Comment on VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI

• Fredselfish@lemmy.world ⁨1⁩ ⁨week⁩ ago

  Just tried call a appliance service fucking told me that customer service was now all AI no human. I fucking hung up.

  source

  • Lost_My_Mind@lemmy.world ⁨1⁩ ⁨week⁩ ago

    No no. Don’t just hang up. Tell us who it was so we can ALL avoid buying their products.

    source

    • Fredselfish@lemmy.world ⁨1⁩ ⁨week⁩ ago

      Sears appliance repair.

      source

      • Lost_My_Mind@lemmy.world ⁨1⁩ ⁨week⁩ ago

        …that only raises MORE questions!!! Where the hell did you even FIND a Sears in 2025??? I thought they went out of business around the same time Toys R Us did. Like, 10 years ago.

        source

        • -> View More Comments
• taladar@sh.itjust.works ⁨1⁩ ⁨week⁩ ago

  True innovation in the area of making existence even more miserable, as if using phones for support wasn’t bad enough on its own already.

  source
• futatorius@lemm.ee ⁨1⁩ ⁨week⁩ ago

  That deters people from using call centers, which saves the firm money.

  source