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Comment on Taco Bell rethinks AI drive-through after man orders 18,000 waters

halcyoncmdr@lemmy.world ⁨20⁩ ⁨hours⁩ ago

The LLM isn’t limited to just what it does. It can interact with other programs.

There are a ton of audio recognition systems available, almost all of them predate this LLM bubble. There’s already an API for interacting with the ordering system. So it’s just down to having the LLM pull what is then do that corresponding action for the order.

This is so simple it doesn’t require anything nearly as complicated as an LLM. The old phone assistants like Siri and Alexa could do this type of thing. It’s literally the same as telling Alexa to place an order for something, and that’s been an ability for years.

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ch00f@lemmy.world ⁨20⁩ ⁨hours⁩ ago
So the output from the LLM is just a text description that’s fed into another, smarter piece of software that interprets that text into an order? What task is the LLM actually doing in this case?

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- Dashi@lemmy.world ⁨20⁩ ⁨hours⁩ ago
  The LLM is taking the order. Interpreting what people say into that simple text description. Not everyone talks the same or describes things the same. That is i believe where the bulk of the LLM is doing the work. Then I’m sure there is some background stock management and health checks out manages as well
  
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  - TheBat@lemmy.world ⁨19⁩ ⁨hours⁩ ago
    
    The LLM is taking the order
    
    What’s wrong with an input machine with buttons or touch screen?
    
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    deegeese@sopuli.xyz ⁨17⁩ ⁨hours⁩ ago
    Takes too long to hold down the button for 18,000 waters.
    
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    spankmonkey@lemmy.world ⁨19⁩ ⁨hours⁩ ago
    Not futuristic enough or something.
    
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    Dashi@lemmy.world ⁨18⁩ ⁨hours⁩ ago
    They are not able to answer questions or change simply via a software update.
    
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    parody@lemmings.world ⁨16⁩ ⁨hours⁩ ago
    OT4G
    
    (Order Time For Grandma)
    
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    Serinus@lemmy.world ⁨16⁩ ⁨hours⁩ ago
    We have apps for that, and they’re typically a pita. They certainly take longer than just talking through your order.
    
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- Vanth@reddthat.com ⁨20⁩ ⁨hours⁩ ago
  I don’t think there is an LLM in this application. Not all AI tools involve LLM.
  
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danc4498@lemmy.world ⁨20⁩ ⁨hours⁩ ago
I think the role of the LLM is just to make the system understand the order more accurately.

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