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Content moderation is what a 21st century hazardous job looks like

⁨208⁩ ⁨likes⁩

Submitted ⁨⁨1⁩ ⁨month⁩ ago⁩ by ⁨chobeat@lemmy.ml⁩ to ⁨technology@lemmy.world⁩

https://www.equaltimes.org/content-moderation-is-what-a-21st?lang=en

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  • kibiz0r@midwest.social ⁨1⁩ ⁨month⁩ ago

    “If something you see is really difficult then you can leave your desk, but at that moment you have to remember to put on your computer that you are on ‘wellbeing’,” explains Eyvazzadeh. “But if the supervisors think you are using wellbeing more than you should, they will intervene. They would say: ‘Your ‘production’ time is a bit lower than expected, you have been on wellbeing a lot.’ So you are pressured to increase your time on ‘production’ by decreasing your ‘wellbeing.’”

    It’s bad enough we make overseas workers spend all day pulling the lever of a slot machine that yields mis-flagged puppy videos and gruesome beheadings with equal likelihood, but then we stack NDAs, legal obstacles, surveillance, and KPI admonishment on top of it.

    If you wrote this in a sci-fi novel, your editor would say “that’s a little cartoonishly evil, isn’t it?”

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    • Fredselfish@lemmy.world ⁨1⁩ ⁨month⁩ ago

      We have a company in Oklahoma that moderates tiltok they get a 30 minute wellbeing time period. Including their regular breaks. But they see sone pretty fucked up shit. Just saying it’s not just overseas people we make to do this stuff.

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  • SARGE@startrek.website ⁨1⁩ ⁨month⁩ ago

    I tried being a moderator on a forum once, and after alerting admins and the FBI about csam less than a week in, I decided I was done being a moderator.

    It was a forum for RC stuff, mostly diy rc planes.

    Unfortunately, therapy only helps you cope, it doesn’t let you forget.

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    • pebbles@sh.itjust.works ⁨1⁩ ⁨month⁩ ago

      Jesus Christ. On an RC website?! I just don’t even know how to process that. That doesn’t make any sense.

      So sorry you had to see that.

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  • ramble81@lemm.ee ⁨1⁩ ⁨month⁩ ago

    The internet was simultaneously the best and worst thing for humanity.

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    • heavydust@sh.itjust.works ⁨1⁩ ⁨month⁩ ago

      Browsers with a GUI was a mistake. We should have stayed with CLI tools: telnet, ftp, and Lynx if you really want to read a web site.

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    • Noodle07@lemmy.world ⁨1⁩ ⁨month⁩ ago

      Agriculture 2.0

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  • Viri4thus@feddit.org ⁨1⁩ ⁨month⁩ ago

    Let me know how many content moderators contract hep-C through the screen.

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    • atrielienz@lemmy.world ⁨1⁩ ⁨month⁩ ago

      So, are you one of the “mental healthcare isn’t real healthcare” people, or are you just butthurt and unable to be objective because some mod banned you one time?

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      • Viri4thus@feddit.org ⁨1⁩ ⁨month⁩ ago

        Mental healthcare is one of the most neglected forms of care in current modern western society. It IS and always HAS BEEN a serious and damaging form of disease.

        What it isn’t is comparable to black lung or COPD in content moderation teams. The exaggeration by hacks like Miceli, to justify her grift and the continued funneling of grants towards her dubious work at TUB does more disservice for the cause than helps. It creates a situation of Peter and the Wolf and makes access to care extremely complicated to people who are suffering from mental illness, with severe social and personal consequences.

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  • Lemmist@lemm.ee ⁨1⁩ ⁨month⁩ ago

    Poor little fascist sensors. Their job is so hard…

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    • donuts@lemmy.world ⁨1⁩ ⁨month⁩ ago

      We’re talking about removing hate speech, porn (including CSAM) and gore.

      This has a real impact on mental health and there should be a support network for those who regularly interact with this kind of material.

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      • chobeat@lemmy.ml ⁨1⁩ ⁨month⁩ ago

        also shaming anybody for the labor they have to do to survive is the most reactionary patronizing bullshit ever.

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    • el_muerte@lemm.ee ⁨1⁩ ⁨month⁩ ago

      You mad all the CP you share keeps getting taken down?

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  • umbrella@lemmy.ml ⁨1⁩ ⁨month⁩ ago

    are lemmy mods already seeing this type of stuff regularly or are we too small just yet?

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    • T156@lemmy.world ⁨1⁩ ⁨month⁩ ago

      No, they are. There was a spam wave some time ago that had people upload gore and other things onto instances.

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  • missandry351@lemmings.world ⁨1⁩ ⁨month⁩ ago

    Done that for almost 3 years it wasn’t so bad because bots catch the really bad stuff but like 10 years ago or so it was really bad…

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