Not to mention when people change their orders from the basics.
“No onions, I’m allergic.”
“Slathering onion juice on everything, got it.”
Comment on Taco Bell rethinks AI drive-through after man orders 18,000 waters
ianfraserkrillmaster@midwest.social 23 hours ago
But despite some of the viral glitches facing Taco Bell, it says two million orders have been successfully processed using the voice AI since its introduction.
how much you wanna bet they’re counting the orders where the drive thru worker had to step in and save the floundering algorithm who could not in fact understand basic speech, or even the purpose of a conversation, as orders “successfully processed” using AI
Frozengyro@lemmy.world 23 hours ago
Cybersec@piefed.social 20 hours ago
If money came in the window in exchange for cheap ass beans and tortillas going out the window it’s a win in their books.
finitebanjo@lemmy.world 20 hours ago
I would definitely bet against that because the article states they’re not putting any AI in the drive through going forward.
httperror418@lemmy.world 21 hours ago
Ryan started the fire (the office US online order system feels exactly like what you describe)
deegeese@sopuli.xyz 23 hours ago
Do you really think they were smart enough to annotate their chat logs to track failures?
They didn’t even get basic input validation.
PumaStoleMyBluff@lemmy.world 21 hours ago
Why would they look at chat logs when they can simply ask the chat bot how successful it was?
deegeese@sopuli.xyz 21 hours ago
Two million successful orders!
Redjard@lemmy.dbzer0.com 17 hours ago
Heard one guy alone had 18000 orders successfully fullfilled