Microsoft saved $500 million using AI — after slashing over 15,000 jobs in 2025

Comments

• pdxfed@lemmy.world ⁨1⁩ ⁨month⁩ ago

  They just stop(ped) offering support for whatever the product or line was. Create a “service portal” that provides results, relevant or not. Creat a forum where people can ask questions that aren’t answered, or if they are it’s the labor of some Stockholm Syndrome user who is trying to help others as they weren’t.

  This won’t stop here, it’s the dream to not actually have to service your product. Imagine being Ford and saying “as is” when a customer asks why the blinker doesn’t work. Insane, right? That is the push here for a few reasons, all $ of course:

  • achieve oligarchy or monopoly
  • enshittfy product
  • remove product support to save on support labor and related infrastructure
  • profit!

  *Profit for a while until people leave or you are replaced but what a profitable run!

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  • JoeKrogan@lemmy.world ⁨1⁩ ⁨month⁩ ago

    And when a competitor arises they just buy them and repeat the process

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  • jubilationtcornpone@sh.itjust.works ⁨1⁩ ⁨month⁩ ago

    Forget servicing the product. Hell, forget the product. Why can’t they just charge every person alive a subscription for existing? You can choose from monthly or annual, which is slightly cheaper, and either way you get nothing in return.

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• RagingSnarkasm@lemmy.world ⁨1⁩ ⁨month⁩ ago

  If you have 15,000 jobs that could be done by the current state of AI, that says a lot more about your management team than anything else.

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• atticus88th@lemmy.world ⁨1⁩ ⁨month⁩ ago

  Saved $500M but spent $80B. That’s a $79.5B loss.

  Im sure that $500M will magically start making it worth it.

  I’ll be right back, going to ask AI how.

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• cupcakezealot@piefed.blahaj.zone ⁨1⁩ ⁨month⁩ ago

  remember 10 years ago when tech companies were actually doing interesting things instead of just being ai slop

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  • MonkderVierte@lemmy.zip ⁨1⁩ ⁨month⁩ ago

    That was 20 years ago.

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• Naich@lemmings.world ⁨1⁩ ⁨month⁩ ago

  That’ll be why Microsoft stuff is so shitty.

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• Deestan@lemmy.world ⁨1⁩ ⁨month⁩ ago

  Don’t say “impressive productivity gains” when they are doing less and worse.

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• nightwatch_admin@feddit.nl ⁨1⁩ ⁨month⁩ ago

  lmao they just cut jobs to pay for their trashy ai.

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• Almacca@aussie.zone ⁨1⁩ ⁨month⁩ ago

  And what are they going to do with that money they ‘saved’?

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  • PushButton@lemmy.world ⁨1⁩ ⁨month⁩ ago

    Pay that power bill…

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    • Almacca@aussie.zone ⁨1⁩ ⁨month⁩ ago

      Oh, well that’s ok then. :|

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• resipsaloquitur@lemmy.world ⁨1⁩ ⁨month⁩ ago

  Did they.

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• romantired@shibanu.app ⁨1⁩ ⁨month⁩ ago

  Finally, some normal news. Silly people are doomed. Machines will prevail!

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• Imgonnatrythis@sh.itjust.works ⁨1⁩ ⁨month⁩ ago

  Goodness, that poor man’s head looks like it’s about to enter a massive anus.

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