Comment on Free returns disappearing from retailers | The era of free returns — an essential part of the rise of online shopping — is ending

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kick_out_the_jams@kbin.social ⁨11⁩ ⁨months⁩ ago

Free returns is great insulation against broken products.

Having to pay 15% just to return something that arrived broken definitely prevented any unnecessary purchases from that company in the future.

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