Right to Repair - We beat Apple at their own game - let the unauthorized calibrations BEGIN!

Comments

• bleistift2@feddit.de ⁨9⁩ ⁨months⁩ ago

  I can’t believe a company that’s been this shitty to its customers, openly, for literal decades is still in business.

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  • 0_0j@lemmy.world ⁨9⁩ ⁨months⁩ ago

    But i will say this… hats off to the M-series chipsets… silent powerhouse!

    the effects of R&D on tech evolution, chef’s kiss 👌🏿

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    • figaro@lemdro.id ⁨9⁩ ⁨months⁩ ago

      Yep. I use a pixel 6 and a MacBook Air m1. It’s the best of both worlds.

      They build fantastic laptops.

      As a side rant, I just want to say that I’ve never had a laptop that was able to maintain consistent speed and reliability better than this machine. Every other windows-based laptop I’ve had has crapped out after 3 years. This thing just keeps on going, regardless of the fact that I’ve had about 100 tabs and 3 browsers open for the majority of its lifespan.

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  • refurbishedrefurbisher@lemmy.sdf.org ⁨9⁩ ⁨months⁩ ago

    Marketing is powerful.

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    • A_Random_Idiot@lemmy.world ⁨9⁩ ⁨months⁩ ago

      Cult indoctrination is even more powerful.

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    • sadreality@kbin.social ⁨9⁩ ⁨months⁩ ago

      I am unique! I have personality tided to a device!

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  • cantstopthesignal@sh.itjust.works ⁨9⁩ ⁨months⁩ ago

    Not just still in business, absolutely dominating the competition.

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    • bleistift2@feddit.de ⁨9⁩ ⁨months⁩ ago

      Well… 17% market share isn’t exactly “dominating”. counterpointresearch.com/…/global-smartphone-shar…

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  • dinckelman@lemmy.world ⁨9⁩ ⁨months⁩ ago

    A lot of people who buy apple stuff just plain don’t care. If you break it, you immediately buy a new one. But even if you don’t, you’ll get a new one when you can. For a lot of people it’s also a status symbol, where a lot of ego is involved. You still see this every time camera discussions come up, where sometimes you’ll see a 15 Pro compared to an HTC Hero for shot quality.

    This should never be a problem, but we live in a dystopia

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  • Aatube@kbin.social ⁨9⁩ ⁨months⁩ ago

    openly

    you sure about that? It only affects consumers who want to repair it themselves

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    • bleistift2@feddit.de ⁨9⁩ ⁨months⁩ ago

      Apple has refused to provide the calibration tool for the sleep sensor to independent repair people.

      Not only those who want to repair it themselves, but those who want to have it repaired by a third party whose best interest is not claiming that the phone is irreparable and that the customer should buy a new one.

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  • Prethoryn@lemmy.world ⁨9⁩ ⁨months⁩ ago

    Most people aren’t repairing their iPhones and most people will just carry the damaged iPhone before repairing and buying another because of money but also, it is an iPhone.

    It’s only being shitty to your customers if your customers weren’t so willing to just keep buying them when they can.

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  • IamRoot@sh.itjust.works ⁨9⁩ ⁨months⁩ ago

    You are very smart.

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    • bleistift2@feddit.de ⁨9⁩ ⁨months⁩ ago

      Never claimed I was.

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    • Poggervania@kbin.social ⁨9⁩ ⁨months⁩ ago

      Neither are you, considering your posts.

      So please, elaborate on how @bleistift2 is not very smart so people can have a discussion versus just you going “lmao gottem”

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  • TimeSquirrel@kbin.social ⁨9⁩ ⁨months⁩ ago

    Because people who buy Apple stuff actually want this. They want a sealed black box where they don't have to think about anything, and everything "just works", as long as it has that white apple on it. Apple doesn't make stuff for tinkerers, they make stuff for grandmothers.

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• Aatube@kbin.social ⁨9⁩ ⁨months⁩ ago

  TL;DR: The MacBook orientation sensor

  1. Disassemble the MacBook until you take out the orientation sensor
  2. Lay it flat and give 5V power
  3. Press the first button
  4. Wait for lights to solidify
  5. Press the second button
  6. Assemble entire thing back again

  ...wasn't nearly as exciting as I or the title expected. C'mon now, why clickbait; also why is the comments section treating this so godly

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  • rhandyrhoads@lemmy.world ⁨9⁩ ⁨months⁩ ago

    This is actually a pretty big deal. I got a lot of text coming up, but the short of it is that apple requiring calibration/pairing and not offering the tool to independent repair shops resulted in these shops being forced to offer substandard results to customers because of issues with a part that costs 6-8 dollars. This often put people in a position where they need to pay 1000+ dollars to get their whole logic board replaced by Apple or pay a reasonable price for minor repairs and not be able to have their laptop sleep when they close it.

    With the previous models using a nearly identical lid angle sensor you could simply swap in a new one and it wouldn’t need calibration. With the apple silicon MacBooks, if you were to swap the display assembly or the lid angle sensor was damaged you would typically end up with a laptop that would not sleep when you closed the lid or would sleep at a weird angle along the path and wake up when fully closed. Only apple and apple authorized repair centers had access to the tool to calibrate an angle sensor. This is a problem because under Apple’s system if there are any signs of liquid on the logic board you would be forced to either get a whole new logic board or decline all repairs even if the issue was just the sleep sensor and the only issue on the logic board was a water sticker going pink. For anyone who doesn’t have a spare 1000+ dollars to tackle an issue with a 6-8 dollar part (likely cheaper through Apple’s supply chain) independent repair is the only real choice. This tool enables independent repair shops to perform this simple repair as opposed to an extremely difficult repair to try to fix the original lid angle sensor. It also avoids them being forced to return an improperly functioning laptop to the customer if they find an issue with the sleep sensor after doing board repair or god forbid they accidentally damage an 8 dollar part and can’t just swap in a new one on the house.

    In isolation this tool seems pretty boring, but this sleep sensor issue has been genuinely worrying for the future of independent repair and what apple could do next along with artificially making independent repair seem far inferior to apple authorized repair. Someone creating a tool to solve the issue independently is a great sign that if apple tries to monopolize repair through artificial limitations then people can still find ways to work around them.

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  • Edgelord_Of_Tomorrow@lemmy.world ⁨9⁩ ⁨months⁩ ago

    Why does a laptop need an orientation sensor

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  • paraphrand@lemmy.world ⁨9⁩ ⁨months⁩ ago

    This guy is always on a crusade.

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  • EnglishMobster@lemmy.world ⁨9⁩ ⁨months⁩ ago

    This guy is always super duper clickbaity and has this holier-than-thou attitude all the time. Thank you for summing it up so I don’t give him the clicks.

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• sagrotan@lemmy.world ⁨9⁩ ⁨months⁩ ago

  Just don’t buy that crap. I’m perfectly satisfied with a rooted chinesium Android machine for a third of the money. It’s actually better in many regards than my cousin’s iphone14. Hardware wise. And oh, you can change parts rather easily. These are so easy to root, I don’t know why not everybody does it. Or give it to someone you know / in the family to do it. Had a Huawei before this for 6 years, changed the battery and the screen. Still kinda love my old brick.

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  • soulfirethewolf@lemdro.id ⁨9⁩ ⁨months⁩ ago

    These are so easy to root, I dont know why not everybody does it.

    Probably because not everyone has a valid reason to root. What about people who use GrapheneOS? Rooting does involve valid security risks that doesn’t make it suitable for every single person.

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  • HaggierRapscallier@feddit.nl ⁨9⁩ ⁨months⁩ ago

    This is about Macbooks though. It’s an interesting video, the guy who created it will even open source the little device after 350 orders.

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  • Drewskeeh@lemmy.world ⁨9⁩ ⁨months⁩ ago

    Didn’t even watch the video before posting a long ass paragraph equivalent to smelling your own farts. Nice

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  • OldQWERTYbastard@lemmy.world ⁨9⁩ ⁨months⁩ ago

    Any recommendations on those chinesium devices? My Pixel 4a is getting a little long in the tooth and I’m in the market for a new Android phone with a vanilla Android experience.

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• happyhippo@feddit.it ⁨9⁩ ⁨months⁩ ago

  My new hero!

  We wholeheartedly invite your valuable input and suggestions, as they play an integral role in our continuous improvement efforts. To facilitate this collaborative approach, we have committed to releasing our source code for public access after reaching a milestone of 350 orders.

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  • Kbobabob@lemmy.world ⁨9⁩ ⁨months⁩ ago

    Yeah, but that means people are going to want to wait until it’s open source which means less people will buy it initially. Maybe enough will buy before someone or something else comes along.

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    • TonyOstrich@lemmy.world ⁨9⁩ ⁨months⁩ ago

      For a local repair store the cost of the device isn’t that bad. I could be wrong, but I bet a lot of the initial purchases will be businesses and then once it becomes open source the tinkerers will go ham.

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• yokonzo@lemmy.world ⁨9⁩ ⁨months⁩ ago

  Quick! Get it before they sue!

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  • Uniquitous@lemmy.one ⁨9⁩ ⁨months⁩ ago

    Can it wait a bit? I’m in the middle of some calibrations.

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    • Talaraine@kbin.social ⁨9⁩ ⁨months⁩ ago

      Unexpected Mass Effect, but appreciated nonetheless

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  • pastermil@sh.itjust.works ⁨9⁩ ⁨months⁩ ago

    Don’t worry, it’ll be all over torrent before we know it!

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  • soulfirethewolf@lemdro.id ⁨9⁩ ⁨months⁩ ago

    Wouldn’t this technically qualify as reverse engineering?

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• sadreality@kbin.social ⁨9⁩ ⁨months⁩ ago

  Hurt 'em harder Louis!!!

  Tim Apple and his critters prolly already got a report from their crawlers and verbally assaulting their legal team: How is this legal?! Make it illegal!

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  • IamRoot@sh.itjust.works ⁨9⁩ ⁨months⁩ ago

    What are you on about?

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    • sebinspace@lemmy.world ⁨9⁩ ⁨months⁩ ago

      Sorry, did you somehow not know that Apple are some of the most litigious bastards on the face of the earth?

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  • dzire187@feddit.de ⁨9⁩ ⁨months⁩ ago

    I doubt they even care. they just don’t care to provide tools and support outside their program.

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    • sadreality@kbin.social ⁨9⁩ ⁨months⁩ ago

      If they did not care, they would would not put software blocks ;)

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• 0_0j@lemmy.world ⁨9⁩ ⁨months⁩ ago

  Uh ooooh

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