It wasn’t technology, but i ordered a new mad lib style book for my kid from Amazon. The book arrived with cellophane around it and a nice label that clearly said new. Once opened, it was very obvious the book was used, since the last kid had already filled out the whole damn thing including his name and address inside the cover.
I’m not mad at the kid, although his parents are probably bad people for returning the book at that point. I am livid that Amazon didn’t flip to any random page in the book too determine if the book was used or not.
Fuck Amazon.
CosmicTurtle0@lemmy.dbzer0.com 1 hour ago
Iirc correctly, Amazon actually doesn’t resell their returns. At least not through their storefront.
They have “return auctions” where returns are put onto a pallet and then people bid on them to purchase. Apparently this is cheaper than having a workflow for their returns, checking them to make sure they are resellable, and then stocking them back into their warehouse.
captain_aggravated@sh.itjust.works 19 minutes ago
Amazon sold me a defective planer that had sawdust in it. Ibwas apparently the second to return it under warranty.
RalphFurley@lemmy.world 25 minutes ago
Amazon Warehouse I believe is open box and returns. It also gets confusing that marketplace sellers are mostly outside of Amazon’s control
Tim_Bisley@piefed.social 1 hour ago
So are all these people who say they are buying from Amazon actually buying from 3rd party sellers on Amazon? I’m always confused by these stories with used items being delivered.
tempest@lemmy.ca 1 hour ago
The principal issue is this, Amazon commingles stock. This means that there is one box for a particular SKU. If a seller sends product to Amazon for fulfillment it gets dumped into the bin with everyone else’s.
This means that if a seller sends counterfeit or poor products to Amazon it gets mixed in with the real ones from other sellers or Amazon’s own stock. This causes major problems as you can see.
sem@piefed.blahaj.zone 1 hour ago
Its all the same, you search for something on Amazon, find it, and buy. Not obvious if it is a 3rd party seller or no. It feels like all the same thing.
northernlights@lemmy.today 59 minutes ago
It does say “sold and shipped from amazon” in the listings, as opposed to “sold by random Chinese company”.
Tim_Bisley@piefed.social 1 hour ago
You can see on the right side of the screen who the seller is though? It is annoying there isn’t a proper filter but you can kind of use the qualified for free shipping filter to filter out third parties.
EncryptKeeper@lemmy.world 1 hour ago
Many years ago it used to be very obvious when you were buying from Amazon vs 3rd party sellers. Today the only difference is a small bit of text that says “Shipped and sold by Amazon”. The fact that you can even get prime shipping on items from third party sellers makes it so that people often don’t realize.