Not sure if this is a good place for this post or not, but here goes.
I reject outbound connections to meta domains at the firewall. I noticed this banking app refuses to prompt for login credentials unless I am on mobile or a public WiFi network. I watched my FW logs and noticed many rejected connections to graph[.]facebook[.]com.
I contacted their support team, but they denied the connection was their app. I shared the screenshot on this post and they closed my case without comment.
I emailed the address on the Google play store and they also denied the connection was their app. I shared the screenshot and they asked if I downloaded the app from the play store, implying the official app doesn’t do this, but of course it does.They closed my case without proper resolution as well.
Just thought I’d share this here so people know that some banks make direct connections to Facebook to share analytics, without your knowledge or informed consent, and they lie about it when called on it.
ChatGPT@lemmy.world 1 year ago
It’s probably NTP a lot of banking apps have extra protections and if it can’t determine the time from its own trusted authority it may not allow the connection.
rcmaehl@lemmy.world 1 year ago
Launchdarkly is likely a culprit as well. Just doing a background search reveals that the service allows dev teams to do A/B testing, enable new features without releasing a new version, and various other “dynamic” functions.
Image
stardust@lemm.ee 1 year ago
This is definitely it. I can’t believe more things aren’t broken by blocking launchdarkly
14th_cylon@lemm.ee 1 year ago
how would that explain connection to facebook?
randomguy2323@lemmy.fmhy.ml 1 year ago
It is not only Facebook that is been block if you take the time to read the log you will see the NTP connection is being block too.
popekingjoe@lemmy.world 1 year ago
It doesn’t.
OP is claiming that disallowing the connection to Facebook is stopping the log in, but it might be the connection to the ntp server instead.
EpicFailGuy@kbin.social 1 year ago
@14th_cylon
@s38b35M5 @ChatGPT
It doesn't, the implication is that it's not the connection to FB what's making the app not work, but the lack of NTP sync.
Plenty of apps reach out to FB for widgets, or those stupid "share your experience with your friends" buttons that no one uses ... that's why we block them in the first place.
rcmaehl@lemmy.world 1 year ago
Ads & Analytics, like most things.
developers.facebook.com/docs/graph-api/overview/
danc4498@lemmy.world 1 year ago
Is it normal that a bank app tries to connect to meta?
almar_quigley@lemmy.world 1 year ago
The implication is that OP’s assessment is incorrect and the blocked requests to launchdarkly are what’s preventing them from logging in. The Facebook requests don’t show a source so they could be from another device.
s38b35M5@lemmy.world 1 year ago
When I unblock the Facebook address, the app opens as expected.
I’m not blocking any NTP. My home servers rely on it (just TrueNAS checks time every minutes…), but I do block DNS outbound to force using my own DNS.
fatalicus@lemmy.world 1 year ago
You are blocking NTP though. Look at your image, all the way at the bottom.