That guy was roasted on Twitter for that comment, and rightfully so. Most bug reports came from Linux users because Linux users actually know how to file them. Windows users are learned helplessness little rats, they see software as black boxes and developers as evil wizards who don’t talk to anyone. Complaining about software to them is speaking to the Eldrich gods and risks burning their retinas and throwing them into madness by their answer.
Linux user knows that software is just something people do, and if you ask nicely and comcompetently, then a human being will try their best to assist you. Above all, Foss users are drilled that if something doesn’t work, report it so it might get fixed in the future. It’s part of the collaborative effort into software openness, bug reports are free QA. Unlike proprietary culture that sees bug reports as customer support requests.
It was a most poignant situation because, as reported by another developer who blogged about Linux support positively, all of the bug reports filed by Linux gamers are about bugs that affect everyone playing the game and not Linux specific support requests. Since Linux users know how to file bug reports and have done so before, they are usually of higher quality than Windows users bug reports who don’t know how to extract information out of their system or might not even have the tools to do so.
Harkronis@kbin.melroy.org 4 months ago
I wish they would fully commit to this instead of just giving people the option to install any OS on it.
People are going to install Windows if they can't or won't figure their way around Proton/Steam OS.
Natanael@infosec.pub 4 months ago
The secret trick is that they can do both.
The actual software target is their Steam Linux Runtime container. So all you need to install is the container environment, and if your 3rd party OS does that for you then you’re already done.
Goodeye8@piefed.social 4 months ago
I would be surprised if the average person knew how to install an OS. The OS generally comes with the PC so the average user never need to install an OS. I imagine the average user doesn’t even have a USB stick to turn into bootable media and that’s just the first step. You have to know how to turn it into bootable media (the easiest way expects you to already have Windows) and then if the BIOS doesn’t automatically boot into it you have to know how to go into the BIOS to change the order and then you have to get through the installation. No average user is going to get through all that. Anyone doing that is already capable of installing Linux themselves and they’re probably more willing to give Linux a try because they can always install Windows if they don’t like it.
GreyEyedGhost@lemmy.ca 4 months ago
I can’t remember how many OSs I’ve installed at this point, and if the amount of frustration I feel when Windoes does an update and decides it’s time to ask half or more of the Starting for the First Time! questions is at all indicative of the fear and dread someone who has never installed an OS in their life before feels, these people would rather return the machine than pay $200 for Windows+installation, and installing it themselves is out of the question. I might be surprised, but the average user, even the average gamer, is unikely to want that hassle.
ibot@feddit.org 4 months ago
I would bet against this. I think people who buy a steam machine (and same for steam deck) will know what they get into.
And the device is focused on gaming and the games will probably run worse on that hardware is you install Windows. Therefore I think that people who want to use Windows will not buy a steam machine.
But maybe time will proof me wrong.