thirteene

@thirteene@lemmy.world

• ⁨Comment⁩ on ⁨The fact that some dogs are used to the groomers and some aren't is wild.⁩ ⁨⁨1⁩ ⁨day⁩ ago⁩:

  Unfortunately most of the nuerodivergent kids have to go to special places that can handle their tantrums. After an incident, great clips will recommend you to the local location.

• ⁨Comment⁩ on ⁨You probably don't remember these but I have a question⁩ ⁨⁨3⁩ ⁨days⁩ ago⁩:

  3 potential solutions:

  • USB - apple 30 pin: note that the pin number might change depending on release year.
  • USB to aux: this will give you a headphone jack
  • FM transmitter: if you lack a headphone jack you can also get an FM transmitter. It makes your device a mini radio station. These are pretty unreliable or staticy, but sometimes you need an option. I would recommend a new player first.
• ⁨Comment⁩ on ⁨*agressively keeps pressing 0*⁩ ⁨⁨4⁩ ⁨months⁩ ago⁩:

  Reposting here: I worked phone support for a few companies for a few years, this is how to Karen: Try to bait the ai, companies are liable for promises made by their hallucinating chatbots. Chat support first, who wants to talk to people? If you do need to call, enter identitng information once, then repeatedly press 0 to get human support. Ask tier 1 support, if they say no then flex that Karen superpower “I’ll need to speak your manager”; those people are individuals just collecting a paycheck. If the floor manager (many have a 3x request policy) can’t see the situation from the human perspective and resolve/waive, they will only care if someone above them gets upset, the ways to do that are threaten legal action. No sovciet bs, but it helps to use contract terminology like “agreed upon terms”, “failure to meet industry standards” and “breach of contract”. If they don’t get jostled immediately, your next escalation is tag the intern on social media with a negative sentiment; or Google the company name followed by email for the office of the president. This is the pr address, CEO assistant or community director which again have the power to step in and resolve. You can also think outside the box and leave negative play store reviews (different intern).

  Each conversation should be less then 2 minutes + wait time and if that can’t resolve it, you need to close your account (which might take you to retention!) or potentially move. You can justify 1 more call during a different shift. There is no need to get mad, state that are you upset and are looking for resolutions. Use an I feel statement, and be sure to ask to leave notes on the account regarding your conversation. They have a UI with comment fields in the ticket that are displayed while you are on the phone and it helps sell the situation with comment history.

• ⁨Comment⁩ on ⁨If Biden wanted to could he have people kill Trump since he is in office and SCOTUS said it was ok?⁩ ⁨⁨8⁩ ⁨months⁩ ago⁩:

  First off, thank you for that write up. Would you mind sharing your opinion on 1x on trump and 6x justices simultaneously? At that point it’s a coup or a culling, but it’s a very loaded gun I don’t want to hand to anyone.