Get a business line, if you plan on staying at your current residence for longer than 3 years. Usually you can get it for a few dollars more than a residential line, and it’ll not have a data cap, plus they’re going to have a 99.99% SLA for uptime…and you’re not going to be getting some script reader if you have issues.
Comment on FCC restores net neutrality rules that ban blocking and throttling in 3-2 vote
Raglesnarf@lemmy.world 2 months ago
I just want the removal of data caps. my Plex server is a hungry bitch
SupraMario@lemmy.world 2 months ago
roofuskit@lemmy.world 2 months ago
What they really need is competition.
uis@lemmy.world 2 months ago
Last time it didn’t help.
roofuskit@lemmy.world 2 months ago
Then municipal competition.
SupraMario@lemmy.world 2 months ago
%100 but they bought our gov and keep competitors out. Its really a shit system.
EncryptKeeper@lemmy.world 2 months ago
If you have a business line you’re still 100% getting a script reader. They just come without a foreign accent.
spikederailed@lemmy.world 2 months ago
Unfortunately mostly true. I worked for Charter Business, and was told I was “being too helpful”. They only want people who read off the script. I moved over to the CCST group before they killed that off. I’m so happy to be away from there, that place was soul sucking.
laurelraven@lemmy.blahaj.zone 2 months ago
I don’t know how I would react to being told that other than staring at them incredulously and fighting my instinct to say something along the lines of “you’re complaining that I’m doing my job TOO WELL???!?”
intensely_human@lemm.ee 2 months ago
That is disgusting. Too helpful? Jesus christ congratulations leaving that place.
CaptPretentious@lemmy.world 2 months ago
When I supported the network at work, with many ISPs across the US… It depends on the Telco.
Comcast Business, was hand down the best Telco when it comes to business lines from my experience. At&t and Verizon were the script readers, having to argue everything to get them to do anything. Many of the cable companies, just had terrible everything. CenturyLink was very good, but awful support portal.
laurelraven@lemmy.blahaj.zone 2 months ago
Can confirm, when I was doing that forever and a half ago, Comcast actually never gave us trouble when we called them, but anything having to do with at&t or Verizon was like pulling teeth
The worst was one site who was serviced by neither of them, but our last mile provider interlinked through one of them, who linked through the other (I don’t remember the order of interlinks) to get to our actual ISP and into our datacenter/WAN. We had issues upon issues upon issues with that site’s connection, and it was the interlink between those two that was the culprit. It was easy to narrow down, and easy to fix, but getting them to actually fix it took months of us screaming at our last mile to scream at them louder since we weren’t their customers and they both refused to talk to us because of that.
It did get fixed but it took probably a year and a half of fighting before they finally updated the interlink.
bitchkat@lemmy.world 2 months ago
I had comcast business class for many years at my old house. When I downsized to my condo, I’m at the mercy of the HOA. They have comcast communities and I can’t get business class. Its not terrible but I had to pay $20/mo to upgrade to 1000mb down just to get decent upload speeds. I wish we had a local company USI, that sells fiber internet for very reasonable prices and no data caps. My son’s building has it. I moved my plex server to my friend’s house who is on USI as well just to keep my bandwidth consumption down.
MintyFresh@lemmy.world 2 months ago
I have USI for the first time after having delt with charter my whole life. It just worked. I plugged my router into the wall and the cat5 jack that was already laid in, and it just worked. Within seconds of opening my account. As advertised.
Usually charter sends some asshole who’s definitely sober and not on any lists to do awful things to your wall. Then the speeds you do get are just straight criminal.
Love my USI. It’s the way an ISP should be. Now if we could just slice the price to something more reasonable.
bitchkat@lemmy.world 2 months ago
At my son’s place, the person that was renting from the previous owner did not use the provided USI but instead paid for CenturyLink, USI had to come and rewire to the patch panel in the utility closet. The tech was great.
uis@lemmy.world 2 months ago
At least yoi are not at mercy of managment company. I don’t know how in USSA, but here before ammendments to Communication Law, you had to initiate general homeowners meeting and vote to allow ISP to place their equipment in condo/multi-flat unit/whatever you call it. The hardest part was not getting votes for it, but getting enough people to vote.
pseudopsyche@lemmy.blahaj.zone 2 months ago
I already pay over $100 per month, and a business plan would be around $350 per month. Fuck Comcast.
TK420@lemmy.world 2 months ago
If I could get that for $43 a month out the door sure, but that is not happening from FIOS anytime soon.
Maybe if you are in the $100+ a month crew it’s a few dollars more, but I do doubt that.
SupraMario@lemmy.world 2 months ago
Give them a call, you’d be surprised what the business line crew will do to get customers. I had a line for $60 a month that was unlimited. Doesn’t hurt to check and haggle.
TK420@lemmy.world 2 months ago
Verizon does not do data caps on FIOS.
RaoulDook@lemmy.world 2 months ago
None of my local ISPs have data caps on regular home internet plans. Y’all just need better ISPs.
100Mb symmetrical fiber is about $40-50 and Gigabit is about $80/mo from ours
laurelraven@lemmy.blahaj.zone 2 months ago
Sounds lovely.
You are aware that most of us in the US don’t actually have options like that, correct? I’d dump my ISP in a heartbeat if those plans were available to me.
RaoulDook@lemmy.world 2 months ago
I’m quite aware of the ISP situation in the USA and it has been worse at each home I’ve lived in before. I’ve had shitty AT&T connections at 4 homes with no other options there. Things have gotten much better in the last 5 years overall. Fiber is rolling out all across the country from local utilities like phone and power. Look for your local options, and avoid the big companies.
Nommer@sh.itjust.works 2 months ago
This is big “stop being poor” energy.
RaoulDook@lemmy.world 2 months ago
^^ This is big “irrelevant comment” energy.
AFaithfulNihilist@lemmy.world 2 months ago
I’m curious where you are that a business line doesn’t cost more than a residential one because in my area it’s three times as much. I am fortunate enough that I get symmetrical gigabit for $90 a month and although they don’t promise static IP my IP has not changed in a while.
If I wanted to get a real static IP I would have to upgrade to a business line It would cost $280 a month.
SupraMario@lemmy.world 2 months ago
In the 3 different states that I’ve lived in, each has had business lines that allowed me to haggle with them, granted I was slightly outside of the city and I’m sure they had way less business class customers, they did haggle with me. 3 years is all I had to commit to, to get the price down to sub $100. One location I was paying just $60.
Nommer@sh.itjust.works 2 months ago
Residential is $80/Mo for me. A business plan when I last looked was $200/Mo. Wish I lived somewhere that had options other than spectrum.
SupraMario@lemmy.world 2 months ago
Damn that sucks, yea if you have multiple options, then you usually have a lot better luck. Try going to your local business branch and meet up with your account rep. You’d be surprised at what they will try to do to get you as a customer.
RawrGuthlaf@lemmy.world 2 months ago
I wish that were the case out west.
pythonoob@programming.dev 2 months ago
Bro fr
bitchkat@lemmy.world 2 months ago
Unfortunately that’s no a net neutrality issue.
uis@lemmy.world 2 months ago
As I understand FCC deals with ISP ads too
bitchkat@lemmy.world 2 months ago
That would be because those ads are done by injecting them into content the user has requested.
uis@lemmy.world 2 months ago
No, I am talking about ISP plans ads.
KillingTimeItself@lemmy.dbzer0.com 2 months ago
the data cap should be your rated speed, anything other than that is an illegally advertised speed IMO.