Comment on Supermarket responds after Reddit user’s warning about self-checkout overcharge — ‘Was annoyed that the total amount due on my supermarket purchase did not equate to the individual items I purchased.’

Schmidtster@lemmynsfw.com ⁨11⁩ ⁨months⁩ ago

• AbouBenAdhem@lemmy.world ⁨11⁩ ⁨months⁩ ago

  Even if it was a one-time glitch that was resolved in-store, it implies that the prices shown on-screen aren’t necessarily the same prices used internally to compute the total.

  That could merit a heads-up post for people to double-check their totals, though not the suggestion of anything more nefarious.

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  • Schmidtster@lemmynsfw.com ⁨11⁩ ⁨months⁩ ago

    Things misscan all the time, they are using a hot topic to make an agenda.

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    • Pheonixdown@lemm.ee ⁨11⁩ ⁨months⁩ ago

      Nah, this wasn’t an issue with the scanner, it’s an issue with the core design of the software. For whatever reason, it uses different value fields when determining the price to display for an item and the price used in the total, that means this problem can occur for any number of items and the only way to detect it is to manually total the receipt. It’s a fundamental problem with the software and their pricing change control process and a good PSA, the negative headline draws better attention than the positive, which is that anyone could be charged incorrectly. That the store was able to fix it is also good to include, but it is an expected responsibility of the store to do so, not some positive spin.

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    • KairuByte@lemmy.dbzer0.com ⁨11⁩ ⁨months⁩ ago

      How is this an mis-scan? Everything was scanned into the system, all recognized, all properly entered. The problem came with the display of that information. There was nothing wrong with the scan.

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• fidodo@lemmy.world ⁨11⁩ ⁨months⁩ ago

  That’s still a major software bug. What a POS.

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  • SirSamuel@lemmy.world ⁨11⁩ ⁨months⁩ ago

    It is indeed a Point of Sale, albeit a shitty one

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  • OldWoodFrame@lemm.ee ⁨11⁩ ⁨months⁩ ago

    Not major if it only impacts the price shown on the itemized price screen of clearance mangos in one store and the total price charged is correct.

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• corsicanguppy@lemmy.ca ⁨11⁩ ⁨months⁩ ago

  instore

  Not a word, my dude.

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  • Schmidtster@lemmynsfw.com ⁨11⁩ ⁨months⁩ ago

    In-store is, and language is fluid. If you understood what I meant we succeeded in communicating, anything else is you just trying to be better than someone else.

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    • lolcatnip@reddthat.com ⁨11⁩ ⁨months⁩ ago

      Languageisfluid isacommon excusefor people whoare justwrong.

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      • Kachilde@lemmy.world ⁨11⁩ ⁨months⁩ ago

        Thefact thatyour commentcan stillbe understood kindof disprovesyour point.

        Beingpedantic aboutspaces andhyphens in anonline comment-section doesn’t makeyou a better-person.

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      • Schmidtster@lemmynsfw.com ⁨11⁩ ⁨months⁩ ago

        Okay Luddite.

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      • abbotsbury@lemmy.world ⁨11⁩ ⁨months⁩ ago

        Except language is demonstrably fluid, meanwhile it seems like your grasping of prescriptive pedantry is coincidentally just a lazy reason to try and be correct when everyone knew what “instore” meant.

        Do you say “God be with you” when departing, or just goodbye?

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  • tenextrathrills@lemmynsfw.com ⁨11⁩ ⁨months⁩ ago

    Is gofuckyourself a word?

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    • ItsAFake@lemmus.org ⁨11⁩ ⁨months⁩ ago

      It is to me.

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  • ABCDE@lemmy.world ⁨11⁩ ⁨months⁩ ago

    www.oxfordlearnersdictionaries.com/…/in-store?q=i…

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• Cocodapuf@lemmy.world ⁨11⁩ ⁨months⁩ ago

  Is this news?

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• helenslunch@feddit.nl ⁨11⁩ ⁨months⁩ ago

  What’s even worse is 7News published the story.

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