After seeing how at&t manages their systems, their app, their stores, and talking to tech support… This doesn’t surprise me at all. This all from the viewpoint of a layperson who has used them for service for 15 years or so. Unfortunately I also have a Verizon account and they seem to also be utterly incompetent. I think it’s rampant in the telecom industry to just have absolute shit for a back-end. A race to the fucking bottom. Fuck these execs that enable this shit, send them all to jail.
Crooks Steal Phone, SMS Records for Nearly All AT&T Customers.
Submitted 4 months ago by ModerateImprovement@sh.itjust.works to technology@lemmy.world
https://krebsonsecurity.com/2024/07/hackers-steal-phone-sms-records-for-nearly-all-att-customers/
Comments
Pantsofmagic@lemmy.world 4 months ago
chemical_cutthroat@lemmy.world 4 months ago
I did tech support for Sprint and the training was laughable. In the end, the goal was to get the customer to hang up, or pass the call to another equally untrained department. At the end of the day, all they cared about is whether or not you upsold the family plan and talked the customer into adding a new line, which is why I eventually was fired.
altima_neo@lemmy.zip 4 months ago
Crooks?
goldteeth@lemmy.dbzer0.com 4 months ago
“Security footage shows several ne’er-do-wells in domino masks fleeing the scene with a number of burlap sacks, clearly marked with bright green dollar signs, no doubt containing the compromised data. AT&T security suggests the culprits must have ‘jimmied open’ their servers with a crowbar, or perhaps a bundle of dynamite detonated via plunger from a safe distance. One suspect is currently in police custody after attempting to escape through a tunnel painted on the side of a brick wall. More on this story as it develops.”
altima_neo@lemmy.zip 4 months ago
But were they wearing black and white striped shirts?
TropicalDingdong@lemmy.world 4 months ago
Video footage after they got the goods:
Zachariah@lemmy.world 4 months ago
Nannies.
unphazed@lemmy.world 4 months ago
My tinfoil hat theory: this is going to people who wish to target various groups.
boatsnhos931@lemmy.world 4 months ago
Wat is thes crooks
Badeendje@lemmy.world 4 months ago
Would be interesting if made public. A treasure trove for people to dive into.
AnarchoNoAdjective@lemmy.ml 4 months ago
“Noting that some of the records included data that could be used to determine where a call was made or text message sent”
Data breaches in surveillance capitalism. Very cool, very normal.
SaltySalamander@fedia.io 4 months ago
As long as computers are networked, there will always be data breaches. Doesn't matter what form of gov't or economy you live under.
mipadaitu@lemmy.world 4 months ago
Unless the data isn’t actually stored. You can’t have a data breach if the data doesn’t exist.