HP Smart app mysteriously appears on non-HP Windows PCs | Microsoft is investigating

Comments

• aeronmelon@lemm.ee ⁨11⁩ ⁨months⁩ ago

  ‘Microsoft, the company that allowed the app to bypass its gatekeepers, was surprised by getting caught in the act and now promises to come up with an excuse that shifts the blame away from them as soon as possible.’

  source
• TwoBeeSan@lemmy.world ⁨11⁩ ⁨months⁩ ago

  Hp and Microsoft are two sides of the same shit coin.

  Do a lot of tech support for older retired professionals. I believe 90% of hps business are these people. They used their products when they were working and believe they are still a reliable product.

  Between the ink subscriptions and the absolute nightmare of that fucking app have had 7 hp printers stop working since January exclusively because of software.

  There was an article on here a while ago showing the sticker that hp put over the usb port in an effort to get you to register the product and use their app. It’s literally a sticker covering the port direct from the manufacturer. Saw one in real life last month and was still dumbfounded.

  Everyone wants you on the subscription tit it seems.

  source

  • Noerttipertti@sopuli.xyz ⁨11⁩ ⁨months⁩ ago

    And they can’t even dig that tit from their shirt properly. They can deliver managed enterprise printers quickly, but getting necessary onboarding info requires kidnapping a product manager and removing few fingers…

    source
  • phoneymouse@lemmy.world ⁨11⁩ ⁨months⁩ ago

    My partner bought an HP printer once. I was setting it up and the thing required me to accept data sharing with Google and Facebook. Sorry, no you may not share the things I print with Google and Facebook. What the fuck. This is a printer I paid for, not a god damn website. I returned it the next day and bought the dumbest laser jet printer I could find.

    source
  • helenslunch@feddit.nl ⁨11⁩ ⁨months⁩ ago

    They used their products when they were working and believe they are still a reliable product.

    There are almost no products that stay good forever. They may great products for a while, develop a stellar reputation, get bought out, then the new owner exploits that reputation for short term profits.

    source
  • Sir_Kevin@lemmy.dbzer0.com ⁨11⁩ ⁨months⁩ ago

    Was HP ever a reliable product?

    source

    • RubberElectrons@lemmy.world ⁨11⁩ ⁨months⁩ ago

      I was and still more or less am a fan of HP for their business-class products. I’ve strayed away for my current gen of personal machines only because of budget, but their tablet PCs were absolutely awesome with Linux.

      source
• GiddyGap@lemm.ee ⁨11⁩ ⁨months⁩ ago

  Just bought a new Lenovo PC. And sure enough, there’s the HP Smart app.

  source
• lemann@lemmy.one ⁨11⁩ ⁨months⁩ ago

  Anddd this is why I run LTSC on my gaming desktop, with automatic driver installation OFF 👍 and Linux on my laptop + everything else that doesn’t have peripherals that only work fully under Windows.

  I went to my Makerspace a few days ago to print something (both of mine are dead) and they only have HP printers… which weren’t working. The HP Smart app would freeze on the logo. Eventually got it sorted, but I’ve never had that issue when at my parents, or at my partners parents who both have Brother laser printers

  source

  • Sir_Kevin@lemmy.dbzer0.com ⁨11⁩ ⁨months⁩ ago

    Same! 99% of the problems people have with Windows goes away when you use the no-bullshit enterprise edition and disable automatic updates.

    Also +1 for Brother

    source
  • Appoxo@lemmy.dbzer0.com ⁨11⁩ ⁨months⁩ ago

    Just don’t buy the loss printers and buy proper office/business class printers.
    Not that hard.
    Our main printer at work is HP and has no HP apps (besides the driver) associated on our workstations to print on the bloddy thing.

    source

    • DudeDudenson@lemmings.world ⁨11⁩ ⁨months⁩ ago

      Surprised they don’t force upon business some shitty cloud service to use their enterprise printers

      source

      • -> View More Comments
• Gazumi@lemmy.world ⁨11⁩ ⁨months⁩ ago

  “How the Dickens did that get in there?”

  source