New Discord TOS binds you to forced arbitration - Opt-Out Now

Submitted ⁨⁨5⁩ ⁨weeks⁩ ago⁩ by ⁨empireOfLove2@lemmy.dbzer0.com⁩ to ⁨privacyguides@lemmy.one⁩

cross-posted from: lemmy.dbzer0.com/post/17618684

Forced arbitration means any legal disputes you may have with Discord must be resolved through a single third party mediator, who 99% of the time is chosen by, and will rule in favor of, the corporation/Discord. This effectively removes all your legal rights as a consumer, because arbitration decisions are legally binding and non-appealable.

The new ToS goes into effect April 15th, 2024.

YOU CAN OPT OUT OF ARBITRATION. You must email arbitration-opt-out@discord.com BEFORE MAY 15TH (30 days after ToS effective date) with your username stating that you wish to opt out of the arbitration clause. Once May 15th passes you are bound to arbitration with Discord forever.

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Opt-out before it’s too late.

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Comments

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ExtremeDullard@lemmy.sdf.org ⁨5⁩ ⁨weeks⁩ ago
Even simpler: don’t do Discord.

I was invited to some Discord chatroom once: when I hit the website, the list of blocked scripts in uBlock Origin was longer than my arm. That was all I needed to close the tab immediately. I don’t need to run 500 trackers from sketchy advertisement companies to join a glorified IRC chatroom with enough emojis and color to put an epileptic sufferer in danger.

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- sj_zero ⁨4⁩ ⁨weeks⁩ ago
  Imo the future is federated and self-hosted. Maybe not for everyone, but for me.
GravitySpoiled@lemmy.ml ⁨5⁩ ⁨weeks⁩ ago
There’s an even easier method, if you do not log in for a year or so, discord deletes your account

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- can@sh.itjust.works ⁨5⁩ ⁨weeks⁩ ago
  Seriously?
  
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- Killer@lemmy.world ⁨4⁩ ⁨weeks⁩ ago
  You can also just request them to delete your account. Takes 30 days from request i think.
  
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jaykay@lemmy.zip ⁨5⁩ ⁨weeks⁩ ago
I hate it’s not a button so much. They’re making opting out as big of a pain in the ass as possible -_-

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- Draegur@lemm.ee ⁨5⁩ ⁨weeks⁩ ago
  imagine if they said that they required a notarized certified letter sent via snail mail
  
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  - sadreality@kbin.social ⁨5⁩ ⁨weeks⁩ ago
    With a picture of your passport and buthole in two copies.
    
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- person@lemm.ee ⁨5⁩ ⁨weeks⁩ ago
  Funny thing is- a very tiny amount of users would even know about the button’s existence anyway.
  
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Fijxu@programming.dev ⁨4⁩ ⁨weeks⁩ ago
Can I ask how this is going to affect other countries outside the US? I do not want to accept something that I do not really know how to handle because it doesn’t really apply to my country.

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- revisable677@feddit.de ⁨4⁩ ⁨weeks⁩ ago
  Just a reminder for me to check this thread later.
  
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hedgehog@ttrpg.network ⁨5⁩ ⁨weeks⁩ ago
For anyone who didn’t click into the original post and whose client didn’t include its text, here are the instructions for opting out:

Opt-out. You can decline this agreement to arbitrate by emailing an opt-out notice to arbitration-opt-out@discord.com within 30 days of April 15, 2024 or when you first register your Discord account, whichever is later; otherwise, you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of these arbitration provisions, Discord also will not be bound by them.

Note that the forced arbitration clause applies only to Discord users in the US. The class action waiver appears to apply regardless.

This is also not a new addition to their TOS, but it does appear to require opting out again even if you already did, and to grant an additional opt out opportunity if you didn’t.

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KuroeNekoDemon@sh.itjust.works ⁨4⁩ ⁨weeks⁩ ago
Um this is not going to hold up in the Ontario Consumer Protection Tribunal due to this: Ontario’s Consumer Protection Act, 2002 (“Consumer Protection Act”) prohibits mandatory arbitration clauses and class action waivers in consumer agreements.

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- melpomenesclevage@lemm.ee ⁨4⁩ ⁨weeks⁩ ago
  The fact that they’re even trying thus needs to trigger an exodus.friends don’t let friends use discord.
  
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  - KuroeNekoDemon@sh.itjust.works ⁨4⁩ ⁨weeks⁩ ago
    Just give me a snippet to file a consumer protection application. It’ll get struct down
    
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Quacksalber@sh.itjust.works ⁨5⁩ ⁨weeks⁩ ago
It has to be noted that this applies to US citizens. For EU citizens the arbitration rules do not apply. Instead, they get an EU body that handles disputes:

If you reside in the European Union, you may also be entitled to submit your complaint to the European Commission’s Online Dispute Resolution (ODR) Platform or the Out-of-Court Dispute Settlement (“OCDS”) mechanism under DSA Article 21.

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SquishyPandaDev@yiffit.net ⁨5⁩ ⁨weeks⁩ ago
Wait to you read other software TOS. Like it or not, forced arbitration is pretty standard.

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- index@sh.itjust.works ⁨5⁩ ⁨weeks⁩ ago
  didn’t see it when i sign up to lemmy
  
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A_Very_Big_Fan@lemmy.world ⁨5⁩ ⁨weeks⁩ ago
I was skeptical about all the hate Discord has been getting recently, but this settled it for me

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- Fiivemacs@lemmy.ca ⁨5⁩ ⁨weeks⁩ ago
  It’s ALL companies…be skeptical of every single company out there. None of them have their products, or customers care and safety in mind. You are literally disposable to them all…treat them the exact same way.
  
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  - A_Very_Big_Fan@lemmy.world ⁨5⁩ ⁨weeks⁩ ago
    Eh, mostly true but there are good ones. From Software has a great track record, for example.
    
    Definitely an exception to the rule tho
    
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- index@sh.itjust.works ⁨5⁩ ⁨weeks⁩ ago
  spyware.neocities.org/articles/discord
  
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umami_wasbi@lemmy.ml ⁨4⁩ ⁨weeks⁩ ago
Does that applies to accounts registered in the US but now I’m not physically lived in?

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- melpomenesclevage@lemm.ee ⁨4⁩ ⁨weeks⁩ ago
  Innocence is no protection, truth is no defense.
  
  It will if they can make it. Ditch this shit in every way you can.
  
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Gooey0210@sh.itjust.works ⁨4⁩ ⁨weeks⁩ ago
Is anyone still using discord? 🫠

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- Bezier@suppo.fi ⁨4⁩ ⁨weeks⁩ ago
  It can be very hard to avoid.
  
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  - Gooey0210@sh.itjust.works ⁨4⁩ ⁨weeks⁩ ago
    Isn’t everyone living in a Foss bubble already? 🥲
    
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- Martineski@lemmy.dbzer0.com ⁨4⁩ ⁨weeks⁩ ago
  It’s hard NOT to use it when every damn project uses it for announcements and discussions.
  
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  - Landless2029@lemmy.world ⁨4⁩ ⁨weeks⁩ ago
    Be me.
    
    Playing game. Custom mod.
    
    New release! Much excite. Find bug.
    
    Investigate bug. Find replication steps. Take several screenshots.
    
    Go to report bug. No git. Only discord links.
    
    Delete screenshots and go back to playing.
    
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  - Gooey0210@sh.itjust.works ⁨4⁩ ⁨weeks⁩ ago
    For me it’s matrix, very rarely can see anyone advertising discord
    
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belated_frog_pants@beehaw.org ⁨4⁩ ⁨weeks⁩ ago
Fun, so you cant sue over them selling your data to ai

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SevFTW@feddit.de ⁨5⁩ ⁨weeks⁩ ago
lmao no way in hell this is legally binding

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- survivalmachine@beehaw.org ⁨5⁩ ⁨weeks⁩ ago
  Welcome to America. New here?
  
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yeah@feddit.uk ⁨5⁩ ⁨weeks⁩ ago
Nice one 😁

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moon@lemmy.cafe ⁨5⁩ ⁨weeks⁩ ago
Why is forced arbitration legal

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