People with money will always find a way to run away from consequences.
Glitch@lemmy.dbzer0.com 4 weeks ago
Seems like they may be hurting themselves in the long run, I hope it fails miserably
ProgrammingSocks@pawb.social 4 weeks ago
MonkderVierte@lemmy.ml 4 weeks ago
Sure. But in the meantime, calls will get worse.
Fredselfish@lemmy.world 4 weeks ago
Just tried call a appliance service fucking told me that customer service was now all AI no human. I fucking hung up.
Lost_My_Mind@lemmy.world 4 weeks ago
No no. Don’t just hang up. Tell us who it was so we can ALL avoid buying their products.
taladar@sh.itjust.works 4 weeks ago
True innovation in the area of making existence even more miserable, as if using phones for support wasn’t bad enough on its own already.
futatorius@lemm.ee 4 weeks ago
That deters people from using call centers, which saves the firm money.
SocialMediaRefugee@lemmy.world 4 weeks ago
Odds are there will be no other options left for us and we’ll have to use them whether we like it or not.
acosmichippo@lemmy.world 4 weeks ago
call centers got worse after outsourcing them overseas and we still have them.
futatorius@lemm.ee 4 weeks ago
“I experienced imperfect health, had herpes. So don’t complain about your cancer.”
acosmichippo@lemmy.world 4 weeks ago
uh, you completely missed the point. the point is we could very well be stuck with this shit because it’ll save businesses money. they don’t care if it’s worse.
Lexam@lemmy.world 4 weeks ago
They don’t care about the long run.
dantheclamman@lemmy.world 4 weeks ago
Yep, just gut one business after another for the quarterly returns. Same logic as the thieves stripping copper from street lights, just at a bigger scale
futatorius@lemm.ee 4 weeks ago
When they bought a firm I worked at, their goal was to asset-strip the pension fund. Luckily they lost a big court case over that and were forced to repay their ill-gotten gains, though we were still worse off than we would have been because of the legal fees.