And it’s a million times better for people trying to troubleshoot.
1 forum post can solve many problems, rather than having to have each person ask in a support chat that’s not searchable.
Carighan@lemmy.world 6 months ago
What I hate most about this is how they now moved to Rocket Chat.
Come on people. Use a forum. Get the message, finally. Do it!
Untitled4774@sh.itjust.works 6 months ago
IronKrill@lemmy.ca 6 months ago
Technically Discord is trying to solve this with rheir threads feature, but I’ve found either the server owners don’t force it or the users don’t use it. Either way, it sucks.
asexualchangeling@lemmy.ml 6 months ago
You still have to sign in to use discord, thus making it kinda garbage for support
merthyr1831@lemmy.world 6 months ago
The threads/forum feature on discord is just awful. Topics get buried and I think the general ethos of discord encourages people to just spam in the chat channels rather than wait in a forum for help.
meldrik@lemmy.wtf 6 months ago
Can’t find the answer via a search engine though. You first have to find out where to look for the answer, before you can ask it.
GBU_28@lemm.ee 6 months ago
They need to be using an encrypted platform hosted in a country out of reach of Nintendo
EngineerGaming@feddit.nl 6 months ago
Not platform. Protocol.
GBU_28@lemm.ee 6 months ago
Semantics, given the scope and intention of my comment
bfg9k@lemmy.world 6 months ago
It’s so goddamn easy to set up a basic forum site for a few bucks a month, and it’s not like there aren’t hundreds of options for file sharing as well.
The Xbox and PSP modding forums were where I used to hang out before Reddit, a well-designed and run forum is so much better than trying to basically make a website out of a chat room.
Cybersteel@lemmy.world 6 months ago
I think most of those old forums are gone now.
daltotron@lemmy.world 6 months ago
Still not the point of a live-chat application. The use case is not the same as a forum. You want an archive where everything is well-organized and most questions have already been answered. Discord and other live chat services are more like live tech support, to fill the gap between the raw technical documentation found in GitHub, and the just getting started guide or FAQ, which are usually lightweight enough that they could be posted anywhere. Discord doesn’t exist to be an archive that holds all the knowledge, discord exists so that when you open an app, you can go in, ask a couple questions, and hopefully someone will get to you in a couple minutes, at most, rather than in a couple days.
Crafter72@lemmy.world 6 months ago
I’m pretty sure most of people who mainly use discord as their main social apps probably never touched forum-based internet.
Hosting your own forum is also better as you (the owner of the site) can still retrieve the msgs as long as you still have the access to the host server.
Not to mention using discord is already risking yourself because of their shitty policy.
madcaesar@lemmy.world 6 months ago
What’s a safe way to host a site without anyone being able to track it to you?
Crafter72@lemmy.world 6 months ago
I’ll explain it in layman’s terms…
madcaesar@lemmy.world 6 months ago
Hm not really sure this answers what I mean. If you are hosting a site, how do you stop corps demanding your name from the hosting provider and going after you?
merthyr1831@lemmy.world 6 months ago
try !privacy@lemmy.ml as I’m not 100% on this stuff
but basically:
some third party hosts let you sign up anonymously with an anonymous email etc.
Only ever connect to the server host via VPN
Get a domain with anonymous WHOIS protection
Stick it all behind a reverse proxy
Technically Nintendo or whoever could demand your proxy/host to stop doing business with your account, but they won’t have enough personal info to go beyond that and you can just rehost it under new info.
madcaesar@lemmy.world 6 months ago
How would you pay for the hosting without being exposed?
someacnt_@lemmy.world 6 months ago
I make lots of use of discord. That does not mean I prefer it to forum style for communication - discord just suits well for one-off joke-y talk
Crafter72@lemmy.world 6 months ago
Maybe in my message seems to focus solely on discord for putting the blame… The problem nowadays is that mostly these “devs” share/upload/host their releases in Discord which means you do use Discord’s CDN to host their files. Another common complaint of these practices is that you need to join their server in order to just download relevant files which makes it infuriating if you stumbles across these practices often. For example I joined 8 different discord servers just to download a software/binary/release, why can’t just put the release on something like Mediafire, Google Drive, Megaupload or perhaps sourceforge.
I do understand Discord is communication platform but most of time some people are too lazy to manage stuff so what happen is that everything is hosted in single place as such Discord.
someacnt_@lemmy.world 6 months ago
Wait, wtf. People literally post helpful resources and artifacts on discord, and nowhere else? Huh. Just as I thought it is impossible to go lower