Brother denies using firmware updates to brick printers with third-party ink

Comments

• catloaf@lemm.ee ⁨10⁩ ⁨hours⁩ ago

  This sounds accurate based on the user reports. They’re not bricking anything, they just make you do manual registration if you use third party toner.

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  • suburban_hillbilly@lemmy.ml ⁨10⁩ ⁨hours⁩ ago

    …they just make you do manual registration if you use third party toner

    Man, if only we had a word for disabling critical features in this way.

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    • catloaf@lemm.ee ⁨10⁩ ⁨hours⁩ ago

      If there is one, it’s not “bricking”, because it still functions as a printer.

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  • Blue_Morpho@lemmy.world ⁨10⁩ ⁨hours⁩ ago

    Which is weird because one of Rossman’s sources claimed that they were on the phone with Brother, asked how to do manual registration, and were told it couldn’t be done unless a genuine Brother toner cartridge was installed.

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    • catloaf@lemm.ee ⁨10⁩ ⁨hours⁩ ago

      That person was just plain wrong. The same source showed the manual registration sheets under their reddit post.

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    • bane_killgrind@slrpnk.net ⁨4⁩ ⁨hours⁩ ago

      Maybe support agent was being lazy, or ignorant.

      The portal the agents use should be able to bring up internal info via keywords like “colour registration”

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  • BroBot9000@lemmy.world ⁨10⁩ ⁨hours⁩ ago

    Link? Where does it say that and how does one do that?

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    • catloaf@lemm.ee ⁨10⁩ ⁨hours⁩ ago

      The links are in the article.

      I don’t know the specific process, but usually it’s printing a registration page and then entering the offsets on the printer’s control panel.

      source
• tal@lemmy.today ⁨8⁩ ⁨hours⁩ ago

  Well, that’s a pleasant piece of news among a number of not-so-pleasant news items.

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• Oisteink@feddit.nl ⁨10⁩ ⁨hours⁩ ago

  In other news: tesla bans third party gas pumps

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  • knighthawk0811@lemmy.ml ⁨10⁩ ⁨hours⁩ ago

    gas pumps of any kind are banned for Tesla

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  • HailSeitan@lemmy.world ⁨8⁩ ⁨hours⁩ ago

    Close: you do get banned from their supercharger network if you try to repair your own car

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    • someguy3@lemmy.world ⁨6⁩ ⁨hours⁩ ago

      Fascinating. I wonder how many people are going it alone or 3rd party with Tesla repairs now.

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