Once an order has been received, merchants can then initiate real-time communications to clarify any special requests, check dietary or allergy requirements, or inform them of out-of-stock items to discuss alternatives.
They won’t though.
Uber Eats is adding AI to menus, food photos, and reviews
Submitted 3 weeks ago by kebab@endlesstalk.org to technology@lemmy.world
https://www.theverge.com/news/716578/uber-eats-ai-menu-photo-description-features
Comments
spankmonkey@lemmy.world 3 weeks ago
itsathursday@lemmy.world 3 weeks ago
Hey look, false advertising, ai slop and shitty food porn all in one.
panda_abyss@lemmy.ca 3 weeks ago
I’m sure they’ll add some tiny text “this is what your meal might look like” or “not an actual photo”
Just gross.
ProfessorProteus@lemmy.world 3 weeks ago
“Photo preview experience enhanced with ✨Uber AI✨”
🤮
tastysaganaki@reddthat.com 3 weeks ago
Ridiculous, but it’s also like fast food commercials. If you think the meal you’re getting from Burger King will look anything like the commercial you saw, you might just also believe these AI Uber Eats menu photos.
givesomefucks@lemmy.world 3 weeks ago
Yeah, but people expect it to look like what’s supposed to be a picture of someone else’s…
That was literally the whole point of user uploaded pics, to see what you actually get
Now peoples expectations will be higher, and initially they’ll order when they wouldn’t have. But it won’t take many orders for someone to always feel disappointed and associate that with the app.
This is a very short term focused change, and it’s not gonna work out well
wewbull@feddit.uk 3 weeks ago
Effect No. 1: vendors gets review bombed with “looks nothing like what I ordered”.
Effect No. 2: Sales drop.
acosmichippo@lemmy.world 3 weeks ago
That’s not what’s happening here.
The AI tools can be used to generate descriptions for menu items and summarize customer reviews to quickly highlight feedback regarding areas of the business that need improvement. Uber Eats also says it’s using AI to “detect and enhance low-quality food images” on menus, either by making changes to lighting, resolution, and framing, or editing the food onto different plates or backgrounds. The example images provided by Uber Eats suggest that this feature may also use generative AI to make adjustments to the food itself, such as expanding it or filling in any gaps when digitally re-plating.
For menu items that don’t have any images at all, Uber Eats will also now allow customers to upload a photograph of their own order when leaving a review.
so user pictures appear to be separate from restaurant/ai images.
JeeBaiChow@lemmy.world 3 weeks ago
Yeah, but its ‘AI’, so corporate says we gotta throw money at it, STAT!
CosmoNova@lemmy.world 3 weeks ago
There will be items in the generated pictures that won‘t be part of the menu and it will be a shitshow.
Landless2029@lemmy.world 3 weeks ago
Yeah it’s always been skewed. Undercooked burgers and blowing cigarette smoke on it to make it “steaming”.
They just have new and easier ways to misrepresent marketing.
shalafi@lemmy.world 3 weeks ago
zurohki@aussie.zone 3 weeks ago
I mean, you wouldn’t actually want to eat what you saw in the ad. Meat painted with wood varnish to make it shiny, cardboard spacers between layers of a burger to make it stand up more, white paint in the thick shakes, etc.
socialsecurity@piefed.social 3 weeks ago
So they are selling you fake food in pictures with fake descriptions...
And I bet the people will keep using their services anyway. Don't forget to tip on the total bill!
meeeeetch@lemmy.world 3 weeks ago
Oh good, the Burrito Taxi app’s gonna tell me I can order the Whopper from McDonald’s.
PattyMcB@lemmy.world 3 weeks ago
Great… more AI crammed into stuff just because.
Alphane_Moon@lemmy.world 3 weeks ago
payments for user-submitted photos.
Didn’t know this was thing. Is this US-specific?
panda_abyss@lemmy.ca 3 weeks ago
Nope, it’s in Canada too.
Alphane_Moon@lemmy.world 3 weeks ago
Wasn’t a thing when I lived there, but that was pre-COVID. ))
We don’t have this with the delivery services (Glovo, Bolt, Uber Eats).
whotookkarl@lemmy.dbzer0.com 3 weeks ago
Not a hot dog
acosmichippo@lemmy.world 3 weeks ago
the details which it doesn’t seem like most people are reading:
The AI tools can be used to generate descriptions for menu items and summarize customer reviews to quickly highlight feedback regarding areas of the business that need improvement. Uber Eats also says it’s using AI to “detect and enhance low-quality food images” on menus, either by making changes to lighting, resolution, and framing, or editing the food onto different plates or backgrounds. The example images provided by Uber Eats suggest that this feature may also use generative AI to make adjustments to the food itself, such as expanding it or filling in any gaps when digitally re-plating.
AI customer review summaries are pretty common and the AI pictures are mostly focused on improving low-quality pics provided by restaurants. they aren’t generating pics from nothing, in that case user submitted pics are allowed.
SharkAttak@kbin.melroy.org 3 weeks ago
...you just have to trust that those reviews won't get "adjusted" in the process...
IllNess@infosec.pub 3 weeks ago
Japan has strict laws against using fake images for food.
Why can’t the people we vote for represent us?
Zizzy@lemmy.blahaj.zone 3 weeks ago
I mean, the US has similar laws too. It just doesnt matter.
IllNess@infosec.pub 3 weeks ago
I did more research and you are correct.
Source:law.cornel.edu
Okay. Good.
Source:law.cornel.edu
Good. Good.
Source:law.cornel.edu
No! No! No! So a corporation can just pay $5,000 and throw a designer, who was only following directions, under a bus?!
Thedogdrinkscoffee@lemmy.ca 3 weeks ago
Because we forgot how effective public lynchings can be.
jjjalljs@ttrpg.network 3 weeks ago
When a certain saint allegedly shot a CEO dead on the street, there was a big surge in support. Sadly, no one else has followed suit.
A lot of people are sick of the ownership class ruining everything, and would cheer for spilled blood.
If someone shot the ceo of uber dead, people would celebrate. They’re all scum.
AndiHutch@lemmy.zip 3 weeks ago
Politicians were never meant to represent us (the people). We the people was war propaganda to revolt against the English and their king. They have, since the founding of the US, represented the business owners (landowners). And even after giving women and black people the right to vote, the system still mostly represents the interest of the business owners.
Bug report closed: System works as intended.
For the politicians to actually represent us, we the people would need to have some sort of broad agreement on what we do and do not want. But unfortunately, the people don’t have the needed experience or education to come to that agreement. So instead we get 2 different flavors of politicians serving the owners and none serving the people. Pick your favorite team, but they do not currently represent the people’s interest, instead they represent the business owners’ interests.
As a people, our job is to attempt to bend the politicians and business owners’ to our will using what we currently have at our disposal: our actions and our words. But that still won’t get anywhere without many other people backing up our actions and our words with their actions and words. It won’t be easy, but it is necessary if we want to shape our societies future. If we don’t do it, we get shadowy groups like the heritage foundation doing it for the business owners and pushing it on our leaders.
Also the politicians’ job is largely dependent upon them listening to the demands of the businesses lobbyist as of now. If they don’t follow their wishes they can expect a harder battle to keep their seat. They would get less big campaign donations and stronger primary challengers as a result of their noncompliance. This makes our job harder since it is difficult to get them to understand something when their job and salary depends upon them not understanding it.
breecher@sh.itjust.works 3 weeks ago
That is easy (for the US at least). Politicians in the US doesn’t get elected by a majority.