Are you talking about those security questions? So dumb. After having days-long trouble getting my internet fixed because of them, I started treating those as additional passwords, generate the answers with my password manager, and save them in the notes section of the entry.
Comment on Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click
PlantObserver@lemmy.world 5 months ago
NordVPN literally will not let me delete my account. My 3 years is over, there is no method to delete when signed in to their site. You have to fill out a form with your payment details and shit to “verify your identity” (who remembers that shit from 3 years ago).
Literally emailed from the email associated with the account, called, logged in, etc. they won’t delete it until I send my credit card info in the clear, over insecure email.
FUCK NORDVPN
jtk@lemmy.sdf.org 5 months ago
tehbilly@lemmy.dbzer0.com 5 months ago
This is brilliant! Makes things more secure, too, as nobody can answer them just because they know you!
verity_kindle@sh.itjust.works 5 months ago
Contact your bank or credit card company and explain, they will take care of it. Source: I was in a similar situation a few years ago, just not VPN related.
thbb@lemmy.world 5 months ago
What prevents you from revoking your payment mandate at your bank?
In Europe at least, your bank must honor this request and there’s nothing your debtor can do about except spending 1000’s to recover at most 3 months of payments with the current legal apparatus in Europe.
Nommer@sh.itjust.works 5 months ago
It’s not that they’re trying to stop payments but to delete the account entirely. Stopping was easy when I did it but I haven’t tried deleting my account.
I agree with them though fuck nordvpn.
MashedTech@lemmy.world 5 months ago
Try to log in from Europe, or change the details of your account to day Europe. Because with gdpr in Europe they are obligated to let you delete it.
Draegur@lemm.ee 5 months ago
there’s something incredibly satisfyingly ironic about using a vpn to cancel your vpn
dwalin@lemmy.world 5 months ago
He used the vpn to destroy the vpn
Muffi@programming.dev 5 months ago
I just tried to delete my inactive NordVPN account from a European IP (not through a VPN, I actually live there). Spent 10 minutes searching for a delete option without luck. The only way seems to be by submitting a form (which for some reason also requires “payment info”). Sketchy as fuck.
HawlSera@lemm.ee 5 months ago
Literally illegal
peskywarrior@lemmy.world 5 months ago
Lol they won’t let me change my email address.
The email account has been closed for 6 months now and the bank account/debit card they want me to verify my payment with has been closed for years
chiliedogg@lemmy.world 5 months ago
My credit card got stolen a few months back and it’s been great for my finances. All this shit chrging me 10 dollars here and there without me noticing that I haven’t been using.
I’ve only reactivated a few things.
OADINC@feddit.nl 5 months ago
If you are in the EU I think you are legally allowed to request they delete all your data. Might be worth it.
RagingRobot@lemmy.world 5 months ago
They can use nordvpn to change their location to the EU then send the email
AbsoluteChicagoDog@lemm.ee 5 months ago
…that’s not how email works
goldisgood4u@lemmings.world 5 months ago
it is how a joke works, but I gotta say it’s not a very good one.
thecrotch@sh.itjust.works 5 months ago
That actually is how email works, assuming you use a local client vs a web client. The headers will contain the origin IP it was sent from. Easy enough to geo locate and see it’s European.