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Comments

• adespoton@lemmy.ca ⁨2⁩ ⁨weeks⁩ ago

  They’re right! They shouldn’t be responsible for products sold by third parties. If I go to Walmart and buy something, I shouldn’t be allowed to seek remedy from Amazon.

  However, Amazon Marketplace is run by Amazon. If I buy something from Amazon (receipt is from Amazon) and it’s delivered by Amazon, I sure expect Amazon to remedy any issues, and I expect them to go up the chain to their marketplace suppliers seeking remedy too.

  Can’t because they’re not in the same country? Then don’t let them sell stuff on your marketplace.

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  • futatorius@lemm.ee ⁨2⁩ ⁨weeks⁩ ago

    This is like Uber saying they’re not subject to taxi regulations because something something “on the web.” Yet they are functionally the same as a taxi service, except for their predatory surge pricing algorithm (which regular taxi firms do now too-- thanks a lot, Uberrhoids).

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  • gian@lemmy.grys.it ⁨2⁩ ⁨weeks⁩ ago

    They’re right! They shouldn’t be responsible for products sold by third parties. If I go to Walmart and buy something, I shouldn’t be allowed to seek remedy from Amazon.

    I don’t disagree but there is a point that should be considered: Amazon probably get a percentage from the sell, so it earn money even from third parties.

    Now, I don’t think that Amazon has any responsability about recalling or any other remedy options, but they should at least forced to put a warning on the product page saying that the product is recalled or whatever it is. Even only sending a e-mail to every buyer is good (and Amazon obviously know who buy a product), then it is the buyer that will decide what to do.

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• SpaceNoodle@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  If you buy an ACME widget at K-Mart, and it bursts into flames, do you sue ACME, or K-Mart?

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  • Ganbat@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

    You sure ACME, but K-mart still has to act on the recall.

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  • catloaf@lemm.ee ⁨2⁩ ⁨weeks⁩ ago

    Both, actually.

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  • CatsGoMOW@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    I don’t disagree. But I think they’re trying to make the nuance that Amazon isn’t the one that sold the item (K-Mart in your example). Instead, the third-party was the seller. And I guess that just makes Amazon a facilitator or something that isn’t responsible.

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    • MagicShel@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

      If the difference between Amazon-sold product’s and third-party-sold products isn’t clear (and it isn’t) then Amazon should be held responsible. It’s like if those AT&T sales people at Costco sold you a phone that caught your face on fire, then Costco is reasonably responsible because they are lending their credibility to a negligent third party. Possible mitigated if they made a good faith effort to distance themselves from third party sellers.

      So there is some nuance to it (IMO).

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• BigTrout75@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

  🤔 guess we’ll all find out in like 10 years

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• Apricot@lemm.ee ⁨2⁩ ⁨weeks⁩ ago

  If I hand a child a battery with leaky acid and it burns their hands, why should I be responsible? It’s not my battery!!

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