They tell their manager. That’s it. Enough of them tell their manager, that manager has to tell their superior. It goes upwards from there.
Comment on Phonecall campaign to tell MasterCard & Visa to stop censoring adult content
duchess@feddit.org 3 weeks ago
And what‘s an underpaid, outsourced call center agent supposed to do? This will do nothing. Stop buying shit with their services.
DeceasedPassenger@lemmy.world 3 weeks ago
duchess@feddit.org 3 weeks ago
Their managers are also call center employees who will filter that noise out. That’s one of the reasons to employ a call center.
TherapyGary@lemmy.blahaj.zone 3 weeks ago
This all started with a phone call campaign- it can be reversed with one
gift_of_gab@lemmy.world 3 weeks ago
Their managers are also call center employees who will filter that noise out. That’s one of the reasons to employ a call center.
Then how did Collective Shout cause all of these companies to do what they want with ~1000 phone calls?
reactionality@lemmy.sdf.org 3 weeks ago
Because of a risk of suing. There is no such risk when removing content, but adding content can lead to that risk…
jaybone@lemmy.zip 3 weeks ago
Until their manager has to explain to his manager why they are unable to get their regular calls handled. He’s not gonna filter that out.
SpaceNoodle@lemmy.world 3 weeks ago
“just don’t use money bro”
duchess@feddit.org 3 weeks ago
There aren’t any other options than credit cards in the US to pay without cash?
cfi@lemmy.world 3 weeks ago
No, even our debit cards use credit card companies for the actual processing
Ditto for PayPal, ApplePay, and Google Pay.
Catoblepas@piefed.blahaj.zone 3 weeks ago
There are only 4 credit card networks in the US, regardless of the credit card brand: Visa, Mastercard, American Express, and Discover. Anecdotally Visa and Mastercard are by far the most commonly used and accepted, but I couldn’t tell you why, beyond it often being the default debit card issued by banks.
captain_aggravated@sh.itjust.works 3 weeks ago
I can offer a clue.
Discover was Sears’ in-house charge/credit card. It got spun off by itself but a lot of companies never really started accepting Discover.
American Express, their whole thing is exclusivity. It’s the card you use to pay at fancy places. They charge merchants more in service fees, so a lot of places just don’t do business with them.
Blackmist@feddit.uk 3 weeks ago
Lower fees.
AnUnusualRelic@lemmy.world 3 weeks ago
What happened to diners card?
thessnake03@lemmy.world 3 weeks ago
Gold bullion?
pupbiru@aussie.zone 3 weeks ago
the card NETWORK is the part at issue; not the type of payment
the same is roughly true for europe and the rest of the world too: payment processors facilitate transactions over various card networks which communicate between banks
a single payment probably involves at least 6 different business facilitating the transaction, and only a couple of them are your bank, and the business you’re paying
sugar_in_your_tea@sh.itjust.works 3 weeks ago
Here are the options:
- credit - visa, MasterCard, discover, American Express (all ubiquitous)
- debit - mostly mastercard, some are visa
- Prepaid cards - mostly MasterCard and Visa, amex has one too
- mobile Payments (Samsung, Apple, Google) - you pay using credit or debit; I’ll include PayPal here too
- cash - doesn’t work online obviously, and some places don’t accept it or at least discourage it (e.g. many self checkouts, food trucks, smaller restaurants)
- checks - like cash, but many stores don’t accept them at all
Some online places accept bank transfers, but that’s mostly for paying regular bills, not anonymous checkout.
There are some fringe ones like money orders (basically cash), cryptocurrencies (very rarely accepted), and Venmo (mostly just food trucks, fairs, and small restaurants).
muusemuuse@sh.itjust.works 3 weeks ago
What are we realistically supposed to do? Fax dollar bills to people?
captain_aggravated@sh.itjust.works 3 weeks ago
Stop buying things. Go to your bank and withdraw cash. Write checks.
Blackmist@feddit.uk 3 weeks ago
Who the fuck takes cheques? Hell, some places don’t even take cash any more.
duchess@feddit.org 3 weeks ago
People are so angry in here that they didn’t catch the obvious sarcasm.
captain_aggravated@sh.itjust.works 3 weeks ago
Then stop buying things.
squozenode@lemmy.world 3 weeks ago
My mother asked me the other day “does $LocalGroceryStore still take cash?”
I looked at her like she had five heads and said, “yes”
x0x7@lemmy.world 3 weeks ago
Cash. Buy things in person. Use bitcoin. Use AMEX. Save money.
So many options besides using Visa or Mastercard.
CarbonIceDragon@pawb.social 3 weeks ago
I think the reasoning is something like this: these companies employ such call center employees for a reason, either they legally have to for one reason or another or they’ve determined that in some way, it is more profitable to have the capacity for people to call them than not. If the call centers are swamped, then they still cost the company money, but their benefit to the company is reduced, because the “real” calls can’t get through in a timely fashion. As such, it’s in the company’s interest to avoid having people spam them, and if the policy those people want changed won’t really cost the company anything to change, then just doing that might be the most profitable option for them.
vane@lemmy.world 3 weeks ago
They suppose to say they need more people to work because they get more calls.
Lost_My_Mind@lemmy.world 3 weeks ago
Don’t know why you’re being downvoted. This IS how you stop it.
JustARaccoon@lemmy.world 3 weeks ago
For every person who’s civically aware enough to choose not to there are 10 people out there who don’t know or don’t care enough to do the same.
princessnorah@lemmy.blahaj.zone 3 weeks ago
You and the person above don’t seem to understand the duopoly that Visa and Mastercard have on the global payment processing system. As well, you wouldn’t be boycotting them directly, but businesses that are forced into that duopoly. Unless you and OC are business owners yourself?
MrScottyTay@sh.itjust.works 3 weeks ago
From what I can tell, they’re just trying to replicate what the religious lobbyists did to cause this situation in the first place, so they’ve shown that this works.