Creality's Warranty Loophole: How They Tried to Charge Us $30 for a Defective Sensor

Comments

• Pika@sh.itjust.works ⁨3⁩ ⁨weeks⁩ ago

  my takeaway is don’t buy from this company.

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• db0@lemmy.dbzer0.com ⁨3⁩ ⁨weeks⁩ ago

  Pretty much every companies tries that. I had a 1000 Eur projector whose lamp failed after 7 months of basic “evening TV” use . Clearly unreasonable. The company tried to argue we needed to pay 200 Eur for a new lamp because we exceeded its lifetime hours. Clearly bullshit but not much I could do since they labeled the lamp as consumable. I managed to get them to send me a replacement for 100 which lasted 3 years

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  • squaresinger@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Hint for the next time: projector companies only sell the bulbs in a cheap metal cradle and they ask for a butload of money for that.

    But you can also get the lamp without the cradle from Amazon or similar places. It’s the same lamp since projector companies don’t manufacture the lamps themselves, usually its Osram. And if you buy the lamp without the cradle you pay a quarter of the price of with a cradle (at least that’s the price difference on my projector).

    You then just have to pop the old bulb out of the cradle and put the new one in, it’s super easy.

    Just look at the bulb in the cradle and google the product name of the bulb.

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    • KairuByte@lemmy.dbzer0.com ⁨3⁩ ⁨weeks⁩ ago

      Funnily enough, the same thing goes for battery “packs” in UPS units. The UPS costs ~$2500? The replacement “packs” will cost a few hundred dollars at least. But the batteries are standard 99.9% of the time, and cost 1/4th the pack if you simply disassemble your existing pack and transfer the hardware onto the new batteries.

      I’ve saved hundreds doing this, and since the batteries are standardized, you can usually find a great deal on them beyond their regular price.

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    • db0@lemmy.dbzer0.com ⁨3⁩ ⁨weeks⁩ ago

      Ah that’s for the tip. I was able to find lamps and cradles together for 100 Eur but I never thought to look for just the lamp anymore. I was stopped buying lamps when I realized I could buy a new projector for the same price as my optoma lamp after like 8 years of having it. Unfortunately those projectors don’t seem to be made to allow for lamp switching

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• DudeImMacGyver@kbin.earth ⁨3⁩ ⁨weeks⁩ ago

  Creality fucking sucks, the only good thing about them is that they're cheap (which is also a bad thing).

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  • spitfire@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    Their software is somewhat open too, and you can root it unlike some other printers

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    • fhein@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

      If it wasn’t open, they would be violating the licences of the FOSS projects it’s forked from. Their firmwares inherit GPLv3 from Marlin, and CrealityPrint inherits AGPLv3 from slic3r (via Orca Slicer, Bambu Studio and PrusaSlicer).

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• SaveTheTuaHawk@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago

  Creality is for printing virgins. Move on as fast as you can.

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  • paf@jlai.lu ⁨3⁩ ⁨weeks⁩ ago

    Meanwhile bambulab do not want to recognize an issue which could lead to a fire…

    www.youtube.com/watch?v=hiBRVFe1TyQ

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    • cepelinas@sopuli.xyz ⁨3⁩ ⁨weeks⁩ ago

      Anet2

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    • TheButtonJustSpins@infosec.pub ⁨3⁩ ⁨weeks⁩ ago

      tl;dw?

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  • axexrx@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

    …What company would you recommend if I do decide to start printing virgins?

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    • Munkisquisher@lemmy.nz ⁨3⁩ ⁨weeks⁩ ago

      Prusa, all day long if you want to be 3d printing. Then build a voron if you want a 3d printer hobby.

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• Grass@sh.itjust.works ⁨3⁩ ⁨weeks⁩ ago

  I did up a few of the printed ones that use mouse click buttons and they are way better

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  • optissima@lemmy.ml ⁨2⁩ ⁨weeks⁩ ago

    Link a the best?

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• spitfire@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

  I had them replace it 3 times before I got a working one. By the time it was delivered I’ve returned my Ender 3 V3 KE and got…K1. I am much happier with it though, and I’ve even mounted that CR-Touch on it at się point;)

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• ThePantser@sh.itjust.works ⁨3⁩ ⁨weeks⁩ ago

  Not a consumable since they sell replacement probes.

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  • XTL@sopuli.xyz ⁨3⁩ ⁨weeks⁩ ago

    That’s what en.wikipedia.org/wiki/Consumables mean.

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