Dropbox spooks users by sending data to OpenAI for AI search features (Enabled by default)

Comments

• luthis@lemmy.nz ⁨11⁩ ⁨months⁩ ago

  Is… is Dropbox… pirating user files???

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  • ObviouslyNotBanana@lemmy.world ⁨11⁩ ⁨months⁩ ago

    That’s my intellectual property in there

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    • SoaringDE@feddit.de ⁨11⁩ ⁨months⁩ ago

      Is it still?

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    • Baku@aussie.zone ⁨11⁩ ⁨months⁩ ago

      It’s OUR intellectual property, comrade.

      (My money though)

      Sincerely,

      Dropbox

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• Showroom7561@lemmy.ca ⁨11⁩ ⁨months⁩ ago

  … enabled-by-default…

  … shares your Dropbox data with OpenAI …

  … an experimental AI-powered search feature. …

  … user data [IS] shared with third-party AI partners…

  This would be more than enough reason for me to cancel and delete my account if I were still a customer.

  If you can’t trust a company with your data, then you can trust the company at all.

  Why do companies have to be so opaque with things? If they really wanted users to try some experimental, data-sharing feature, offer it to them as an opt-in beta feature and pay them for being a guinea pig.

  Consent with compensation is way better than non-consent with zero transparency.

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  • otter@lemmy.ca ⁨11⁩ ⁨months⁩ ago

    This should be justification enough for any enterprise company using Dropbox to dump them overboard

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  • time_fo_that@lemmy.world ⁨11⁩ ⁨months⁩ ago

    Fuck. I have been using them for backup for years, I currently have everything on my NAS but still like having important stuff in an offsite backup.

    Anyone know a reasonably priced cloud storage provider that has integration (either 3rd or 1st party) with Unraid?

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    • Hexarei@programming.dev ⁨11⁩ ⁨months⁩ ago

      I use wasabi, it’s an Amazon s3 compatible storage solution, $5/month/TB with no network or access fees

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    • porksoda@lemmy.world ⁨11⁩ ⁨months⁩ ago

      I use Unraid too. What app are you using for backup? Most allow for encrypted backups which renders this issue moot (though still shitty).

      I use Duplicacy (not to be confused with the unreliable Duplicati) and send encrypted backups to B2 Backblaze.

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    • lolcatnip@reddthat.com ⁨11⁩ ⁨months⁩ ago

      Did you read the article before freaking out?

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    • willis936@lemmy.world ⁨11⁩ ⁨months⁩ ago

      I had good luck with B2 backblaze but recently switched to storj for E2EE backups without having encrypted filenames in the browser. Overall these solutions are slower and cheaper than typical cloud backups, but it’s well worth it to stick it to the man.

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  • MeatsOfRage@lemmy.world ⁨11⁩ ⁨months⁩ ago

    There’s a lot of missing context with those ellipsis. Enabled by default means you’re just going to see the feature but it’s not doing anything or sending any data until you interact with it. Even when you do it prompts you first to explain what it’s going to do. If you don’t want to see the feature at all you can just toggle it back off but no data has moved until you’ve consented to it.

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    • Showroom7561@lemmy.ca ⁨11⁩ ⁨months⁩ ago

      Yes, a fair point that was mentioned in the article.

      I may be speaking only for myself, but I don’t want any new features enabled by default. Subsequent popups and warnings may be hastily ignored/skipped during a user’s busy day, so it’s too easy to accidentally give consent, and consent shouldn’t be accidental.

      Let users know about the feature in a newsletter or “what’s new” section of the site, and let the user opt-in to try this new feature (if they wish). That’s really the only ethical, transparent, and 100% way to ensure consent.

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  • Potatos_are_not_friends@lemmy.world ⁨11⁩ ⁨months⁩ ago

    They made some seriously bad choices in the past few years that I honestly don’t believe they can survive by 2030. Just like photobucket and vimeo, Dropbox has reached peak shit.

    I already moved anything sensitive out of my pro account, switched to free, and now use it to store memes and porn since that realization.

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• MeatsOfRage@lemmy.world ⁨11⁩ ⁨months⁩ ago

  Holy hell guys, did you all just read the headline and run to the comment section?

  • enabled by default means you can see the feature and interact with it if you choose to do so

  • when you interact with it, it explains it needs to send this file to OpenAI. Of course it does, that’s how it knows what you’re asking of it. You are prompted to choose to use this feature

  • if you choose not to interact with it, nothing has changed, nothing

  • if you really don’t want to look at it anymore you can turn it off, which is nice. A lot of companies drop stuff like this and you’re stuck with it whether you like it or not

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  • luthis@lemmy.nz ⁨11⁩ ⁨months⁩ ago

    I, for one, have been trained by corporations and news agencies to react impulsively and without any deeper consideration for decades now.

    /s

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  • AceFuzzLord@lemm.ee ⁨11⁩ ⁨months⁩ ago

    What? You expect people to actually read articles instead of jumping to conclusions based solely on the headlines? Outrageous

    /s

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    • oce@jlai.lu ⁨11⁩ ⁨months⁩ ago

      Me, an intellectual, basing myself solely on the most legit looking comment instead of reading the article.

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  • drmoose@lemmy.world ⁨11⁩ ⁨months⁩ ago

    when you interact with it, it explains it needs to send this file to OpenAI

    /thread

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  • lolcatnip@reddthat.com ⁨11⁩ ⁨months⁩ ago

    The more I read this community the more I think it’s populated mainly by children and pearl-clutching conspiracy theorists.

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    • grayman@lemmy.world ⁨11⁩ ⁨months⁩ ago

      You’re silly if you think this place is better than reddit.

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• Mango@lemmy.world ⁨11⁩ ⁨months⁩ ago

  They fucking WHAT.

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• grue@lemmy.world ⁨11⁩ ⁨months⁩ ago

  ITT: not nearly enough people demanding that Dropbox execs go to prison for massive violations of the Computer Fraud and Abuse Act.

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  • JohnEdwa@sopuli.xyz ⁨11⁩ ⁨months⁩ ago

    Not nearly enough people have read the article and make rash decisions based on a misleading clickbait headline that has since been changed to "Dropbox spooks users with new AI features that send data to OpenAI when used "

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  • luthis@lemmy.nz ⁨11⁩ ⁨months⁩ ago

    It’s just corps being corps. Even the guy who literally gave 10,000 people AIDS didn’t get jail time. The Dropbox execs will be lucky to get anything more severe than a bouquet and a box of chocolates. We all know that, and no amount of demanding will do jack shit. Only your wallet has a voice that gets heard.

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    • grue@lemmy.world ⁨11⁩ ⁨months⁩ ago

      That’s not a reason to get complacent about it; that’s a reason to get even more pissed off.

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• johnyrocket@feddit.ch ⁨11⁩ ⁨months⁩ ago

  Can I talk to you about our lord and saviour Nextcloud?

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  • squidspinachfootball@lemm.ee ⁨11⁩ ⁨months⁩ ago

    I only wish you could manage files in the backend without going through the web GUI. So slow having to manually upload everything through there.

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• JohnEdwa@sopuli.xyz ⁨11⁩ ⁨months⁩ ago

  How unsurprising, a headline that technically doesn’t lie, but also gives a completely misleading impression. At least it has been fixed since: the current, accurate one is “Dropbox spooks users with new AI features that send data to OpenAI when used”

  Because your files only get sent to the AI search service if you use the AI search feature, which it tells you will send the files to OpenAi. Which, you know… Duh?

  The third-party AI toggle is only turned on to give all eligible customers the opportunity to view our new AI features and functionality, like Dropbox AI. It does not enable customers to use these features without notice. Any features that use third-party AI offer disclosure of third-party use, and link to settings that they can manage. Only after a customer sees the third-party AI transparency banner and chooses to proceed with asking a question about a file, will that file be sent to a third-party to generate answers. Our customers are still in control of when and how they use these features

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  • _dev_null@lemmy.zxcvn.xyz ⁨11⁩ ⁨months⁩ ago

    Out of curiosity, do you (or anyone else reading this) have a screencap of the “third-party AI transparency banner” that the dropbox rep said is shown when using the functionality in question?

    I did a quick ddg search for it, but couldn’t find an example. I’d like to reserve judgement till I see the full verbiage of what is/was shown.

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• paraphrand@lemmy.world ⁨11⁩ ⁨months⁩ ago

  Weird, I can’t find the setting in settings…

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  • treefrog@lemm.ee ⁨11⁩ ⁨months⁩ ago

    Same. I bet Dropbox is running damage control on it.

    Article said this news already hit other social media platforms.

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  • radix@lemmy.world ⁨11⁩ ⁨months⁩ ago

    It’s not in any of the articles, but in dropbox forums:

    The Third-Party AI features are not available to everyone yet. The features are in alpha and are only available to customers on Dropbox Professional, Essentials, Business, Business Plus, and some customers on Dropbox Standard and Advanced.

    If you’re on a Basic, Plus or Family account, or you’re part of one of the other groups that don’t yet have access, the Third-Party AI features won’t be available to you.

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    • paraphrand@lemmy.world ⁨11⁩ ⁨months⁩ ago

      Cool, so we have to just keep thinking about it and checking in to turn it off. Great way to combat a wave of people opting out.

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    • Potatos_are_not_friends@lemmy.world ⁨11⁩ ⁨months⁩ ago

      Yikes.

      Prayers to all the companies using Dropbox as cloud storage.

      Your intellectual property and private docs is now given to AI! Haha y’all are so fucked!

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  • Telodzrum@lemmy.world ⁨11⁩ ⁨months⁩ ago

    Same, it’s not in my settings anywhere.

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  • shiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit@sh.itjust.works ⁨11⁩ ⁨months⁩ ago

    Pinned comment on original article says:

    Didn’t see it mentioned in the article, but per the linked FAQ it says the alpha AI applies to:

    *In countries with the preferred language set to English.

    Excluding Canada, the UK (United Kingdom), and countries within the EEA (European Economic Area).*

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    • yildo@kbin.social ⁨11⁩ ⁨months⁩ ago

      They set it for me in Canada, so they are lying there

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    • paraphrand@lemmy.world ⁨11⁩ ⁨months⁩ ago

      Hmm. I’m in the US. But I maybe I didn’t tell Dropbox I prefer English back when I signed up nearly 20 years ago.

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    • Nighed@sffa.community ⁨11⁩ ⁨months⁩ ago

      Does Canada have a GDPR equivalent?

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  • Poutinetown@lemmy.ca ⁨11⁩ ⁨months⁩ ago

    Enabled by default but can’t be disabled…

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  • time_fo_that@lemmy.world ⁨11⁩ ⁨months⁩ ago

    I found it under “Third-party AI” on the web portal settings. It was enabled for me, I’m in the US.

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• cheese_greater@lemmy.world ⁨11⁩ ⁨months⁩ ago

  PSA: use Cryptomator if u gonna use public clouds

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  • Starglasses@lemmy.blahaj.zone ⁨11⁩ ⁨months⁩ ago

    What’s this exactly? Would you mind an explanation? I would like my files to only be my files.

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    • cheese_greater@lemmy.world ⁨11⁩ ⁨months⁩ ago

      Creates a client-side fully e2ee vault to safely store your cloud files in on whatever cloud is compatible (Dropbox, OneDrive, Sync, etc)

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  • tigerjerusalem@lemmy.world ⁨11⁩ ⁨months⁩ ago

    An interesting note: OneDrive really dislikes that, it reads your encrypted files as ransomware and asks you to say they’re OK every time you upload something new. It’s really annoying.

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    • cheese_greater@lemmy.world ⁨11⁩ ⁨months⁩ ago

      Then stop using it and go to Sync, way better

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  • CrayonRosary@lemmy.world ⁨11⁩ ⁨months⁩ ago

    That’s neat, thanks!

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• DirkMcCallahan@lemmy.world ⁨11⁩ ⁨months⁩ ago

  And this is precisely why you don’t store your files in the cloud.

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  • Sheeple@lemmy.world ⁨11⁩ ⁨months⁩ ago

    Me with my 70 gigabytes of furry porn commissions

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  • Appoxo@lemmy.dbzer0.com ⁨11⁩ ⁨months⁩ ago

    *unencrypted

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  • skeeter_dave@sh.itjust.works ⁨11⁩ ⁨months⁩ ago

    The cloud is just someone else’s computer. I thank fuck all the time that I bothered to learn Linux, that time sink has opened so many badass doorways like learning how to set up nextcloud or NFS or Samba and hosting my own cloud in my basement.

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  • lolcatnip@reddthat.com ⁨11⁩ ⁨months⁩ ago

    RTFA

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• AbidanYre@lemmy.world ⁨11⁩ ⁨months⁩ ago

  So glad I stopped using dropbox as soon as they hired Condoleeza Rice.

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  • homesweethomeMrL@lemmy.world ⁨11⁩ ⁨months⁩ ago

    There’s my people. I had to scroll too far!

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    • luthis@lemmy.nz ⁨11⁩ ⁨months⁩ ago

      I have no idea what this is about, can you explain?

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• snek@lemmy.world ⁨11⁩ ⁨months⁩ ago

  Of all things and companies in existence, I had never imagined Dropbox would betray me like that.

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  • Potatos_are_not_friends@lemmy.world ⁨11⁩ ⁨months⁩ ago

    Tech companies are only as good as their financial health.

    Loyalty is stupid.

    In desperation, they will milk you.

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    • snek@lemmy.world ⁨11⁩ ⁨months⁩ ago

      Tech companies are only as good as their financial health.

      This is true, in every way.

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  • MeatsOfRage@lemmy.world ⁨11⁩ ⁨months⁩ ago

    It only interacts with OpenAI when you use the feature and warns you about it ahead of time. None of your files were automatically sent over and if you don’t want to use this feature they allow you to turn it off. This is in the article.

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• autotldr@lemmings.world [bot] ⁨11⁩ ⁨months⁩ ago

  This is the best summary I could come up with:

  ---

  In its FAQ, Dropbox contradicts this claim, saying, “We won’t let our third-party partners train their models on our user data without consent.”

  In July, the company announced an AI-powered feature called Dash that allows AI models to perform universal searches across platforms like Google Workspace and Microsoft Outlook.

  Still, multiple Ars Technica staff who had no knowledge of the Dropbox AI alpha found the setting enabled by default when they checked.

  It also says, “Only the content relevant to an explicit request or command is sent to our third-party AI partners to generate an answer, summary, or transcript.”

  Log into your Dropbox account on a desktop web browser, then click your profile photo > Settings > Third-party AI.

  On that page, click the switch beside “Use artificial intelligence (AI) from third-party partners so you can work faster in Dropbox” to toggle it into the “Off” position.

  ---

  The original article contains 518 words, the summary contains 147 words. Saved 72%. I’m a bot and I’m open source!

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  • SzethFriendOfNimi@lemmy.world ⁨11⁩ ⁨months⁩ ago

    Only related to an explicit request. And yet to fulfill that request “tax documents related to business Y” will require that the API have a catalog of that data aggregated already to fulfill that request

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• TacoButtPlug@sh.itjust.works ⁨11⁩ ⁨months⁩ ago

  Unsettling

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• Rentlar@lemmy.ca ⁨11⁩ ⁨months⁩ ago

  Hey I was thinking about cloud backups. I gotta encrypt important files then if dropbox. My alternative was just copying stuff to a hard drive and shoving it in a safety deposit box…

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• ryannathans@aussie.zone ⁨11⁩ ⁨months⁩ ago

  Swap to mega.io

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• topinambour_rex@lemmy.world ⁨11⁩ ⁨months⁩ ago

  Not available in Europe, UK and Canada, but in California. Interesting

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• cheese_greater@lemmy.world ⁨11⁩ ⁨months⁩ ago

  Be interesting to see how long after today this stands

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• lessthanluigi@lemmy.world ⁨11⁩ ⁨months⁩ ago

  On a side note, I love that article image that they used. The contrast it’s trying to portray is so chef’s kiss

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• peopleproblems@lemmy.world ⁨11⁩ ⁨months⁩ ago

  wait hold on a second, don’t I have a reasonable expectation that my non public files aren’t public?

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• Doll_Tow_Jet-ski@kbin.social ⁨11⁩ ⁨months⁩ ago

  Dafuq...
  I found this in my settings. I never know if the option is on or off... It's on, right?

  Attachment: media.kbin.social ↗

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