User says access to ’30 years of photos and work’ in OneDrive denied by Microsoft, can't get a response after filing form 18 times — 'Microsoft suspended my account without warning, reason, or any leg

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• sylver_dragon@lemmy.world ⁨1⁩ ⁨day⁩ ago

  A good reminder that “the cloud” is a fancy way of saying, “someone else’s computer”. If you don’t own the hardware, you don’t own the data on it. This works for large businesses because they have actual contracts and lawyers to get their data back. For everyone else, the EULA amounts to one big “fuck you”.

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  • Onomatopoeia@lemmy.cafe ⁨1⁩ ⁨day⁩ ago

    This is what I find so frustrating about Crasholan killing their peer-to-peer backup in about 2012.

    It was a brilliant solution.

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• aeronmelon@lemmy.world ⁨1⁩ ⁨day⁩ ago

  Cloud storage is NOT A BACKUP!

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  • 9tr6gyp3@lemmy.world ⁨1⁩ ⁨day⁩ ago

    It can be your offsite backup in the 3-2-1 backup policy.

    3 copies 2 mediums 1 offsite

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    • aeronmelon@lemmy.world ⁨1⁩ ⁨day⁩ ago

      Anything that syncs doesn’t actually backup. It’s just a mirror. If something happens to one of them, that deletion/corruption might get synced to the other one before you can recover it.

      Online backup is a different and valid thing, it’s an actual static preservation of a version of the files at some point in time that isn’t automatically edited or removed based on the contents of another device.

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  • wise_pancake@lemmy.ca ⁨1⁩ ⁨day⁩ ago

    There are services line eazy backup or borgbase that I wound consider backups

    But iCloud or Google drive or Dropbox or onedrive are not.

    Aside from account deletion when you overwrite a file there’s no retention — backups should be immutable, they’re vulnerable to bitlockers, storing media on them can trigger hash based piracy detection systems (whether you’ve legally acquired material or not), and they don’t have a policy that allows you to bulk download quickly without interruption or rate limiting.

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  • FreedomAdvocate@lemmy.net.au ⁨20⁩ ⁨hours⁩ ago

    It definitely can be. This person didn’t have the data anywhere else, so they didn’t have a backup. I use cloud storage as one of my backups.

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• TheBat@lemmy.world ⁨1⁩ ⁨day⁩ ago

  I’d rather lose my media to crashed drives than OneDrive.

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• lvxferre@mander.xyz ⁨1⁩ ⁨day⁩ ago

  Uh, I remember seeing this in Beehaw. Basically: the user was negligent, but this does not excuse Microsoft in one bit. (Or byte. eh.)

  One thing that the 3-2-1 rule of thumb doesn’t handle, and is important here: the reliability of each copy also matters. Specially when it’s a small amount of copies. And when you’re dealing with someone else’s computer (“the cloud”), the reliability is shit; doubly so if it’s the computer of some megacorpo, since you’re more expendable.

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  • aeronmelon@lemmy.world ⁨1⁩ ⁨day⁩ ago

    It does not excuse Microsoft eight bits. ;)

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    • lvxferre@mander.xyz ⁨22⁩ ⁨hours⁩ ago

      Or even a dword.

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• homesweethomeMrL@lemmy.world ⁨1⁩ ⁨day⁩ ago

  “I’m going to trust Microsoft”

  Pfft. Moron.

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