What regular checkout? Around here they are all closed down and only self checkout is available.
mister_seawolf@lemmy.world 1 year ago
I don’t understand people that get upset and hostile at employees in these situations. When I go through self checkout I go in with expectations already set that it’s very likely that at some point during the checkout process the machine is going to trigger an alarm and an employee will need to come over and override the alarm. It doesn’t happen too often, but when it does my first reaction isn’t to get all pissy and throw things at the cashier.
If you have no patience for this sort of thing, then go through the regular checkout. See if it takes longer going that route.
ITypeWithMyDick@lemmy.world 1 year ago
surewhynotlem@lemmy.world 1 year ago
Take all your shit to customer service and check out there.
deegeese@sopuli.xyz 1 year ago
It’s an asshole move everyone should use until they stop understaffing checkout.
son_named_bort@lemmy.world 1 year ago
What customer service? That shit’s closed too.
Ookami38@sh.itjust.works 1 year ago
I might uniroically start doing this. Or I would if I thought for a second it’d do anything other than inconvenience the employees…
Ookami38@sh.itjust.works 1 year ago
I would LOVE to go through a regular check out! If only we still actually had more than 2 open in a full supermarket. It’s not about time taken, though, it’s about the sheer level of inconvenience that it’s become. It’s an active pain in the ass to have to do the job that used to be done by employees, with shitty machines that yell at you every few minutes, while actively being recorded and treated like a criminal, and have to go through another checkpoint where they’re going to once again actively treat you like a criminal and look through your receipt. Or I can spend like, 30 minutes in line at one of the two open cashiers.
Sarmyth@lemmy.blahaj.zone 1 year ago
So what you just said is you could but don’t want to. I feel that deflates the point.
I got new for ya. There were rarely more than than 2 checkstands open before self checkouts were commonplace, too. If you remember differently, you must have been in a different part of the country than me. Either way, you are choosing the self checkout because it’s more convenient, not because of a lack of choice.
Ookami38@sh.itjust.works 1 year ago
We all make decisions like that daily. Just because I’m choosing one slightly more convenient shitty thing over another doesn’t mean the one I’m choosing is good. It just has a utility. It also only has that utility because the other option is being actively neglected.
It also wasn’t too long ago that I worked retail, at Walmart no less. Even after self checkout became popular, we’d have 4-10 cashiers depending on the traffic at any given time. They’d even call employees who worked completely different sections, like myself, to run registers if they got backed up.
Astroturfed@lemmy.world 1 year ago
I think a lot of it has to do with that last part of your comment. The amount of times I’ve gone to the grocery store to find there’s no register open other than the self checks or that there’s 1-2 open at a huge grocery store with a 6-8 people in line for them and no self check line… People are being forced into self checking when they don’t want to. These people are obviously going to be more easily upset by issues with the self check machines. Walmart in my limited experience (try to never buy anything there if I can avoid it) is the worst offender I’ve seen.
deegeese@sopuli.xyz 1 year ago
The store has chosen to save money by pushing work onto customers via a buggy robot overlord.
Employees are the only person you can complain to.
Just more billionaires making things shitty for everyone.
Ookami38@sh.itjust.works 1 year ago
I could justify it if even a fraction of a percent of the savings were actually passed on, or hell, even distributed to the few employees they still have. But no, it lines the fat cats pockets.
Sharkwellington@lemmy.one 1 year ago
That’s the worst part. It has gotten so miserable for both employees and customers and none of the profits made from these changes has gone back to those most affected by them.