Microsoft cuts ties with the Surface Duo after just 2 Android version updates

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• ares35@kbin.social ⁨1⁩ ⁨year⁩ ago

  $1200 at launch, three years of updates. no wonder we're burying the planet in e-waste and plastic.

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  • Synthead@lemmy.world ⁨1⁩ ⁨year⁩ ago

    You know, I don’t disagree with vendors putting whatever hardware they want in their devices, and I don’t mind vendor-customized software. But what I do mind is the barrier of supporting these devices without relying on the vendor.

    If I buy an x86 computer, I can use it basically however long I want to. I can put a variety of operating systems on it, and I don’t really need to rely on vendors much aside from binary driver blobs, which isn’t really that much of a problem these days.

    I really wish that Android wasn’t so customized per device. I wish I could just install upstream Android on anything that can run it, instead of special binary images for each vendor’s make and model.

    Imagine buying that aforementioned x86 machine, but you had to run a giant, customized binary blob specifically made for a laptop’s make and model. And you had to throw it away after a few years not because you need more resources, but because you cannot upgrade the OS anymore.

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    • Savaran@lemmy.world ⁨1⁩ ⁨year⁩ ago

      The reality is that we need laws that force them to either to continue to offer affordable support or publish all the specs and documentation when they drop support. Vendors shouldn’t be allowed to do otherwise.

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    • Aopen@discuss.tchncs.de ⁨1⁩ ⁨year⁩ ago

      I wish I could just install upstream Android on anything that can run it, instead of special binary images for each vendor’s make and model.

      Why doesnt it work like that though? Combined with mandatory open bootloader it would free people

      ^pls,eu🥺^

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  • verysoft@kbin.social ⁨1⁩ ⁨year⁩ ago

    Yup. All these devices that release, like do we need 6 different iphones every year, 20 different samsung phones, etc.
    It's a fucking joke.

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    • gregorum@lemm.ee ⁨1⁩ ⁨year⁩ ago

      Then stop buying six different iPhones every year and 20 different Samsung phones every year.

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• LEDZeppelin@lemmy.world ⁨1⁩ ⁨year⁩ ago

  Zune : Never forget

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  • query@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Music players in general haven’t been doing well. Phones are too big to be proper replacements for all uses.

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    • havokdj@lemmy.world ⁨1⁩ ⁨year⁩ ago

      They’re doing pretty good, they just aren’t a huge market like they used to be. It is a niche market nowadays.

      Typically you only see people buying one for one of three reasons:

      1. They cannot have a phone/do not want a phone

      2. They want to separate music listening from their source of contact (getting a phone call forces you from the music)

      3. They chase higher fidelity audio (only the case with quality DAPs)

      4 (bonus). Phone has no headphone jack, but that’s usually only the case in conjunction with 3

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  • CrypticFawn@lemmy.dbzer0.com ⁨1⁩ ⁨year⁩ ago

    Gods I loved my Zune.

    If I could find a digital audio player like the Zune but with support for Tidal I’d be so happy.

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    • Killer@lemmy.world ⁨1⁩ ⁨year⁩ ago

      I know Fiio makes some music players, not sure about Tidal though.

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    • havokdj@lemmy.world ⁨1⁩ ⁨year⁩ ago

      WM1AM2, though if you’re fine with using Bluetooth streaming (LDAC) on the WM1A I’d recommend getting that and installing walkman one on it instead.

      I’d really rather not encourage the android based DAPs, it is good for a phone or tablet, but it makes the DAP part a bigger pain in the ass since they typically do NOT get updates to the base operating system, namely due to the fact that they have to design the audio component from the ground up. Linux based DAPs are a lot better in my experience.

      I’ll say that it is easier for me because I download most of my music, but I don’t have any problem streaming from my devices to my WM1A. Keep in mind you’re likely to be within earshot of these devices anyways because a DAP isn’t going to have a sim card, so it either needs WiFi or proximity to a device that does, but the benefit with LDAC is that you have your library accessible from those devices as well.

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• thorbot@lemmy.world ⁨1⁩ ⁨year⁩ ago

  It’s really sad how dirty most companies seem to be doing the consumers when you’ve got Apple still pushing support for 6 year old phones. At least one company sets the standard. Now, can we get a Linux device that is a clone of the Surface Duo and has security updates for 5 years? Please?

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  • Schlubbins@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Yeah, great standard setting by apple, supporting their users by intentionally slowing down their phones to encourage them to buy new ones.

    Is the standard to attract class action lawsuits?

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    • thorbot@lemmy.world ⁨1⁩ ⁨year⁩ ago

      [deleted]

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    • menningeer@sh.itjust.works ⁨1⁩ ⁨year⁩ ago

      Typical misinformation. The lawsuits that worked are for Apple not informing people, not because Apple slowed down the phones. The ones that have been about the slowing down have either lost or been thrown out.

      Also, your logic doesn’t make any sense. Are you saying that a slow phone is more likely to encourage someone to buy a new phone versus a phone that constantly dies at random times?

      And if you wanted your phone back to full speed, all you had to do was replace your worn out battery. That seems like a dumb way to upsell someone on a phone if they can pay $100 for a new battery and have their phone back to full speed.

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    • Viper_NZ@lemmy.nz ⁨1⁩ ⁨year⁩ ago

      Apple reduced peak power limits on older phones with wrecked batteries. If they hadn’t, people would have had to put up with their phone crashing.

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    • MrSpArkle@lemmy.ca ⁨1⁩ ⁨year⁩ ago

      It’s amazing how in a story about Microsoft letting customers down, people feel compelled to make up bullshit about Apple.

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  • 601error@lemmy.ca ⁨1⁩ ⁨year⁩ ago

    I’m not even an Apple fan. If Android had the product support longevity and privacy of iOS, I’d consider it. But nope, we get disposable products and an icky privacy history. I wouldn’t call Apple great in either category. AFAIK there are no smartphone manufacturers who are.

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    • FrameXX@discuss.tchncs.de ⁨1⁩ ⁨year⁩ ago

      For privacy on iOS, I recommend watching [this video] (www.youtube.com/watch?v=JHnBOUNxHsw). You can get more privacy on Android with some tweaking (custom ROMs, AdAway, uninstalling pre-installed bloatware). There are several ways to get a little more privacy, some easier than others. I know most people won’t even try. On the other hand, with iOS, you’re handing your privacy over to Apple in good faith, but you have far fewer options to take things into your own hands. People want privacy out of the box, but that often clashes with companies’ interest in making as much money as possible. Some companies use privacy as a selling point in their marketing campaign, but often it is just false advertising.

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  • SpaceNoodle@lemmy.world ⁨1⁩ ⁨year⁩ ago

    I stopped using the iPhone when Apple’s “support” involved rendering my 4S unusable. They set a standard, but it’s not consumer-friendly.

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  • OscarRobin@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Indeed but this highlights a fundamental issue with phones (and all devices): because Apple can continually monetize their devices with locked-in app stores and a litany of services etc they can easily afford and are incentivised to support devices for a long time.

    Device makers third-party to platform ecosystems, like Microsoft to Android (but not Windows) find it extremely difficult if not impossible to gain these sorts of long-term monetisation which incentivises maximizing profits on the sale and then immediately dropping support.

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  • Blackmist@feddit.uk ⁨1⁩ ⁨year⁩ ago

    When even Apple keep their stuff supported, you know everyone else is in the wrong.

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  • Canuck@sh.itjust.works ⁨1⁩ ⁨year⁩ ago

    See Purism Librem 11 or Starlabs Starlite

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• ShittyBeatlesFCPres@lemmy.world ⁨1⁩ ⁨year⁩ ago

  This is why I got a Nokia Lumia 1020 and used some duct tape to stick it to a Motorola Droid. I get it all: multitasking. 2 screens that fold up. Great camera. 2 SIM card slots. 2 operating systems for max compatibility. Plus, a slide-out keyboard and multiple batteries.

  People ask me “Is it secure?” Shiiiiit. Come try me and we’ll see who is secure when you get knocked upside the head with it. “Is it up to date?” I got two phones, my man. I’m clearly up to date your girl and her friend.

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• HidingCat@kbin.social ⁨1⁩ ⁨year⁩ ago

  No OS updates is one thing, but no security patches is not great.

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  • corbin@infosec.pub ⁨1⁩ ⁨year⁩ ago

    Here’s hoping someone gets LineageOS ported.

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    • HidingCat@kbin.social ⁨1⁩ ⁨year⁩ ago

      Yea, especially if this is a second machine for productivity. The Duo is hard to beat and Lineage will help it lots.

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  • Mindlight@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Yup. Just like my Nexus 10. Even though no one loves it I still do…

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• lemann@lemmy.one ⁨1⁩ ⁨year⁩ ago

  That’s going to hurt any kind of confidence users have for Microsoft-designed mobile devices going forward IMO.

  A bit of a shame since the Duo was a pretty nice looking device

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  • BobKerman3999@feddit.it ⁨1⁩ ⁨year⁩ ago

    Buying into Microsoft’s word is like buying into Google’s: if it’s not in the product, it won’t be coming. I got burnt by wp7->wp8 and then again when they closed wp8 without reason. I’m not counting on them staying on the smartphone market long enough to establish themselves.

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    • TheFerrango@lemmy.basedcount.com ⁨1⁩ ⁨year⁩ ago

      Same, but I also imported a Zune all the way over Europe because of course I liked it

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  • BrandonMatrick@lemmy.world ⁨1⁩ ⁨year⁩ ago

    They stuck to their word, technically. 3 years, with monthly patches for security, on a device that sold abysmally. There are rumors they sold (most of) the first run of SD2 in the first 4 months, and didn’t bother to produce any more. I know they’ve been out of the consumer SD2 since July/August of 2022- as of January this year, not even my Fortune 50 Corpo clients can get MSFT to pony up a SD2 replacement under warranty or otherwise. They just write a cheque to your account if you request as much.

    Microsoft’s mobile team Icarus flew too close to the poorly advertised sun, in this case. Expensive ass phone to build, expensive ass phone to buy, but damn it’s a great device.

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• BrandonMatrick@lemmy.world ⁨1⁩ ⁨year⁩ ago

  As one of the 17 people on the planet who daily drives the Surface Duo 2, which I traded up from my SD1 for on launch day - I really hope they pull it together for this “maybe/maybe not” SD3 next winter.

  This is my all time favorite device I’ve ever owned, and every day I dread the standard wear and tear knowing the few New In Box Surface Duo 2 devices are getting more and more expensive by the day, and there are literally 0 devices in this category besides the SD2.

  Sad times.

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  • 3l3s3@feddit.de ⁨1⁩ ⁨year⁩ ago

    What category would that be, put of curiosity?

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    • BrandonMatrick@lemmy.world ⁨1⁩ ⁨year⁩ ago

      Pocketable, foldable tablet with split displays, a pen with haptic feedback and rigid glass screens for stylus use without damage. Modern Android and a great camera don’t hurt and those make the SD2 better than the SD1; otherwise they’re fairly similar besides the accessory compatibility and some halo functions like wirelessly charging my Slim Pen with the magnet case.

      I travel a ton, edit spreadsheets at clients site visits and trade shows while I have Teams open on the other screen, and use the stylus to mark up PDFs for architects and subcontractors. I enjoy being almost required to multi-task when I have my phone open, and the Duo 2 is the best phone for multitasking, bar-none.

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    • thorbot@lemmy.world ⁨1⁩ ⁨year⁩ ago

      The one where it’s abandoned 2 years after it’s released. Fuck that

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  • nexas_XIII@lemm.ee ⁨1⁩ ⁨year⁩ ago

    I bought a SD1 a year ago to use as my work phone. Not for emails and IM clients, but mainly as a secondary prepaid phone that work gets the number for if I’m on call. It’s been awesome and has also been a great little ebook reader. I’m kinda sad there are no more updates but I know I didn’t use it to it’s full capabilities.

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  • Kit@lemmy.blahaj.zone ⁨1⁩ ⁨year⁩ ago

    I moved from the SD1 to the Samsung Fold and love it.

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    • BrandonMatrick@lemmy.world ⁨1⁩ ⁨year⁩ ago

      I’ve been considering the GFold5 if my SD2 bites the dust, at least over a Pixel Fold. But I’m making this thing run until it completely dies.

      I just worry about those plastic feeling screens, such as on my wife’s GFlex4- I’m always worried I’d scratch the interior with a fingernail and a stylus for editing a spreadsheet is just a no go, from what I understand. Have they improved in that regard?

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• Desistance@lemmy.world ⁨1⁩ ⁨year⁩ ago

  The continuation of why I don’t buy Microsoft hardware.

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  • Blackmist@feddit.uk ⁨1⁩ ⁨year⁩ ago

    I don’t think you get a lot more support than that on most Android devices. They’re generally pretty shit for continued updates, as they’d quite like you to throw away a perfectly good device the instant you’ve finished paying for it and get a shiny new one.

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    • Desistance@lemmy.world ⁨1⁩ ⁨year⁩ ago

      Samsung is the largest Android OEM in the West and they give 4 years of updates. Google does 3 major upgrades and 5 years of security patches. There’s no reason why a multibillion dollar legacy software giant can’t do the same.

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  • Illuminostro@lemmy.world ⁨1⁩ ⁨year⁩ ago

    It’s become obvious that their success with Xbox was pure dumb luck.

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• account_93@lemm.ee ⁨1⁩ ⁨year⁩ ago

  They used a Chip from 2018, So It was already “old” when they released the phone in 2020.

  Not making excuses for them and Qualcomm are equally as shit because they just drop support so quickly.

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• phx@lemmy.world ⁨1⁩ ⁨year⁩ ago

  I’m having issues finding an article on how once installed Linux on a Surface Duo, but there’s a got page on building the kernels so I’m guessing it’s doable.

  Now that updates are done, maybe all the Linux users can find them for cheap and convert them

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  • Batbro@lemmy.world ⁨1⁩ ⁨year⁩ ago

    If you find it, please update me, I’ll snag one for sure

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    • AllHailTheSheep@sh.itjust.works ⁨1⁩ ⁨year⁩ ago

      both of y’all should try here: github.com/…/Installation-and-Setup

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• Spider89@lemmy.world ⁨1⁩ ⁨year⁩ ago

  Linux time boiz!

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  • thorbot@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Yeah lemme go buy that fire ass Linux phone that folds and has support for my office products and also isn’t totally busted half the time. Where is it?

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    • skulblaka@kbin.social ⁨1⁩ ⁨year⁩ ago

      That's Android. You want an Android. Buy a Samsung and flash whatever rom you want onto it.

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    • Spider89@lemmy.world ⁨1⁩ ⁨year⁩ ago

      Opps. I thought this was a windows tablet. (Even then it’s still bad)

      Closest thing is a PineTab?

      Or

      StarLite?

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• systemguy_64@lemmy.world ⁨1⁩ ⁨year⁩ ago

  Pretty standard for Android phones. I don’t know if many that go to 3 versions besides the Pixel.

  As much as I dislike Apple, I do have to give it to them for software support. The oldest phone that has the current iOS is the iPhone 8, a phone from 2017. 6 years of updates. That makes it as old as a Pixel 2, and that only goes to Android 11, from 2020.

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  • lauha@lemmy.one ⁨1⁩ ⁨year⁩ ago

    My Samsung A71 from 2020 came with Android 10 and is currently on 13 and it’s a midrange model.

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    • GibSteamCodes@lemmy.world ⁨1⁩ ⁨year⁩ ago

      Same with my S20 FE.

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• dan1101@lemm.ee ⁨1⁩ ⁨year⁩ ago

  I didn’t even know any of the Surface products ran Android.

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  • LufyCZ@lemmy.world ⁨1⁩ ⁨year⁩ ago

    Just the phone

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• autotldr@lemmings.world [bot] ⁨1⁩ ⁨year⁩ ago

  This is the best summary I could come up with:

  ---

  Microsoft is done supporting the original Surface Duo, three years after it first launched on September 10.

  The company has stated from the very start that the Surface Duo would receive just three years of OS updates, meaning today is the last day that Microsoft has to stay true to its word.

  Going forward, Microsoft will no longer ship new OS updates or security patches for the original Surface Duo, meaning Android 12L is the last version of the OS it will ever officially receive.

  Surface Duo only ever got two major OS updates, one shy of the average three that most high-end flagship Android devices get these days.

  Microsoft hasn’t been working on new features or bug fixes for Surface Duo in months anyway, so it’s not like current Surface Duo users are going to be missing out on much outside of security patches.

  Plus, with support for third-party ROMs, enthusiasts can install a custom version of Android 13/14 on their devices.

  ---

  The original article contains 254 words, the summary contains 163 words. Saved 36%. I’m a bot and I’m open source!

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• Zima@kbin.social ⁨1⁩ ⁨year⁩ ago

  they had a chance but decided to self sabotage . they have no chance now that they are using android. who would pick them over the real version?

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  • FlexibleToast@lemmy.world ⁨1⁩ ⁨year⁩ ago

    The “real version”? There is no “real version” of Android. I wouldn’t pick Microsoft specifically because they don’t have a track record of supporting their phones.

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    • Synthead@lemmy.world ⁨1⁩ ⁨year⁩ ago

      There is no “real version” of Android.

      Sure there is: source.android.com

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    • Zima@kbin.social ⁨1⁩ ⁨year⁩ ago

      If you want android you'd normally go with a phone that is supported by the main contributors /maintainers. doesn't even have to be made by google

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• Aggravationstation@lemmy.world ⁨1⁩ ⁨year⁩ ago

  I’m no expert but I imagine that with a device like this, which will no doubt be popular amongst techie-types, there’ll be a custom ROM out for it soon enough

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  • BrandonMatrick@lemmy.world ⁨1⁩ ⁨year⁩ ago

    There’s a very grassroots Windows 10 ARM hack for the SD1, actually. It’s quirky, and lacks a LOAD of the driver blob that comes in a normal x64 install of Windows on AMD or Intel, but it can make outbound calls and run simple WinonARM apps.

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    • Aggravationstation@lemmy.world ⁨1⁩ ⁨year⁩ ago

      That’s cool if you’re into Windows, but Linux or even Lineage OS should be able to run on it.

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• Hyzerflip@lemmy.world ⁨1⁩ ⁨year⁩ ago

  I lost hope for Microsoft after the RT.

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• reddig33@lemmy.world ⁨1⁩ ⁨year⁩ ago

  Pathetic. Even more pathetic that Microsoft doesn’t even make its own mobile OS anymore.

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• disconnectikacio@lemmy.world ⁨1⁩ ⁨year⁩ ago

  Never trust in microcrap

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• sagrotan@lemmy.world ⁨1⁩ ⁨year⁩ ago

  By the way: I’m running Arch on my surface 3 and I’m loving it .

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