Comment on AI hiring tools may be filtering out the best job applicants
Vanth@reddthat.com 8 months agoBy simple keyword filtering, yeah. Anyone who spent 10 min doing a websearch on modern application processes would know to take keywords from the job post description and use them in a resume.
In the past ~5 years my company started using pre-recorded video screening too. So a candidate was asked 1-3 questions, they submitted recordings of themselves answering, then hiring managers could watch them later.
As much as I dislike it from the perspective of a potential candidate, I like it from the perspective of a hiring manager. It was asynchronous, so we didn’t have to dance around finding a meeting time that worked for everyone. It self-filtered a lot of candidates who didn’t really want the job or who were uncomfortable with zoom/videoconferencing technology (a requirement for this job). It was very apparent who prepped and who didn’t. It was an easy “no thanks” filter when they submitted recordings of themselves, with no time constraints mind you, wearing totally work inappropriate clothes with filthy backgrounds and an unprofessional attitude. That’s the one that got me the most: the tool gave unlimited time to prep, unlimited time to record, and unlimited number of reattempts. Yet I still got a person wearing workout clothes, unkempt hair, shelves of undresses dolls in the background, and a stunning lack of understanding over an easily websearchable question. It saved hours of time between HR and the interview panel to just say “thanks, no thanks” off the submitted video.
I see AI-based filtering of candidates turning out the same. The people who get it and know how to write a resume and interview will be fine. The people who already struggle will struggle more.
If you care about my appearance more than my ability to do the job I wouldn’t want to work with you anyway.
I literally roll out of bed most mornings without looking in rhe mirror, walk up to my home office and start work. And I’m one of the best employees at my office.
Bully for you. Some jobs require customer interaction though. Combed hair and clothes without obscenities written on them are sometimes a necessary bare minimum bar for candidates to meet.
I tried one of these video screening interviews once. It’s very unfriendly to the neuro-atypical. Gave up about halfway through, because I was on the verge of a stress-induced panic attack and figured the job wasn’t worth it with this kind of hoop to apply.
I get weeding out the people who answer the question incorrectly.
You seem to place a lot of emphasis on appearance though which is shitty. Hopefully AI will help with that sort of bias as it’s pretty irrelevant. I get if you’re a boomer that appearance is important, but its also the easiest thing to change. If you pass all the other criteria appearance shouldn’t matter as you can easily just buy a suit/comb your hair.
Where did I say I’m weeding out if they don’t wear a suit? JFC, the lack of reading comprehension is the sort of thing that comes through in these videos. All the time to read, reread, and prep and you still miss 90% of what I wrote.
Customer facing. Interacting with government officials. No, it doesn’t make me a boomer to expect that they be able to prep, be professional, and wear a shirt free of obscenities. Being professional on a video call is literally a required skill for certain jobs these days.
conciselyverbose@kbin.social 8 months ago
Your company requiring video submissions for a fucking application is the easiest "this company is batshit insane and there's no possibility working for them could ever be worth it" red flag I've ever seen.
Reverendender@sh.itjust.works 8 months ago
Yep. I literally told a company there was no legitimate legal reason they could possibly want this, and good luck with their search. What better way to practice racism and ageism in the hiring process?
conciselyverbose@kbin.social 8 months ago
There's also that.
But purely on the premise of "you should take the time to record a video merely for the pleasure of maybe having us look at your application", their expectations are way out of whack.
This isn't like when Google put scavenger hunts or puzzles or whatever in ads and gave job offers to people who solved them. The people who got hired by those ads were following through out of curiosity/the fun of solving the problems, and that wasn't the main/only way to get a job. It's just a new absurd demand trying to push the threshold of what's a legitimate ask.
Vanth@reddthat.com 8 months ago
Legal?
I get that some people would decline, sure. But what do you think is illegal about it?
abhibeckert@lemmy.world 8 months ago
I dunno what country you’re in, but in my country you are required by law to have a valid reason to reject a job candidate. That reason can be pretty simple, such as “your application was not as strong as other candidates” but you need to be able to back that claim up if you’re challenged (and you can be challenged on it).
The recommended approach is to have a list of selection criteria, and carefully consider each one then write it down and keep a record of the decision for a while, incase you end up on the wrong end of a discrimination lawsuit. Candidates have the right to ask why they were unsuccessful (and they should ask - to find out what they can do better to improve their chances next time. As a hiring manager I would note down anyone who asks and consider offering them a job in the future, bypassing the normal recruitment process).
If your selection criteria includes “they need to wear nice clothes” then you’re treading on very dangerous territory and could easily be charged. The damages is commonly six months pay at the salary of the position they applied for, and can also include a court order for you not to be involved in the hiring process going forward.
Nollij@sopuli.xyz 8 months ago
What legal reason(s) do you have for needing to see their appearance when making a decision on whether to hire them? You may have some, such as requiring a professional appearance. These need to be spelled out in the job requirements. It also opens the doors to claims of illegal discrimination, since this will be on full display. In the US, that includes race, age, and gender. Having a required video can also reveal protected classes like familial status and religion, depending on what’s in the background.
Whether an action is “Legal” is almost always dependent on context, and the lawyers/courts involved. A common tactic by racist nightclubs is to set a dress code, particularly on shoes. The argument is they aren’t refusing entry based on race, but on clothing. But the unauthorized shoes are the ones commonly worn by people of the race they’re discriminating against. Different courts have made different rulings on whether this (and similar actions) constitute racial discrimination.
Vanth@reddthat.com 8 months ago
Yeah, I went through comments like this the last time I posted similar to reddit.
Like I said, I hate it from the candidate perspective. From the hiring manager perspective, I got over 200 resumes and that was after automated filtering and after a human HR person filtered them further. I am very open to your ideas for a more efficient way to filter through 200 perfectly acceptable resumes without conducting 2 months of back-to-back interviews. Automated application tools allow for a person to apply to 100 jobs quickly; hiring managers have to get comparable tools, and this video filtering is at least one option in the toolbox.
And to the people who are commenting it’s ripe for sexism/racism/ other isms. Yes, just like in-person or via videoconferencing interviews are opportunities for bias. At some point, one does have to interact with the candidate and their gender, race, etc will be apparent.
conciselyverbose@kbin.social 8 months ago
You should hate it as a manager. You're filtering out every single quality candidate because only a deranged nut job would even consider such an unhinged request.
You don't need to process every candidate. Just randomly take 5%, or 1%, or .001%, and do a real hiring process. Anything at all is better than requiring a video application.
Vanth@reddthat.com 8 months ago
It’s been working for me pretty well.
I certainly wouldn’t select this tool for hiring for all jobs, it does filter on some skills that are directly related to the job I hire for. Customer facing. High levels of comfort with office software and videoconferencing. Showing some degree of preparation when giving the question or request in advance. Being able to put someone in front of a customer or government official and trust that they hold it together is important.
I don’t see value in it for a role that doesn’t require those sorts of communication skills. Some analyst or programmer who mostly works on their own projects and only interacts with their internal team? This isn’t the tool to use in hiring.