Sounds more of an user problem than a jellyfin problem? If they can’t remember their login I’ll just not add them to jellyfin.
Comment on Plex now will SELL your personal data
Jimmycakes@lemmy.world 3 weeks agoUntil jellyfin adds better user log in plex will still thrive. I do the self hosting I don’t want a call every few days about they can’t log in. The one click Gmail login with plex is amazing.
Decq@lemmy.world 3 weeks ago
PerogiBoi@lemmy.ca 3 weeks ago
The overall vast majority of everyone is completely tech illiterate. We can blame them for their lack of tech skills all we want but that won’t change anything. Jellyfin needs a better UX before it’s feasible to use over Plex when sharing libraries with other users.
Decq@lemmy.world 3 weeks ago
Let’s not act like a user and password is some revolutionary new technical concept. They can remember it for their email provider if they can access the plex link. So why jot jellyfin? I think the UX of Jellyfin is more than acceptable in this regard. Sure I wouldn’t mind they added this feature but i don’t see it as a must have.
PerogiBoi@lemmy.ca 3 weeks ago
I can tell you right now that something like a username and password is exceptionally difficult for most users. Many just have one password for every single application and if they need to use a different email or password, they will be stuck.
The vast overwhelming majority of users do not have password managers, do not know they exist, and will give up at the first sign of complexity. You’re too far into the weeds if you don’t conceptualize this.
Zeoic@lemmy.world 3 weeks ago
Username, password, and URL* Also the majority of users will be on a tv, where typing that in is a huge pain. Plex’s centralized auth makes it trivial to link with a browser or app on their phone so they can login.
MaggiWuerze@feddit.org 3 weeks ago
Yeah, but since you basically need a VPN to share Jellyfin safely, you now also need to install and maintain that on their end
Mpeach45@lemmy.world 3 weeks ago
Conversely, the average FOSS programmer has no idea how to either design for simplicity or document for the novice.
mic_check_one_two@lemmy.dbzer0.com 3 weeks ago
Yeah, being a novice in the FOSS scene can be extremely frustrating sometimes. It can very easily start feeling like you’re reading documentation for a plumbus, where every single sentence seems to introduce a new term you’re unfamiliar with. And it often assumes you’re already intimately familiar with how these new terms work. So even just reading the documentation for one specific thing often means having fifty different tabs open, as you also have to read documentation about a ton of dependencies or terms.
anarchiddy@lemmy.dbzer0.com 3 weeks ago
I actually think most of them do, it’s just that the simple designs aren’t universal enough to gain much traction in a FOSS community.
Auli@twit.social 3 weeks ago
@Decq @Jimmycakes ehh helping people every 6 months of so since they forgot their password. Isn't that bad. I have 10 users and have had to tell people their password maybe four times over four years. Not that bad.
Decq@lemmy.world 3 weeks ago
Well yes I know, but that kind of proofs a sign in link is not that important right? :) surely not a deal breaker as they postulated above.
Zeoic@lemmy.world 3 weeks ago
Exactly, we dont add them to jellyfin, we add them to plex because its easier for them lol.
Decq@lemmy.world 3 weeks ago
Fair enough, i just have very limited patience for incompetence. if they cant figure out how to remember their user and password. I don’t want to have to deal with them at all.
Jimmycakes@lemmy.world 3 weeks ago
Cool story bro you’re such a big man telling grandma she’s cut off. Tough guy over here. Absolute unit of a guy.
EisFrei@lemmy.world 3 weeks ago
You can install a plugin to add SSO.
Ulrich@feddit.org 3 weeks ago
Did you notice that they’re using a local connection? Still requires VPN/reverse proxy to get it outside the home.
EisFrei@lemmy.world 3 weeks ago
They didn’t mention it in the post I reacted to.
But both of your suggestions are excellent solutions to the problem.
Auli@twit.social 3 weeks ago
@Jimmycakes @Selfhoster1728 they learn pretty fast and the calls stop. Everyone says it's hard I have very tech illerate people using it and yes I get some calls but not alot. And they managed to login way easier then I thought. I think everyone is overblowing how hard Jellyfin is. I mean most people know how to login to a website.
anarchiddy@lemmy.dbzer0.com 3 weeks ago
I think most of the people complaining about jellyfin being difficult either haven’t tried it for at least a year or are trying to use it alongside their plex service without knowing how to configure them properly.
Which is fair, I just didn’t realize how many people were using plex that didn’t have an interest in learning remove service deployment.
Jimmycakes@lemmy.world 3 weeks ago
My family/friends uses it on TV all they do is scan the qr code on plex and it logs them in and basically keeps them logged in forever. On jellyfin it logs out randomly. I run a dedicated Nas with 40tb half filled with media. I started on jellyfin and switched over to plex and never looked back. Just the fact that half the people in my replies think the main use case is on a Pc tells you everything you need to know. It’s perfectly fine for tech literate people for everyone else plex is superior.
iAmTheTot@sh.itjust.works 3 weeks ago
I would not let anyone access my self hosted stuff who is not using a password manager and secure passwords.
anarchiddy@lemmy.dbzer0.com 3 weeks ago
I’m actually fascinated/frightened by the number of people here who are apparently comfortable running an exposed remote service on their personal network without enough tech knowledge to manage user auth themselves or maintain a stack with shared volumes…
MaggiWuerze@feddit.org 3 weeks ago
Also the people that know how to set that all up and still expose a Jellyfin server to the public internet
AbidanYre@lemmy.world 3 weeks ago
I think most of the reason people are using Plex is that they don’t have to expose services. Plex handles all the nat traversal and whatnot for them.
Kroxx@lemm.ee 3 weeks ago
Tailscale
MaggiWuerze@feddit.org 3 weeks ago
I will not make myself the tech guy for half my friends and family, just because I can’t share Jellyfin safely without a vpn
Kroxx@lemm.ee 3 weeks ago
That’s fair but tailscale isn’t a vpn (although it does use wiregaurd protocol), it was also designed to be extremely easy to setup and it’s free for up to 100 devices.
Again it’s fair if you don’t want to mess with it
enemenemu@lemm.ee 3 weeks ago
I don’t share videos with people using google to log into any site.
foggy@lemmy.world 3 weeks ago
The whole anti Google holier than thou is annoying at these levels.
Ok fine, don’t use Google. But telling your friends and loved ones to switch email providers over your crusade is worse than vegans telling you about their diet.
I’m all for kicking Google to the curb. I’m not for shoving my beliefs down other people’s throats.
hemko@lemmy.dbzer0.com 3 weeks ago
It’s not “shoving my beliefs down other people’s throats” telling them that these are the options for signing in the service I’m hosting
foggy@lemmy.world 3 weeks ago
Do you have a moment to talk about our Lord and Savior, Jesus Christ?
Marighost@lemm.ee 3 weeks ago
Agreed. I have a dozen or so people using my Plex. There is no conceivable way I’m going to get my less tech literate friends and family to use jellyfin, much less am I going to find a way to set it up for remote access with my limited knowledge. Plex is just too convenient right now.
homesweethomeMrL@lemmy.world 3 weeks ago
All of my less tech literate friends are getting a warning to abandon their computers entirely.
Enkers@sh.itjust.works 3 weeks ago
Damn, I was with you until the unnecessary vegan bashing.
anarchiddy@lemmy.dbzer0.com 3 weeks ago
Ok but there are a million SSO options out there - just because someone doesn’t want to allow google as a SSO provider doesn’t mean they’re telling anyone they have to switch fucking email services.
If you want a remote service to handle your authentication you don’t have to use google. I feel like that’s something I shouldn’t have to point out in a self-hosting community on an open-source and federated social media platform.
Jimmycakes@lemmy.world 3 weeks ago
ITT: bunch of nerds with literally no friends or family to share media with lol
Ulrich@feddit.org 3 weeks ago
It has nothing to do with email
It’s not a personal crusade. Everyone should be trying to get people away from Google. They are an absolutely fucked corporation who makes a fortune spying on you and everyone you know.
homesweethomeMrL@lemmy.world 3 weeks ago
So you don’t do a lot of tech support. Nice.
Jimmycakes@lemmy.world 3 weeks ago
👍