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Gamers Bombard Visa & MasterCard With Emails and Calls Over Steam and itch.io Censorship

⁨557⁩ ⁨likes⁩

Submitted ⁨⁨6⁩ ⁨days⁩ ago⁩ by ⁨Pro@programming.dev⁩ to ⁨games@lemmy.world⁩

https://old.reddit.com/r/Steam/comments/1magfqg/people_are_calling_to_complaint_directly_to_visa/

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Strategy in Practice:

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Comments

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  • chicken@lemmy.dbzer0.com ⁨6⁩ ⁨days⁩ ago

    Sorry, this post has been removed by the moderators of r/Steam.

    Hmmm

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  • VitoRobles@lemmy.today ⁨6⁩ ⁨days⁩ ago

    Working at big major companies, email/harassment campaigns work.

    Some psychopath got the news journalists on my company because we didn’t have a giant American flag in our campus. We were getting hundreds of emails from randos, were getting review bombed online, and they were even sending letters to the CEO.

    We called it flag gate internally. And after a month, there’s that stupid flag.

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  • MotoAsh@lemmy.world ⁨6⁩ ⁨days⁩ ago

    Did this really have to be a ton of screenshots?

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    • Stovetop@lemmy.world ⁨6⁩ ⁨days⁩ ago

      Smartwatch-sized screenshots too for some reason?

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  • iAmTheTot@sh.itjust.works ⁨6⁩ ⁨days⁩ ago

    Gamers rise up

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    • somerandomperson@lemmy.dbzer0.com ⁨4⁩ ⁨days⁩ ago

      You know what? I’m gonna act as dumb and confused as possible, do the same things as the OOP, on multiple phones.

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  • NuXCOM_90Percent@lemmy.zip ⁨6⁩ ⁨days⁩ ago

    Yeah…

    Assuming that was true, (presumably) OOP was just wasting their own time AND hurting the CSRs’ statistics because that is going to be the same “someone complained about X” in the logs/reports.

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    • SheeEttin@lemmy.zip ⁨6⁩ ⁨days⁩ ago

      It’s how the policy got implemented in the first place, so clearly it works.

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      • Zorque@lemmy.world ⁨6⁩ ⁨days⁩ ago

        Nah, pretty sure the policy got implemented in the first place because the deep pockets of the ideological lobbyist group.

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      • NuXCOM_90Percent@lemmy.zip ⁨6⁩ ⁨days⁩ ago

        Complaining, yes.

        Weirdly bragging about wasting half an hour complaining?

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    • surewhynotlem@lemmy.world ⁨6⁩ ⁨days⁩ ago

      hurting the CSRs’ statistics

      Clogging the pipes. Taking up resources. Costing them money and time.

      My last company outsourced call centers and paid per ticket. I promise you this sort of campaign would get noticed and hit the bottom line.

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      • NuXCOM_90Percent@lemmy.zip ⁨6⁩ ⁨days⁩ ago

        And would just lead to outsourcing even more or encouraging a shift toward “AI” instead.

        There are different dimensions here. For the purpose of “hey, maybe don’t glaze the christofacists” it is number of complaints. For the purposes of “Hey, maybe there is a better way than paying these CSRs” it is metrics such as calls resolved per hour and average time per call.

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      • moody@lemmings.world ⁨6⁩ ⁨days⁩ ago

        Clogging the pipes. Taking up resources. Costing them money and time.

        Meh, not really though. The employees are paid whether or not you call. They’re not going to hire more people just to deal with complaints, they’ll just make the wait times longer.

        The number of complaints they receive is going to have a bigger impact than a few people wasting time on the phone.

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  • TeoTwawki@lemmy.world ⁨6⁩ ⁨days⁩ ago

    I think it is also worth making the point that this far right-wing group masquerading as feminists is often dishonest about what content is in the media that they are targeting in order to effect its removal (and generate support from clueless individuals on social media). Just because they told the payment processor the platform was full of visual depictions of vile filth doesn’t mean that is what they were really targetting in their removal demands to steam, resulting in removal of things that indirectly referenced event of a sexual nature, not just hentai games. Dipshits on reddit keep framing this as defending rape.

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