Alexa users who are Amazon Prime members are reportedly being automatically upgraded to Alexa Plus. Users who have been upgraded can revert to the old Alexa by saying, “Alexa, exit Alexa Plus.” One user claims that they were “flooded with ads” after downgrading back to Alexa.
Forced upgrades (or downgrades) really are the worst. Same for opt-out services instead of opt-in. Give choice back to the customer goddammit!
Veedem@lemmy.world 2 weeks ago
They probably need to show investors that the money spent developing it is worth it. “We’ve added X amount of users this quarter alone!”
Bishma@discuss.tchncs.de 2 weeks ago
It worked for Microsoft. The month after they started to force install Teams in windows they published user numbers showing how teams had sprinted ahead of Slack by that metric, and the tech press mostly ate it up.
null@piefed.nullspace.lol 2 weeks ago
Maybe, but how do they respond to the followup “Nice! How?”
PabloSexcrowbar@piefed.social 2 weeks ago
That’s probably not a question that’ll get asked, unfortunately. What will get asked is why those numbers dropped off abruptly the next quarter.
LodeMike@lemmy.today 2 weeks ago
Not usually. These people tend to be really stupid. There’s a reason why businesses degrees are made fun of so much.