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Microsoft is endorsing the use of personal Copilot in workplaces, frustrating IT admins

⁨336⁩ ⁨likes⁩

Submitted ⁨⁨1⁩ ⁨day⁩ ago⁩ by ⁨ardi60@reddthat.com⁩ to ⁨technology@lemmy.world⁩

https://www.neowin.net/news/microsoft-is-endorsing-the-use-of-personal-copilot-in-workplaces-frustrating-it-admins/

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Comments

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  • xylogx@lemmy.world ⁨1⁩ ⁨hour⁩ ago

    This is stupid. As an IT administrator a quick glance at my logs shows that everyone is using ChatGPT. No one cares about Copilot.

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    • prole@lemmy.blahaj.zone ⁨1⁩ ⁨hour⁩ ago

      Do you mean that everyone who is using AI is using ChatGPT? Or that literally everyone is using ChatGPT?

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  • A_norny_mousse@feddit.org ⁨1⁩ ⁨day⁩ ago

    🐙 More data!

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    • relativestranger@feddit.nl ⁨1⁩ ⁨day⁩ ago

      more input!

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      • TheBat@lemmy.world ⁨1⁩ ⁨day⁩ ago

        Image

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      • shyguyblue@lemmy.world ⁨1⁩ ⁨day⁩ ago

        Steph A Knee!

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  • DarrinBrunner@lemmy.world ⁨1⁩ ⁨day⁩ ago

    I doubt IT admins are surprised. Frustrated, yes.

    I feel like this will not last long. It’s one thing to rape end users, but with the growing corporate backlash against AI, I think angry money will win the day, and Microsoft will back down.

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    • A_norny_mousse@feddit.org ⁨1⁩ ⁨day⁩ ago

      Here’s to hoping! 🍻

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    • gmtom@lemmy.world ⁨16⁩ ⁨hours⁩ ago

      Nah, as long as Microsoft dangles their bullshit stats about improved productivity in front of managers and as long as the competition is using AI then the bosses will keep trying to shoehorn it in to their companies that don’t need it.

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  • Broken@lemmy.ml ⁨1⁩ ⁨day⁩ ago

    Their logic is: Workplaces aren’t buying copilot licenses So make a good price on personal licenses

    If price is the barrier, maybe bring down that $30 license fee for business (which is on top of the M365 license) to see if adoption grows.

    This is not going to win any friends in the business world and will most likely result in blanket bans of AI tools in the workplace to counteract this.

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    • echodot@feddit.uk ⁨12⁩ ⁨hours⁩ ago

      This is already happening.

      I work for very large IT company and they are upgrading to Windows 11 because they have to but AI tools like co-pilot are being blocked by default in the image we push to all users.

      This is resulted in a very funny knowledge base article which basically tells the support staff to tell the users to go do one if they complain about it.

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      • shalafi@lemmy.world ⁨8⁩ ⁨hours⁩ ago

        Any job openings for a sysadmin?

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    • SaraTonin@lemmy.world ⁨8⁩ ⁨hours⁩ ago

      The issue there is that even at that pricepoint, Microsoft is still operating CoPilot at a loss. If they drop it more, they’ll be making even more of a loss. Which is the standard business model for new products these days, but the losses on AI products dwarf things like Netflix and Uber during their “operate at a loss to drive everybody else out of business” phase.

      Of course, that would all be fine if CoPilot was some killer product that people quickly found themselves unable to work without. Instead, the feedback shows that workers find that it’s not useful or reliable enough to be worth using, and Microsoft’s own latest advert for CoPilot in Excel contains data which shows that at best operation it doesn’t work 46% of the time, and that figure can be as high as 80%.

      I’m not sure these problems are really surmountable - you’ve got an incredibly expensive-to-run product which doesn’t do much that’s useful and is bad at the things that it actually could be useful for. It’s not just Microsoft, it’s the entire tech industry that’s facing this problem.

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  • sartalon@lemmy.world ⁨1⁩ ⁨day⁩ ago

    My company actually got their own internal use AI that supposedly is safe for client information and is firewalled and not scraped.

    It is not very useful, constantly is out of service, and I don’t trust for a second that it is secure/not scraped.

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    • A_norny_mousse@feddit.org ⁨15⁩ ⁨hours⁩ ago

      I always suspect that even the “local” models somehow connect to some larger database out in the internet.

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      • holomorphic@lemmy.world ⁨8⁩ ⁨hours⁩ ago

        Why would a company want to do that for their own internal use? Models you can download are mostly just data. They don’t do anything on their own. You can even write your own interpreter for them, if you feel like it.

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  • CompactFlax@discuss.tchncs.de ⁨1⁩ ⁨day⁩ ago

    Someone should tell them that freemium doesn’t work well when there’s a linear increase in cost for every additional query, and when the business value for your exceptionally expensive product is nebulous at best.

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    • MountingSuspicion@reddthat.com ⁨1⁩ ⁨day⁩ ago

      That’s why they’re pushing so hard now. They can’t keep it free forever. They need you to become reliant upon it to perform even the simplest of tasks now so when they monetize usage it has already become a must have. That way they can count on your subscription no matter what.

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      • EtherWhack@lemmy.world ⁨1⁩ ⁨day⁩ ago

        The Nestle effect

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      • HootinNHollerin@lemmy.dbzer0.com ⁨23⁩ ⁨hours⁩ ago

        Crack trap house strategy

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      • WanderingThoughts@europe.pub ⁨21⁩ ⁨hours⁩ ago

        Welcome to the AI bubble. It’s going to be a wild ride possibly taking other sectors if not a country or two with it when it falls from grace.

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  • scytale@piefed.zip ⁨1⁩ ⁨day⁩ ago

    Copilot is disabled by default in my company. And there’s literally a new policy/guideline about the use of AI/LLM in the workplace being released every month because of how rapid changes are happening. Not that employees aren’t allowed to use them at all, but are restricted in what they are allowed to use.

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  • DreamAccountant@lemmy.world ⁨1⁩ ⁨day⁩ ago

    “Use this until you’re dependant on it, then we’ll jack the price up 400%! Oh, and we want to sell all of your work data, and use it to train our shitty LLM’s.”

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  • TheMcG@lemmy.ca ⁨1⁩ ⁨day⁩ ago

    Feels like a sign they aren’t selling anywhere near enough corporate licenses.

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