Comment on VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI

• futatorius@lemm.ee ⁨10⁩ ⁨months⁩ ago

  That deters people from using call centers, which saves the firm money.

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• Fredselfish@lemmy.world ⁨10⁩ ⁨months⁩ ago

  Just tried call a appliance service fucking told me that customer service was now all AI no human. I fucking hung up.

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  • Lost_My_Mind@lemmy.world ⁨10⁩ ⁨months⁩ ago

    No no. Don’t just hang up. Tell us who it was so we can ALL avoid buying their products.

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    • Fredselfish@lemmy.world ⁨10⁩ ⁨months⁩ ago

      Sears appliance repair.

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      • Lost_My_Mind@lemmy.world ⁨10⁩ ⁨months⁩ ago

        …that only raises MORE questions!!! Where the hell did you even FIND a Sears in 2025??? I thought they went out of business around the same time Toys R Us did. Like, 10 years ago.

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• taladar@sh.itjust.works ⁨10⁩ ⁨months⁩ ago

  True innovation in the area of making existence even more miserable, as if using phones for support wasn’t bad enough on its own already.

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