Comment on Nope
MewtwoLikesMemes@lemmy.world 1 month ago
Yup. Don’t know why they ask for that if not for shady stuff.
Having worked at a bunch of SaaS products, it’s actually not that shady (at least in those cases i’ve seen). Free users are low value but they can cost a ton in support and commercial effort. Asking for a credit card upfront is just a simple way to filter for people who actually intend to buy the product.
OP’s reaction is not a bug, it’s the feature.
Sorry, no. The only reason you could possibly want my credit card information is so that you can start collecting rent if I forget to cancel, which is the goal. That is an extremely shady way to collect customers marks.
lmao what a nuanced point of view, you seem to have vast personal experience of this kind of things
OK. For what other reason could you need my credit card information?
I’ve previously been converted off free trials that way. So it can definitely work.
In the tech sector it can also work as free advertising for the company the trial person works at. I’m for example using a tool on the free tier for log aggregation and monitoring which I really like. I’ve thought of doing a startup sometime within the next year and at that point I already know that tool and will probably look at implementing that as the first option.
Self hosters are a powerful marketing tool.
Yes, it’s a classic.
Pre-market fit it makes sense to be 100% free, as you want to gauge whether your product is attractive to people.
Post-market fit you already know the product has traction, so now you want to gauge whether it is attractive enough for people to pay for it.
Free users are low value but they can cost a ton in support and commercial effort
Maybe they shouldn’t offer a free trial then
Or maybe they should keep their free trial and just filter out randos with a credit card wall. It’s a simple and cheap way to keep your user base high value. And as attested by the OP’s meme, it just works!
Stovetop@lemmy.world 1 month ago
It’s because auto-renewal is always turned on by default and they’re hoping people forget they signed up.
NaibofTabr@infosec.pub 1 month ago
So, shady stuff.
Stovetop@lemmy.world 1 month ago
Oh 100%. One of the many ways corporations try to pull money out of your wallet when you’re not looking.
In these sorts of situations, I’ve sometimes made use of a temporary card using services like privacy.com. Lets you sign up for free trials that require cards without giving them any real card details. That way, if you happen to forget to remove the subscription (or if they are so draconian they make it nearly impossible to do so) the transaction fails to process when they try to charge you.
Sometimes even banks provide temporary/virtual card services for their members, too.
MewtwoLikesMemes@lemmy.world 1 month ago
^ My point exactly.