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Reddit users hate NordVPN. Are their criticisms legit?

⁨75⁩ ⁨likes⁩

Submitted ⁨⁨17⁩ ⁨hours⁩ ago⁩ by ⁨fne8w2ah@lemmy.world⁩ to ⁨technology@lemmy.world⁩

https://www.pcworld.com/article/3070345/reddit-users-hate-nordvpn-are-their-criticisms-legit.html

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Comments

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  • LastYearsIrritant@sopuli.xyz ⁨16⁩ ⁨hours⁩ ago

    Send like most of the valid criticism is based around the fact that the company also is in the business of user data mining. Which is enough for me to never use them.

    Though they also very aggressively advertise, which is also a big red flag.

    Sharing co-owners with Tesonet and receiving funding from the same company that owns a data-mining service isn’t ideal. But there is no evidence, and never has been, that anything is being shared between NordVPN and Oxylabs. Besides, NordVPN states that it follows a strict no-logs policy, which means it doesn’t record, store, or share user activity. And this is backed up by the usage of RAM-only servers and multiple independent audits—most recently the service passed a third-party no-logs audit in late 2025 by security firm Deloitte.

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    • 01189998819991197253@infosec.pub ⁨3⁩ ⁨hours⁩ ago

      Deloitte? Lol. My past employer was audited by them, and passed. There is absolutely no way we should have passed. I was flummoxed when I read the report. Since then, any time I see a security or privacy audit by Deloitte, I just assume the company being audited would actually fail a bare-minimum audit.

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    • Deestan@lemmy.world ⁨15⁩ ⁨hours⁩ ago

      I mean… Deloitte is mercenary, and hired by the company wanting a passed audit.

      They get paid to check pre-agreed spots A, B, and C and keep their eyes closed outside those areas.

      A RAM-only server can still send metrics, metadata, “anonymized” metadata…

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      • shadshack@feddit.online ⁨5⁩ ⁨hours⁩ ago

        Anything Deloitte touches is crap and their employees are as incompetent as they come. Source: my work contracts with Deloitte regularly.

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  • scytale@piefed.zip ⁨11⁩ ⁨hours⁩ ago

    Most stuff with obnoxious advertising causes me to avoid them, and that’s usually a bad sign. Compare that to Mullvad, who only do pinpoint relevant ads, and they have the receipts that show they actually do what they say.

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  • Axolotl_cpp@feddit.it ⁨17⁩ ⁨hours⁩ ago

    They are right this time

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  • network_switch@lemmy.ml ⁨11⁩ ⁨hours⁩ ago

    When I paid for nordvpn with a credit card and decided to cancel, it took like a week and a half of emails with them to cancel and remove my payment info. A lot of, are you sure you want to cancel, are you sure you’re who you say you are

    After that no more nordvpn. Pay for these services with crypto

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  • SleeplessCityLights@programming.dev ⁨12⁩ ⁨hours⁩ ago

    Yes, NordVPN is garbage. As a SysAdmin, my users that run it on their home PC along with our VPN are a continuous pain in the ass. The product only needs to be 5% of what it is, the rest is Anti-virus bs. It either: does not play well with other VPNs, is impossible to disable, or the people that buy this product are not computer literate enough to use such a complicated peice of shit. All of the above is also a possibility. Since it’s their home PC, we won’t go on it to fix anything and all I can do is blindly troubleshoot. The VPN I use cost me $20 a year and the only thing it does is be a VPN. It should be called NordComplicatedSecuritySuite.

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    • mrgoosmoos@lemmy.ca ⁨5⁩ ⁨hours⁩ ago

      do you have one that you recommend?

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  • remon@ani.social ⁨16⁩ ⁨hours⁩ ago

    I still have 200+ days on my plan, but cancelled it for now. Not because of any major concerns, it’s good enough for what I need it for.

    But they just making the app worse. There used to be like a map where you could select servers, they removed it. You used to have a “pause” and a “disconnect” next to each other. Now the “disconnect” is the last option behind the “pause” menu. Why?

    I hate enshittification and that’s just that.

    Will probably switch to mullvad after it expires.

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    • Eggyhead@lemmings.world ⁨15⁩ ⁨hours⁩ ago

      I don’t like how the specific IP address is simply no longer listed.

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      • remon@ani.social ⁨15⁩ ⁨hours⁩ ago

        At least that is still around for me (macOS desktop)

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  • webkitten@piefed.social ⁨11⁩ ⁨hours⁩ ago

    Nord is good for what it is; they advertise to casual users for a reason.

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  • MagicShel@lemmy.zip ⁨16⁩ ⁨hours⁩ ago

    My experience with them was bad. Somehow they automatically moved me from a plan for just vpn (which is pretty cheap) to one that included a bunch of bullshit I didn’t need, want, or even know I could use. The new plan was over $30/mo. There are ISPs who charge less than that!

    My previous VPN service has been about $36 per year or something. I remember it was small enough that I just paid it annually out of pocket change, which also lowered the price in comparison.

    I stopped sailing the seas, as it were, and dropped it. Then I needed to briefly, and tried Nord. Meh. Anyways it’s strictly land-lubbing these days.

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  • atropa@piefed.social ⁨17⁩ ⁨hours⁩ ago

    Ask it on reddit , not here in fediverse

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    • mannycalavera@feddit.uk ⁨16⁩ ⁨hours⁩ ago

      To be fair they asked and answered on pcworld.com

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  • cerebralhawks@lemmy.dbzer0.com ⁨16⁩ ⁨hours⁩ ago

    Reddit also hates people who criticize child predators.

    I question calling something Nordic if it’s based in Panama and headquartered in Lithuania. I get it, it’s just branding, like how Texas Pete isn’t made in Texas (at least it’s not made in New York City, I suppose) but maybe call it something else?

    IIRC Proton is Nordic, but I don’t know if that makes their VPN better or worse. They do have a free ordering and I use it when I’m on public WiFi because I can, but otherwise can’t vouch for it.

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    • Eggyhead@lemmings.world ⁨15⁩ ⁨hours⁩ ago

      The taxes are really high, so Nordic folk tend to base their online businesses in countries with lax tax laws then live off the proceeds in their home countries where the benefits are great.

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