: they started with “don’t tell anyone we were here”. Weird, but whatever. They proceed with their spiel and, after however long, got to the Q&A bit. Someone raised their hand and asked this: “why does Apple solder RAM into their devices”. This woman said, and I quote, “It is the position of Apple that the consumer has no right to change the product after it has been sold”. With a straight fucking face. Jaws dropped. There was a solid 10 seconds of silence while all these nerds (I include myself here) processed such a blatant anti-consumer (and anti-us if we’re being honest) statement.
  
  She finished up and left a few minutes later. No doubt some of my classmates went on to work for them, but it set my passionate hatred for Apple in stone right there. Don’t care how nice their devices are, even if my husband uses his apple devices all the time (the walled garden works well for his needs), I will never purchase an Apple product for myself.
  
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  - LifeInOregon@lemmy.world ⁨8⁩ ⁨months⁩ ago
    Apple didn’t solder RAM to their devices in 2010 +/- 1 year
    
    www.ifixit.com/Guide/…/10374
    
    www.ifixit.com/Guide/…/7651
    
    www.ifixit.com/Guide/…/11726
    
    www.ifixit.com/Guide/…/15623
    
    www.ifixit.com/Guide/…/147697
    
    The exception was the MacBook Air.
    
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- highfiveconnoisseur@lemmy.world ⁨8⁩ ⁨months⁩ ago
  Can’t vs won’t. I have no doubt that they could do it, but apple didn’t get to be one of the most powerful companies in the world by doing the thing that is cheaper for the user.
  
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  - NotMyOldRedditName@lemmy.world ⁨8⁩ ⁨months⁩ ago
    Oddly, these hard to repair things in apples case are actually cheaper because of it, and probably in many cases makes them more durable due to less failure points.
    
    The problems only come up if/when something does fail.
    
    Having to replace a whole board instead of just the ram isn’t cheaper, but that board per unit is cheaper.
    
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- test113@lemmy.world ⁨8⁩ ⁨months⁩ ago
  They have, but they are not in charge. Apple’s goal is to make money; everything else comes as an afterthought.
  
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NocturnalMorning@lemmy.world ⁨8⁩ ⁨months⁩ ago
Apple just wants to sell you more shit. If they’d just admit it, I’d at least respect their honesty. As it is they’re just flip flopping.

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- bobs_monkey@lemm.ee ⁨8⁩ ⁨months⁩ ago
  
  Apple just wants to sell you more shit.
  
  Bingo. I just set up a dual monitor and dock setup for my laptop in our home office. It dawned on my that my wife could get some use out of it, so I plugged it in. Come to find out, her MacBook Pro only supports a single external monitor. To do two external monitors, she’d have to upgrade to an entirely different and obviously more expensive MacBook. Dafuq? My almost 15 year old Sony laptop can do that ffs. Fucking boners.
  
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  - XeroxCool@lemmy.world ⁨8⁩ ⁨months⁩ ago
    Apple’s design revolves around devices “always” working. Dual externals probably has the potential to run like shit with heavy cpu loads. So they limit it to one where it’s “promised” to operate well. It’s why peripherals have to meet certain standards and have a license to pair to apple products, they have to work as Apple expects. Apple is afraid people will overextend resources and buy shitty peripherals and then say their apple is a piece of shit. So, their factor of safety is excessive. It helps foster the whole “apple just works” mentality, promoting its clean UI and smooth operation. It’s for common folk, people of the land, you know… Morons.
    
    And things still run like shit anyway, especially when navigating proprietarianism hell
    
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  - EddyBot@lemmy.world ⁨8⁩ ⁨months⁩ ago
    
    Guaranteed if I dual booted Linux on it the problem would magically disappear.
    
    unfortunately not since its a hardware limitation
    probably a cruft from the iPhone/iPad era since the first ARM desktop chips from Apple are basically beefed up phone chips which don’t need more than one external monitor
    
    anyway it is pretty stupid to ship a laptop with that limitation in this century
    
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- ozymandias117@lemmy.world ⁨8⁩ ⁨months⁩ ago
  They haven’t yet supported right to repair for their own devices, so there’s very little flip flopping
  
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whoelectroplateuntil@sh.itjust.works ⁨8⁩ ⁨months⁩ ago
Right to repair also has an environmental angle. Consider which one uses more resources and likely produces more pollution:

The RAM in your laptop dies, you take it to a repair shop, they swap out the dead RAM. Dead RAM goes in the bin, laptop has years of life left in it

The RAM in your Macbook dies, the RAM is soldered to the board, you throw the whole thing away and buy a new one, and when a single component in the new Macbook dies, lather, rinse, repeat

Considering how much extra e-waste is generated when people can’t repair things, there’s really no way to buy Apple and call yourself an environmentalist.
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- BreakDecks@lemmy.ml ⁨8⁩ ⁨months⁩ ago
  Oh, you’re a sustainable Apple user? Show me your reflow oven.
  
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- bruhduh@lemmy.world ⁨8⁩ ⁨months⁩ ago
  Mother earth advertising beg to differ /s
  
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- theherk@lemmy.world ⁨8⁩ ⁨months⁩ ago
  I really hope neither Apple nor any other repair shop simply casts electronic components in the bin. My expectation in both cases is that the components are recycled, at least for precious metals.
  
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  - VinS@sh.itjust.works ⁨8⁩ ⁨months⁩ ago
    I don’t have this optimism 😅
    
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NuXCOM_90Percent@lemmy.zip ⁨8⁩ ⁨months⁩ ago
apple’s “support” was basically malicious compliance.

The only way to get new parts involved sending in the damaged ones, which still screws over any third party business because they can’t have spare parts on hand for fast repairs. And the pricing basically meant you were saving like ten bucks in exchange for potentially fucking up and destroying your hardware. As opposed to using the repair program at the apple store.

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RememberTheApollo_@lemmy.world ⁨8⁩ ⁨months⁩ ago
They hoped you’d forget about all that .

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smileyhead@discuss.tchncs.de ⁨8⁩ ⁨months⁩ ago
If parts pairing is nessesary, then just publish the tool used for pairing?

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- EdibleFriend@lemmy.world ⁨8⁩ ⁨months⁩ ago
  Image
  
  -Apple’s official statement.
  
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- Bonehead@kbin.social ⁨8⁩ ⁨months⁩ ago
  That's a security risk that would allow dangerous 3rd party hardware to be paired with perfect Apple products.
  
  ^/s...
  
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- Aatube@kbin.social ⁨8⁩ ⁨months⁩ ago
  Wouldn't that defeat the purpose?
  
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TheAlbacor@lemmy.world ⁨8⁩ ⁨months⁩ ago
Of course they want you to use their shops. That way they can charge whatever price they want.

It’s the same reason McDonald’s ice cream machines are always down.

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- helenslunch@feddit.nl ⁨8⁩ ⁨months⁩ ago
  It’s moreso so that they can ensure you can’t repair it at all. They’ll tell you you need to spend way more money than you need to, then conveniently point you to the upgraded model on the show floor.
  
  I’m just absolutely floored that people still spend so much money on this garbage.
  
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  - TheAlbacor@lemmy.world ⁨8⁩ ⁨months⁩ ago
    That doesn’t make sense when they backed the one in California but only didn’t back this one because it would allow consumers to go outside of their repair system.
    
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- BearOfaTime@lemm.ee ⁨8⁩ ⁨months⁩ ago
  Meh, the ice cream machine is a different thing. I haven’t figured out fully how it benefits McD’s, I suspect there’s little profit margin on ice cream, but having the machine at all still brings (hopeful) people in who buy something else. A bait-and-switch.
  
  McD’s uses the same machine as many other places, but they have the temp variance much tighter, so much tighter that after the daily cleaning cycle, it takes hours to get back to temp.
  
  Then (and this is probably what you’re referring to), if the machine has a code, the franchise is required by contract to use the repair service that comes with the machine lease.
  
  There’s an indedependent dev who wrote a code reader/reset tool for the machines, and McD’s isn’t happy about it.
  
  I’m not clear how doing the maintenence this way benefits McD’s, unless they own the servicing company, and it doesn’t appear that they do.
  
  In the end, it means McD’s will often not actually have ice cream available. But these are franchises, so it would hurt the franchise most directly. Seems there’d be a potential legal issue here, if it could be proven.
  
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  - helenslunch@feddit.nl ⁨8⁩ ⁨months⁩ ago
    
    Meh, the ice cream machine is a different thing.
    
    It’s not.
    
    I haven’t figured out fully how it benefits McD’s
    
    They get kickbacks from Taylor.
    
    McD’s uses the same machine as many other places, but they have the temp variance much tighter, so much tighter that after the daily cleaning cycle, it takes hours to get back to temp.
    
    Wrong
    
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tabular@lemmy.world ⁨8⁩ ⁨months⁩ ago
“safety, security, safety, security”

No, you mean “money, money for us”.

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Oha@lemmy.ohaa.xyz ⁨8⁩ ⁨months⁩ ago
Image

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- bruhduh@lemmy.world ⁨8⁩ ⁨months⁩ ago
  cb2faa8cff31d8837632d367ac5bc3db-787845071
  
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themurphy@lemmy.world ⁨8⁩ ⁨months⁩ ago
Fortunately, they are forced to do it in EU.

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Fedizen@lemmy.world ⁨8⁩ ⁨months⁩ ago
Will this fix the HP printer problem?

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Sanctus@lemmy.world ⁨8⁩ ⁨months⁩ ago
Apple is a hardware company. They get the biggest bang from people buying their hardware. They aren’t going to make this easy cause it quite literally means giving the shareholders less profit, which is illegal in the US.

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- snooggums@kbin.social ⁨8⁩ ⁨months⁩ ago
  
  They aren’t going to make this easy cause it quite literally means giving the shareholders less profit, which is illegal in the US.
  
  Making less profit than previous periods of time or even operating at a loss is not illegal in the US. Many companies have periods where they lose money or sacrifice short term profits for long term growth.
  
  Investors with enough control might boot the leadership out, but they can also do that for whatever reason including unrealistic expectations.
  
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  - dustyData@lemmy.world ⁨8⁩ ⁨months⁩ ago
    Hell, some of the highest valued tech companies right now have never turned a profit in their entire existence.
    
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  - shalafi@lemmy.world ⁨8⁩ ⁨months⁩ ago
    FFS sake, our CEO told the Board, for a couple of years, “We’re gonna lose money to invest in $X, $Y and $Z.” They applauded him. Out loud. Literal clapping.
    
    (We accidently made profits for those years. Oops. But that’s beside the point.)
    
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- shalafi@lemmy.world ⁨8⁩ ⁨months⁩ ago
  
  giving the shareholders less profit, which is illegal in the US
  
  Cite me chapter and verse. Point to the illegality that hurt you.
  
  uscode.house.gov
  
  This idea is a childish notion of how corporations work. And it’s a lie. I’m not saying there’s nuance here, I’m saying it’s a LIE. But bullshit scores internet points!
  
  nytimes.com/…/corporations-dont-have-to-maximize-…
  
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- the_post_of_tom_joad@sh.itjust.works ⁨8⁩ ⁨months⁩ ago
  
  shareholders less profit, which is illegal in the US.
  
  This is a bit of a misnomer. It is illegal for a company to deliberately lower share value, not to make a business move that ends up lowering share value.
  
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  - pivot_root@lemmy.world ⁨8⁩ ⁨months⁩ ago
    Specifically, it’s the fiduciary duty of the directors to act in the best interests of the shareholders.
    
    In other words, the consumer doesn’t matter, the employees don’t matter beyond what the law mandates, and the quality of the product or service doesn’t matter until it starts impacting profits or stock values.
    
    Fuck publicly traded companies and companies funded by venture capital.
    
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LazaroFilm@lemmy.world ⁨8⁩ ⁨months⁩ ago
Make parts pairing a free procedure by law with minimum required process and anyone can request it. Now Apple gets to keep their “security” bs argument and repairs can be done by anyone and paired by Apple for free.

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ironsoap@lemmy.one ⁨8⁩ ⁨months⁩ ago
Anyone have the unwalled content?

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Infinity187@lemm.ee ⁨8⁩ ⁨months⁩ ago
Sounds like the GQP and the latest bill.

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Drinvictus@discuss.tchncs.de ⁨8⁩ ⁨months⁩ ago
Still the most selling phone by far.

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- chickenf622@sh.itjust.works ⁨8⁩ ⁨months⁩ ago
  Which is all the more reason right to repair is important.
  
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  - Drinvictus@discuss.tchncs.de ⁨8⁩ ⁨months⁩ ago
    Sure it is. Try telling that to the average iPhone buyer.
    
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- HerrBeter@lemmy.world ⁨8⁩ ⁨months⁩ ago
  That doesn’t negate anything
  
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