Comment on Duckstation(one of the most popular PS1 Emulators) dev plans on eventually dropping Linux support due to Linux users, especially Arch Linux users.

FunnyUsername@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

• Feathercrown@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  “I don’t want to get bad reviews so I’m going to be a massive dick to my users”

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• APassenger@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  Can you help me underatand where you proved him wrong?

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  • scratchee@feddit.uk ⁨3⁩ ⁨weeks⁩ ago

    Who said he was wrong? He basically guaranteed that android users will respond that way by refusing to support them, thus ensuring he will always be right about them

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    • APassenger@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      He’s not obligated to provide that support. But the tone sure makes it seem expected.

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      • Eagle0110@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

        He’s not obligated to provide support but there are infinitely many ways for decline providing support without insulting someone for being an Android user, and insulting Android users in general, at the same time, literally the moment when someone sought for support.

        Especially when Discord is not even inherently a support platform to begin with, Discord is a fricking instant massaging platform, this is fundamentally no different from insulting a stranger on the street the moment they started a conversation, with the most BS insult ever.

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      • scratchee@feddit.uk ⁨3⁩ ⁨weeks⁩ ago

        And android users are not obligated to give a good review after not receiving support.

        I have no problem with his actions, (if he doesn’t have the resources/energy/time to support on all platforms, who can complain about that?), but I don’t think he’s very good at the whole communicating with other humans part of software that sadly in the OSS world tends to fall on the same devs that do the work, he could have avoided both this comment thread and the angry android user above with zero extra effort by simply phrasing things better.

        The particular poor phrasing he chose seems to imply to me that he’s lumping all users of each platform together in his head, and each negative interaction builds on the previous, which isn’t the healthiest attitude, and does indeed make him look like an arsehole to anyone who’s just turned up and hasn’t yet done anything wrong.

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      • Lifter@discuss.tchncs.de ⁨3⁩ ⁨weeks⁩ ago

        No, but the app will inevitably have bad reviews on Android because it will not be as good - both technically and in yerms of “customer service”.

        FOSS can’t usually compete with big tech in this area and it is one of the biggest drawbacks to FOSS in general. You are on your own.

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• A_norny_mousse@feddit.org ⁨3⁩ ⁨weeks⁩ ago

  instead of offering any aid or insight, i was immediately stereotyped as “an android user” and told “we don’t offer tech support for android” basically for no other reason than “because android users bitch too much and then give you a bad review,”

  This sounds like there were several users berating you, not (just) the developer?

  It’s a tricky one. You can’t ban every user from your Discord just for being condescending.

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  • kadup@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    The developer also had a massive drama with RetroArch because, wait for it… “RetroArch users complain too much!” so that’s actually a common sentiment coming from them and it’s absolutely not restricted to Linux. He hates Linux users, Android users, RetroArch users… at this point I wonder why even publish this as a public user facing project at all, he clearly hates users.

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    • kayohtie@pawb.social ⁨3⁩ ⁨weeks⁩ ago

      In his defense, a LOT of emulator maintainers have this sentiment about RetroArch, so I can’t fault him too much for that one in particular.

      I do get the sense this is more common with emulators in general.

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      • kadup@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

        In his defense, a LOT of emulator maintainers have this sentiment about RetroArch, so I can’t fault him too much for that one in particular.

        Then release your emulator as a paid app for iOS with a closed source and go nuts. Otherwise it’s like going out naked during a rainy day and shouting you’re getting wet.

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      • UnsavoryMollusk@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

        What is the problem with retroarch ? Am curious.

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  • dustyData@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    I’ve seen this, some server Admins and mods actually encourage the behavior via modeling. They do it once and that gives permission to the other users to act similarly. Becoming a cultural problem with the whole server. Then they don’t ever correct or moderate the behavior, further encouraging it.

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• prole@lemmy.blahaj.zone ⁨3⁩ ⁨weeks⁩ ago

  Sounds like someone who uses Windows and is annoyed that anyone else uses anything other than Windows.

  I dunno about anyone else, but that’s a giant red flag for me when it comes to software devs

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  • sugar_in_your_tea@sh.itjust.works ⁨3⁩ ⁨weeks⁩ ago

    Eh, I use Linux and am annoyed at issues from users on other systems. I don’t know Windows dev very well, so fixing issues on Windows is a pain for me. Likewise for macOS.

    So I get it.

    That said, the proper way to handle this is to make it explicit what platforms are supported and which are not, accept fixes for unsupported platforms that don’t break supported platforms, close issues related to packaging and whatnot on other platforms, and leave open and ignore issues for unsupported platforms. Let the community support what they want, and focus on what you want.

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• elucubra@sopuli.xyz ⁨3⁩ ⁨weeks⁩ ago

  it genuinely seems like this guy hates developing duckstation at all.

  I don’t think you get it. He probably enjoys creating, and achieving something awesome. He has no obligation to deal with entitled users of what he gives away

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  • drspawndisaster@sh.itjust.works ⁨3⁩ ⁨weeks⁩ ago

    Then he really shouldn’t have a discord server where he offers tech support.

    It’s one thing to not give anyone lemonade, you’re never obligated to do that for no reason, however it’s another thing to set up a free lemonade stand and tell whoever tries to get lemonade that they’re annoying and to go away.

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  • DivineDev@piefed.social ⁨3⁩ ⁨weeks⁩ ago

    If he just wants to create something and not deal with any user issues, he could just do that. Going out of his way to tell users to fuck off is extra work he could just not do and everyone would be happier

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  • zarkanian@sh.itjust.works ⁨3⁩ ⁨weeks⁩ ago

    You mean “self-entitled”. “Entitled” means that you actually are owed something. It’s like the difference between righteous and self-righteous.

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    • elucubra@sopuli.xyz ⁨3⁩ ⁨weeks⁩ ago

      Merriam Webster seems to agree with me.

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• A_Random_Idiot@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  Sounds like hes just tired of dealing with idiots.

  Which I can sympathise with.

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  • woelkchen@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Who forces him to respond to such messages on Discord? He can just not engage with people of whom he thinks are idiots.

    If he doesn’t want to engage with users at all, maybe not set up a Discord in the first place.

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    • Zexks@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      No. Some people just simply can’t ignore that shit. Why can’t those users just not post asinine comments.

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      • woelkchen@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

        So not setting up a Discord in the first place is not an option because some people are so desperate to get feedback even though they are annoyed by feedback?

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• arararagi@ani.social ⁨3⁩ ⁨weeks⁩ ago

  I mean, he’s not wrong, plenty of pre-release games allow you to download before it’s out, then android users go and give it 1 star because the servers aren’t open yet.

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