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Comment on Justice Department Sues Uber for Denying Rides to Passengers with Service Dogs, Wheelchairs

So this is obviously complicated, but I don’t see Uber being at any sort of fault here unless their policy is no animals, which it obviously isn’t because Uber Pet exists. Only possibly by not routing service animal rides through Uber Pet exclusively since those drivers are already expecting animals.

Do we really want to say that in order to participate in rideshare driving at all that you must allow animals in your private vehicle?

Uber drivers use their own vehicles, they are not Uber’s property or responsibility. If an owner doesn’t want animals in their vehicle, they cannot and should not be forced to. A lot of people don’t want animals in their vehicles, trained or not. They may be worried about damage from things like claws to the fabrics, etc. and don’t want to deal with that possibility, whereas the Uber Pet drivers are prepared for that.

And this doesn’t even get into the bastards that lie about their pets and “emotional support” animals being service animals causing problems for those that actually do need the assistance. There’s no penalty for lying about it, and no verification system to filter those out.

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cupcakezealot@piefed.blahaj.zone ⁨23⁩ ⁨hours⁩ ago
because uber needs to comply with the ada act just like any company.

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- halcyoncmdr@lemmy.world ⁨20⁩ ⁨hours⁩ ago
  Is Uber saying no? Or are drivers cancelling rides when they realize there’s an animal that wasn’t disclosed previously, and they aren’t part of Uber Pets?
  
  Because there’s a distinct difference there.
  
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  - Holytimes@sh.itjust.works ⁨5⁩ ⁨hours⁩ ago
    There actually isn’t. Uber is responsible for their contractors and are liable when they fuck up. As they are the ones who hired them.
    
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devfuuu@lemmy.world [bot] ⁨21⁩ ⁨hours⁩ ago
I’ve had my fair share of seeing uber drivers starting conflict when I accompany a blind person with their dog. They deserve it.

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Zwuzelmaus@feddit.org ⁨23⁩ ⁨hours⁩ ago

but I don’t see Uber being at any sort of fault here unless their policy is no animals

If it is about a neccessary service dog, then it’s not up to them (or their policy) to decide. At least, it shouldn’t be.

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- halcyoncmdr@lemmy.world ⁨20⁩ ⁨hours⁩ ago
  But it’s up to the driver whether to allow an animal in their personal vehicle.
  
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  - BradleyUffner@lemmy.world ⁨19⁩ ⁨hours⁩ ago
    No, it isn’t. The ADA is very clear in this.
    
    Oh, and once you start using your vehicle for business purposes, especially transporting people for money, it’s no longer a “personal vehicle”.
    
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  - Zwuzelmaus@feddit.org ⁨19⁩ ⁨hours⁩ ago
    
    But it’s up to the driver whether to allow
    
    No. Doing public transport as a business means, it is public now and it must not be up to the driver’s mood anymore (within reasonable boundaries that should be defined by some law).
    
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shortwavesurfer@lemmy.zip ⁨16⁩ ⁨hours⁩ ago
I see both sides of this. As a blind person myself, I frequently interact with people who have service dogs and such. Hell, at one point in my life, I had a girlfriend who had a service dog because she was deafblind and I have seen her be denied rides in person.

Every driver who signs up for Uber in the Terms of Service has a thing about having to accept service animals, no matter whether it’s a pet ride or not. It’s just in the account Terms of Service when you create your driver account. If you read them, you will find it.

So if you absolutely unequivocally do not want service animals in your car, you cannot drive for either of these services.

I guess you could do like the restaurant deliveries or whatever, but to take passengers, you couldn’t do it.

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black_flag@lemmy.dbzer0.com ⁨1⁩ ⁨day⁩ ago
Yeah, I don’t think that’s crazy for proper service animals, they’re very well trained.

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- halcyoncmdr@lemmy.world ⁨1⁩ ⁨day⁩ ago
  It’s not about training. People lie, and there is no way to verify service animals. Lying about pets and claiming they are service animals is already an issue for places like restaurants and hotels.
  
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mitram@sopuli.xyz ⁨1⁩ ⁨day⁩ ago
I’m assuming you are describing the driver’s pov from the context of the USA.

Do the drivers really use their own cars? Where I’m from drivers usually rent the cars or have a profit sharing agreement with a fleet management company.

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- TheMinions@lemmy.dbzer0.com ⁨22⁩ ⁨hours⁩ ago
  Yes,I use my own car for Uber.
  
  Lemme know if you have any other questions!
  
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  - mitram@sopuli.xyz ⁨21⁩ ⁨hours⁩ ago
    Are you required to get any special licence? Does your car require some distinctive sign to show that it’s registered in a rideshare platform?
    
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    TheMinions@lemmy.dbzer0.com ⁨21⁩ ⁨hours⁩ ago
    No. Just special insurance.
    
    My state requires both a sign with the Uber name and my license plate in the window. These are removable and provided by Uber.
    
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- halcyoncmdr@lemmy.world ⁨1⁩ ⁨day⁩ ago
  That does happen, usually that’s more how traditional cabs operate, and even then in many places they own the cab and contract to a company for fares.
  
  The vast majority of rideshare drivers in the US use their own vehicle.
  
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- black_flag@lemmy.dbzer0.com ⁨1⁩ ⁨day⁩ ago
  Yeah, that was the big change uber brought. Traditional cabs were leased, and a lot of people do lease they’re cars for uber (though by the year instead of the day) but that’s nothing to do with uber and there’s no fleet.
  
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